Bedding smelt of sweat, especially pillows and quilts etc.. Stair case was dusty, and dirty therefore feet were dirty after shower, going into a clean bed. Had to clean the utility room and dust pan and brush was full of muck and have pictures to prove it. Towel rail was dirty. I'm sorry, but just little things that were neglected, which could have made my stay a lot better and easier. Coffee pods were available with sugar, but unfortunately someone put salt in the sugar, spoiled my first hot drink for 12 hours, not your fault,but would have been nice to have sachets of sugar, salt and pepper, and milk etc.. Otherwise, good central location for where I had to go. For a large city felt safe in the area. Would recommend also that free city maps, in different languages, from the local tourist office, be made available, either in room, or at the reception desk.