An outdoor pool, a restaurant and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli and coffee/tea in a common area are on-site. Housekeeping is available once per stay.
Casa Rivera de Moras offers 18 accommodations, which are accessible via exterior corridors and feature blackout curtains. 45-inch Smart televisions come with cable channels.
Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). An iron/ironing board and change of towels can be requested. Housekeeping is provided once per stay.
Recreational amenities at the hotel include an outdoor pool.
During your stay at Casa Rivera de Moras, you're just a quick walk from Lake Chapala. Free WiFi in public areas, free self-parking and an outdoor pool are available. This property offers pet-friendly amenities, such as food and water bowls.
Free Wi-Fi (speed: 25+ Mbps)
Free self-parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Buffet breakfast served weekends for a fee
Take a swim in the outdoor pool
Amenities include coffee/tea in a common area
Just a 1-minute drive from Lake Chapala and 7 minutes from Church of San Cristobal Zapotitlan
Dogs welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Casa Rivera de Moras also features an outdoor pool and coffee/tea in common area. Free self parking is available.
For a fee, guests can enjoy a buffet breakfast on weekends from 8:30 AM and noon.
Casa Rivera de Moras has a restaurant on site.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transport
Free secured, uncovered self parking on site
Food and drink
Weekend buffet breakfast available 8:30 AM to noon for a fee: MXN 220 for adults and MXN 150 for children
A bar/lounge
A restaurant
Coffee and tea in common areas
Snack bar/deli
Things to do
Outdoor pool
Family friendly
Outdoor pool
Snack bar/deli
Conveniences
Limited-hour front desk
Guest services
Change of towels on request
Housekeeping (once per stay)
Outdoors
On a lake
Accessibility
No lift
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Towels provided
Entertainment
45-inch smart TV with cable channels
More
Access via exterior corridors
Desk
Free local calls
Iron/ironing board on request
Laptop workspace
Phone
Window screens
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets: MXN 500 per pet, per stay, plus a deposit of MXN 500 per stay
Only dogs are allowed
Maximum 1 (weight limit: 44 lb per pet)
Pets cannot be left unattended
Food and water bowls are available
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
A damage deposit of MXN 1000 will be collected before check-in.
Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: from approximately MXN 220 for adults and from MXN 150 for children
Pet deposit: MXN 500 per stay
Pet fee: MXN 500 per pet, per stay
Cleaning/housekeeping/linen fee: MXN 350 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 8:00 PM. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
We should mention
Pool access available from 9:00 AM to 8:00 PM
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
Property is also known as
Casa Rivera de Moras Hotel
Casa Rivera de Moras Tuxcueca
Casa Rivera de Moras Hotel Tuxcueca
Casa Rivera de Moras Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We went there no one recived at reception but a simple person woke there like a garden person, WiFi was not working, we went at room I paid for the lake view But was trees view, I went to the restaurant inside the hotel I find in my hamburger A peace of metal I will not go back there for sure
The place was decent for the location. The view is beautiful. The staff was friendly and attentive. The staff made my stay pleasing. I would recommend the restaurant, it was delicious. I would have to recommend that AC units be installed in the bedrooms. Most outlets did not work, the screen door was broken, and the wifi service was not great.
La alberca estaba sucia y el agua helada, supongo no era templada (no recuerdo si hacían referencia a eso al momento de reservar)! Muy descuidada esa parte de la alberca, hasta llegaba un olor feo (baño/regadera).
En las habitaciones que cuentan con jacuzzi deberían agregar baño de burbujas y hasta un frigobar le daría plus (sugerencia). La habitación en general cumple con lo que ofrecen y se descansa (aunque si eres de sueño ligero por estar cerca de carretera puedes oír pasar a trailers y demás)
Muy buena atencion de la recepción. Aunque llegamos antes del check in, revisaron si era posible entregarme la habitación antes, amablemente señalándonos que harían todo lo posible pero que no era seguro. Al final si lo lograron.
Se realizó la reserva de dos habitaciones y se tenía confirmada la reservación, pero al llegar solo tenían anotada una habitación y el hotel estaba lleno por lo cual tuvimos que buscar una habitación en otro hotel! Pésimo!
Jonathan Marquez
Stayed 1 night in Mar 2025
2/10 Terrible
Verified traveller
23 Feb 2025
Disliked: Cleanliness, staff & service
Pésima experiencia
Cuando llegamos a hacer checkin el encargado nos dijo que había que pagar la habitación. Aún después de mostrarle el comprobante de pago en la aplicación y el cargo en el estado de cuenta de la tarjeta de crédito continuo con una actitud prepotente de que el no podía hacer nada y que lo resolvieramos con nuestro banco. Se le solicitó un teléfono para poder resolver el problema ya que no hay señal de celular en el área y se negó a proporcionarlo. Después de 30 mins de tratar de resolverlo por nuestra cuenta, el encargado contactó finalmente al área de reservaciones donde se le comentó que nos diera el ingreso. El encargado nos hizo pasar por toda esta mala experiencia para que al final si tuviera el la manera de resolverlo.
La limpieza del baño de la habitación no era buena y no había productos de limpieza en la regadera más que una botella sin etiqueta a medio usar.
Al lado del hotel hay un salon de eventos en donde tenían música muy fuerte que continuó hasta las 4 de la mañana, por lo que no permitió descansar.
Definitivamente no recomendamos este lugar y mucho menos por el mal trato y nulo servicio al cliente que tienen.
This facility is very dangerous, my friend had an accident that could have been a fatality, and the owners didn’t respond to the responsibility of the follow up of the medical expenses. And what is worst, no safety immediate actions to prevent someone to have other accident.
Specifically talking about the jacuzzi stairs, don’t use them!