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Hilton Garden Inn Tuxtla Gutierrez

4.5 star property

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Photo gallery for Hilton Garden Inn Tuxtla Gutierrez

Outdoor pool
Daily buffet breakfast (MXN 250 per person)
Front of property – evening/night
Reception
Premium bedding, minibar, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Gym
  • Laundry
  • Housekeeping

Explore the area

View in a map
Boulevard Belisario Dominguez 1641, Esq. Boulevard Los Castillos, Tuxtla Gutierrez, CHIS, 29050
  • Place, Cana Hueca Park
    ‪7 min walk‬
  • Place, Plaza Crystal Shopping Mall
    ‪7 min walk‬
  • Place, Marimba Park
    ‪7 min drive‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪76 min drive‬

Room options

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds | Premium bedding, minibar, in-room safe, desk

Standard Double Room, 2 Queen Beds

9.0 out of 10
Wonderful
(40 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for King bedroom evolution suite

Premium bedding, minibar, in-room safe, desk

King bedroom evolution suite

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(31 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 1 King Bed, Accessible

Comfort Room, 1 King Bed, Accessible | Premium bedding, minibar, in-room safe, desk

Comfort Room, 1 King Bed, Accessible

9.2 out of 10
Wonderful
(7 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, minibar, in-room safe, desk

Comfort Room, 2 Queen Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(5 reviews)
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Room, 2 Bedrooms

Premium bedding, minibar, in-room safe, desk

Presidential Room, 2 Bedrooms

9.0 out of 10
Wonderful
(2 reviews)
  • 116 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

King Room

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

One-Bedroom King Suite

  • Sleeps 2

Accessible King Evolution Room

  • Sleeps 2

Mobility Accessible Two Queen Room with Bathtub

  • Sleeps 4

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The price is CHF 57
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About this property

Hilton Garden Inn Tuxtla Gutierrez

Luxury hotel with 24-hour fitness centre and 24-hour business centre
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Hilton Garden Inn Tuxtla Gutierrez offers 167 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and laptop-compatible safes. Beds feature premium bedding. LCD televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers.

This Tuxtla Gutierrez hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Tuxtla Gutierrez. During your stay, you're just a quick walk from Chiapas Convention Center. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and 4 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Within a 15-minute walk of Cana Hueca Park and Plaza Crystal Shopping Mall
Hilton Garden Inn Tuxtla Gutierrez offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 4 meeting rooms are available. The luxury Hilton Garden Inn Tuxtla Gutierrez also features tour/ticket assistance, dry cleaning/laundry services, and room service (during limited hours). You'll have access to the outdoor pool at a partner property. Self parking is free.

This Beaux Arts Tuxtla Gutierrez hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to noon.
Hilton Garden Inn Tuxtla Gutierrez has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 250 for adults and MXN 125 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Beaux Arts architecture
  • Built in 2011
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Heated floor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 450
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hilton Garden Inn Tuxtla Gutierrez

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 250 for adults and from MXN 125 for children
  • Fee for in-room wireless Internet: MXN 0.0 per stay (rates may vary)
  • Early check-in fee: MXN 450 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Tuxtla Gutierrez
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Hilton Garden Inn Tuxtla Gutierrez Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 694 out of 1001 reviews
Rating 8 - Good. 204 out of 1001 reviews
Rating 6 - Okay. 71 out of 1001 reviews
Rating 4 - Poor. 13 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

RICARDO, Downey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is under the Hilton Brand. But it is a property managed by a local group.. therefore none of the Hilton honors are perks one has to ask and ask until a phone call to Hilton honors has to be made while checking in and first time I see biblical quotes on the wall of a lobby
Stayed 1 night in Jul 2025

10/10 Excellent

Tonja, Muskegon

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hilton exceeded my expectations. I did not expect it to be this nice for the price. The hotel is very clean, with big rooms and a nice, comfy bed. I would definitely recommend this hotel and stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

cuauhtemoc

Business traveller
Liked: Cleanliness, amenities
The staf was so professioneel
Stayed 3 nights in Jun 2025

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent ev charge
Stayed 1 night in Jun 2025

2/10 Terrible

Ricardo

Stayed 1 night in May 2025

10/10 Excellent

Ruby

Stayed 1 night in May 2025

10/10 Excellent

Ruby

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed!
Stayed 1 night in May 2025

8/10 Good

marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was decent, with a few food options nearby—though having a car definitely helps if you’re looking for more variety or higher-quality choices. I appreciated that the property is set back from the road, which helps minimize traffic noise. The room itself was clean and comfortable, though a bit dated. There were USB outlets available, but no USB-C, which would have been more convenient. I didn’t use the in-room coffee maker, as the water reservoir looked a bit dirty. Overall, it was a comfortable stay with a few minor drawbacks.
Stayed 1 night in Apr 2025

8/10 Good

Dulce

Travelled with group
Liked: Property conditions & facilities
It's nice enough. Not a good place for a woman traveling alone. Staff could have been friendlier. I tried to go downstairs to get a drink. Very limited choices. Almost empty
Stayed 1 night in Apr 2025

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located with easy access to mall, food options, bank and available transportation. Overall hotel was very clean and staff were friendly. The pool area didn’t have any umbrellas which would have been nice and the gym didn’t have any circulation causing extreme heat when more than 1 person was working out. Would stay again if made those minor adjustments.
Stayed 5 nights in Mar 2025

4/10 Poor

MARCIA, CDMX

Liked: Cleanliness
Disliked: Staff & service
Opino que las camas son cómodas y las almohadas también. Lamento decir que nada de lo demás, me gustó. Los dos primeros días me baño con agua fría, porque no servía la regadera, a pesar de qué reporte de inmediato y supuestamente fueron a arreglarla, el tercer día omitieron hacer la limpieza, solicité definitivamente un cambio de habitación y me la concedieron, pero no tuve ni la más mínima intención de ayuda para mudarme lo que provocó que esa noche durmiera muy poco
Stayed 3 nights in Jan 2025

8/10 Good

Galilea

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very good
Stayed 5 nights in Jan 2025

10/10 Excellent

Perla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

MIGUEL EDUARDO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Joseph

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Norma, Pittsburg

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay in Tuxtla, walking distance to shops, friendly staff, very good service.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jesus

Stayed 1 night in Dec 2024

6/10 Okay

Joe

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Los cuartos necesitan mantenimiento, la carpeta se ve sucia, la manguilla de la puerta del baño estaba quebrada.
Stayed 1 night in Dec 2024

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Sylvia

Stayed 1 night in Nov 2024

10/10 Excellent

Jesus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cargador para vehículo eléctrico
Stayed 1 night in Dec 2024

10/10 Excellent

Hector

Stayed 1 night in Dec 2024

10/10 Excellent

Israel Zepeda

Stayed 5 nights in Nov 2024