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SureStay Plus by Best Western Twentynine Palms Joshua Tree

2.5 star property

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Photo gallery for SureStay Plus by Best Western Twentynine Palms Joshua Tree

Relax in comfort with easy access to the outdoors and a peaceful view of the surrounding landscape.
Enjoy a wide selection of beverages and snacks at this convenient self-service station.
Relax in a spacious room with a large bed, wooden headboard, and matching bench.
Relax in this cozy space with a comfortable armchair, ottoman, and desk for work or leisure.
Welcome to our reception area, featuring a central counter, flat-screen TV, and convenient amenities.

Reviews

6.8 out of 10

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Hot tub
  • Pool

Explore the area

Map
71487 Twentynine Palms Highway, Twentynine Palms, CA, 92277
  • 29 Palms Historical Society
    ‪6 min drive‬
  • Joshua Tree National Park Oasis Visitor Center
    ‪7 min drive‬
  • Joshua Tree National Park North Entrance
    ‪12 min drive‬
  • Bermuda Dunes, CA (UDD)
    ‪89 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Two large beds with white linens and a wooden headboard, a desk with a chair and television, and a large window with curtains.

Standard Room, 2 Double Beds, Accessible, Bathtub

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Microwave

Relax in this serene space with a single bed, sofa, and wooden table.

Executive Room, 1 King Bed, Non Smoking, Microwave

  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room)

Relax in this serene space with a single bed, sofa, and wooden table.

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room)

  • 26 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Relax in comfort with a large bed, bedside tables, and a mounted TV.

Standard Room, 1 King Bed, Accessible, Bathtub

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Enjoy a compact room with a kitchenette, flat-screen TV, and comfortable amenities.

Suite, 1 King Bed, Non Smoking, Kitchenette

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Relax in comfort with a large bed, flat-screen TV, and desk area.

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Relax in comfort with a large bed, bedside tables, and a mounted TV.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Relax in a stylish space with a large bed, reading nook, and comfortable seating area.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

Two spacious beds with white linens and a flat-screen TV are featured in this stylish room.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

SureStay Plus by Best Western Twentynine Palms Joshua Tree

Suburban hotel with free breakfast and 24-hour business centre
Along with a 24-hour business centre, this smoke-free hotel has Access to hot tub and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and concierge services are on-site.
SureStay Plus by Best Western Twentynine Palms Joshua Tree offers 82 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. 50-inch LCD televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Twentynine Palms hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

A seasonal outdoor pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at SureStay Plus by Best Western Twentynine Palms Joshua Tree gets high marks from our customers. During your stay, you'll be close to Knott Sky Park. Free WiFi in public areas, free self-parking and a 24-hour business centre are available.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Amenities include a 24-hour business centre, a computer and laundry facilities
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 3-minute drive from Knott Sky Park and 5 minutes from Twentynine Palms Art Gallery
SureStay Plus by Best Western Twentynine Palms Joshua Tree offers its guests Access to hot tub and a seasonal outdoor pool. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly SureStay Plus by Best Western Twentynine Palms Joshua Tree. Self parking is free.

This Twentynine Palms hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • In a national park
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • No lift
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible van parking

More

  • 4 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • The seasonal pool will open on 25 March and close on 20 November.
  • Pool access available from 8:00 AM to 10:00 PM
  • Up to 3 children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Gardens
Best Western Gardens Hotel
Best Western Gardens Hotel Joshua Tree National Park
Best Western Gardens Hotel National Park
Best Western Gardens Joshua Tree National Park
Best Western Gardens National Park
Best Western Gardens Joshua Tree National Park Twentynine Palms
Best Western Garden Hotel Twentynine Palms
Best Western Twentynine Palms
Twentynine Palms Best Western
Best Western Gardens Hotel at Joshua Tree National Park
Sure Stay Plus by Best Western Twentynine Palms Joshua Tree
SureStay Plus by Best Western Twentynine Palms Joshua Tree Hotel

SureStay Plus by Best Western Twentynine Palms Joshua Tree Reviews

Reviews

6.8
Rating 10 - Excellent. 273 out of 1003 reviews
Rating 8 - Good. 262 out of 1003 reviews
Rating 6 - Okay. 195 out of 1003 reviews
Rating 4 - Poor. 135 out of 1003 reviews
Rating 2 - Terrible. 138 out of 1003 reviews

6.8/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Sue

Travelled with family
We stayed in an ADA room, and the bed was worn down and sunken in the middle. In addition to our fatigue from travel, we were dealing with a sore back from the bed. The continental breakfast included turkey bacon, microwave sausage, mini hash brown nuggets, and scrambled eggs from a carton. Everything else was prepackaged. The coffee was not good. I would recommend that you go somewhere else for caffeine. Just so you know, the entrance to the lobby is reachable only if you can walk up the steps.
Stayed 2 nights in May 2025

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

29 palms

Convenience of location to MCB 29 palms a benefit , along with entrance to JT national park
Stayed 2 nights in May 2025

10/10 Excellent

Alyce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Gordon

Stayed 1 night in Apr 2025

8/10 Good

Juan

Stayed 3 nights in Apr 2025

10/10 Excellent

Melvin, Fredericksburg

Stayed 1 night in Apr 2025

8/10 Good

Juanita, downers grove

Liked: Cleanliness, staff & service
One night stay all ok
Stayed 1 night in Apr 2025

10/10 Excellent

Raushan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Casandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet, a friendly staff and parking close by, we didn’t have to walk too far. There was a couple of pigeons who were guarding an egg on the ground, and we needed to go up the stairs to get to our room, so every time we would have to deal with them trying to attack us, but they were protecting the egg. So I wouldn’t say we didn’t like it, it was an experience we will never forget. Because we knew we had to deal with the pigeons before going to our room. It’s something we will look back into, and just laugh it out.
Stayed 2 nights in Apr 2025

8/10 Good

Anni

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great, and breakfast was excellent. There are two things that I would like to mention, one was that soundproof quality needs to improve. The floor was squeaking, I could hear the sounds of people walking above us, also when they turned on the shower, it was so loud from down below. I heard their shower sounds. overall it was good property, worth the money for sure.
Stayed 1 night in Apr 2025

6/10 Okay

Daniel

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Friendly reception staff, but room looking careworn and the bathroom had a lot of black mould on the tiling. Complementary breakfast was good.
Stayed 1 night in Apr 2025

6/10 Okay

YUKI

Travelled with family
Good location.
Stayed 1 night in Apr 2025

8/10 Good

Maricela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Daniel, Murrieta

Stayed 1 night in Apr 2025

8/10 Good

Priti

Travelled with family
Liked: Property conditions & facilities
Loved the surrounding, open space etc. Room cleanliness and break options were okay. Service could have been better.
Stayed 1 night in Apr 2025

2/10 Terrible

Andy

Stayed 3 nights in Apr 2025

10/10 Excellent

LaTreece

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Christine was amazing.
Stayed 1 night in Apr 2025

10/10 Excellent

Siddharth

Travelled with family
Liked: Cleanliness, staff & service
our stay was comfortable. the pros: the room was comfy, nice and clean. breakfast was decent. grocery outlet is walk able distance. Joshua tree national park is close by.the staff were very friendly and helpful. cons: kids complained about beds sank in the middle ( they are only 130 pounds). the pool was dirty. some rooms were near the freeway, so vehicle noise is there. try to take room away from the main road. overall, a decent price for the stay and we were very happy with it.
Stayed 3 nights in Apr 2025

4/10 Poor

Brook

Business traveller, Travelled with partner
No hot water last night. Cigarette butts everywhere around the stairwell, shower curtain wreaked of mildew, previous visitor toiletries in the bathtub. Not acceptable at all! The front desk girls were sweet! The only thing that place had going for it!
Stayed 1 night in Apr 2025

2/10 Terrible

Corisa

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Barbara

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff couldn’t be nicer but the bed was saggy, shower was moldy, bfast area dirty
Stayed 2 nights in Apr 2025

8/10 Good

Bang

Stayed 1 night in Mar 2025

4/10 Poor

Marcin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Daniel, Chula Vista

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Non existent exercise room. Totally disgusting dirty pool. Broken jacuzzi.
Stayed 2 nights in Apr 2025

6/10 Okay

Lynn

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff friendly and helpful. Room comfortable and clean although somewhat run down. To our disappointment, the pool and hot tub dirty so we never used. Property exterior dirty, there was dirt and litter throughout. There was a water leak under the stairs to get to the outdoor rooms. Breakfast options limited, mostly a carb and sugar feast. This is not what I would expect from a Best Western property. I was glad to leave this morning and would not return. Don’t recommend.
Stayed 3 nights in Apr 2025