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Best Western Plus Southpark Inn & Suites

2.5 star property

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Photo gallery for Best Western Plus Southpark Inn & Suites

Arrive at the Best Western PLUS Inn & Suites, where a sheltered entrance welcomes you to a well-lit area.
Relax in a stylish room with a large bed, sofa, and flat-screen TV.
Enjoy cooking in this well-equipped kitchen with microwave, toaster, and coffee machine.
Relax in the elegant lobby, featuring a reception desk, comfortable seating, and a classic wooden bookcase.
Relax in comfort with two large beds, a desk for work, and a TV for entertainment.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
120 W Rieck Road, Tyler, TX, 75703
  • Broadway Square Mall
    ‪12 min walk‬
  • UT Health Tyler
    ‪6 min drive‬
  • University of Texas at Tyler
    ‪7 min drive‬
  • Tyler, TX (TYR-Pounds Regional)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(29 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

In-room safe, iron/ironing board, free WiFi, bed sheets

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room) | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 3
  • 1 King Bed

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About this property

Best Western Plus Southpark Inn & Suites

Hotel in Tyler with free breakfast and fitness centre
This hotel features an outdoor pool, a fitness centre and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and a children's pool are on-site.
Best Western Plus Southpark Inn & Suites offers 60 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 40-inch LCD televisions come with premium cable channels. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Southpark Inn & Suites. During your stay, you'll be within walking distance of Broadway Square Mall. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a gym
  • 14 minutes on foot from Broadway Square Mall and a 1-minute drive from Rose Rudman Park
Best Western Plus Southpark Inn & Suites offers its guests a seasonal outdoor pool, a fitness centre, and a children's pool. Public spaces have free WiFi. A business centre and a meeting room are available. Free breakfast is served daily. Best Western Plus Southpark Inn & Suites also features a vending machine, laundry facilities, and dry cleaning/laundry services. Self parking is free.

Smoking is allowed in designated areas at this Tyler hotel.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:30 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 30 May and close on 05 September.
  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plus Southpark
Best Western Plus Southpark Inn
Best Western Plus Southpark Inn Tyler
Best Western Plus Southpark Tyler
Best Western Plus Southpark Hotel Tyler
Best Western Plus Southpark Inn And Suites
Best Western Tyler
Tyler Best Western
Best Western Plus Southpark Inn Suites
Plus Southpark & Suites Tyler
Best Western Plus Southpark Inn & Suites Hotel
Best Western Plus Southpark Inn & Suites Tyler
Best Western Plus Southpark Inn & Suites Hotel Tyler

Best Western Plus Southpark Inn & Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 459 out of 1002 reviews
Rating 8 - Good. 272 out of 1002 reviews
Rating 6 - Okay. 136 out of 1002 reviews
Rating 4 - Poor. 67 out of 1002 reviews
Rating 2 - Terrible. 68 out of 1002 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Krisanne

Travelled with family
Noticed the staff standing around with nothing to do - alot. Would like to see more fresh fruit among the breakfast service. Floors in room seemed dirty in room.
Stayed 1 night in Apr 2025

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

betsy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Nicholas, Troup

Stayed 2 nights in Mar 2025

10/10 Excellent

Lorena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was wonderful
Stayed 1 night in Mar 2025

10/10 Excellent

Margie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly & helpful staff
Stayed 1 night in Mar 2025

10/10 Excellent

Regina

Stayed 1 night in Jan 2025

10/10 Excellent

Regina

Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities

Outdated but decent fir quick stay

Ac had an idd smell. Furniture was very old and falling apart. Check in was easy enough. Breakfast was standard but good. Employees were nice and helpful.
Stayed 1 night in Mar 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surgery trip

It was nice and spacious. Anytime i asked for anything ,it was not a problem. I would stay there again.
Stayed 1 night in Mar 2025

10/10 Excellent

Regina

Stayed 1 night in Mar 2025

8/10 Good

Tyler

Stayed 1 night in Feb 2025

6/10 Okay

Cynthia

Stayed 1 night in Dec 2024

8/10 Good

Michele

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Cynthia

Disliked: Property conditions & facilities

Good price and location for us

This is our third day here. This hotel is very doable for the price and location we needed for staying the night in Tyler. One thing I’ve noticed since we’ve been going there the last couple of years is that the rooms are starting to get a little run down. It’s a pretty average hotel room, I guess I would be depending on your expectations.🙂
Stayed 1 night in Feb 2025

10/10 Excellent

Sergio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean.
Stayed 2 nights in Feb 2025

8/10 Good

Debbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautifully maintained property and was very nice.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sergio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

8/10 Good

Gina

Business traveller, Travelled with partner
Liked: Staff & service, amenities
The property was good. Down side was the elevator was unreliable. It needed maintenance.
Stayed 3 nights in Feb 2025

10/10 Excellent

Mary

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Warm, Peaceful and Quiet

My stay was what I needed for a night. Quiet. The room was clean, the atmosphere was warm and inviting and I rested. If anyone just need time to themselves not looking for fancy but pleasurably convenient, quiet and comfortable. The staff and ambiance of Best Western Plus truly gave me the peace I needed for the night. I recommend them highly to all.
Stayed 1 night in Feb 2025

8/10 Good

Leemans

Stayed 1 night in Feb 2025

6/10 Okay

Angelia

Liked: Cleanliness, room comfort

Somewhat Outdated

Rooms were nice, clean, and well maintained each day. ISSUE with the elevator reported to the evening desk assistant who did not appear concerned. After lowering from the 2nd floor to the 1st, the elevator did not signal. The doors finally opened after pressing 1 several times but just after opening, the door started to close. The elevator door required shoving to open completly. I took the steps the remaining days of my stay but notice the elevator delayed with other guest.
Stayed 2 nights in Jan 2025