Hilton Garden Inn Tyler

Property class: 3

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Photo gallery for Hilton Garden Inn Tyler

Daily cooked-to-order breakfast for a fee
Exterior
Reception
Indoor pool
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

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220 East Grande, Tyler, TX, 75703
  • Place, Broadway Square Mall
    ‪2 min drive‬
  • Place, Rose Rudman Park
    ‪3 min drive‬
  • Place, University of Texas at Tyler
    ‪8 min drive‬
  • Airport, Tyler, TX (TYR-Pounds Regional)
    ‪19 min drive‬

Room options

Suite, One King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible

9.0 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, Accessible

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Room, Accessible

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Drinks-Snacks)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

One king evolution family room

10.0 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

One King Room, (Shower/tub)

9.2 out of 10
Wonderful
(32 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Shower Only)

9.2 out of 10
Wonderful
(27 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Two queen beds

9.0 out of 10
Wonderful
(52 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Hilton Garden Inn Tyler

An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business centre and a hot tub are on-site.
Hilton Garden Inn Tyler offers 125 air-conditioned accommodations with a safe and coffee/tea makers. Tempur-Pedic beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Tyler hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Tyler. During your stay, you'll be within walking distance of Rose Rudman Park. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free WiFi and wired Internet
  • Enjoy American cuisine while dining at The Great American Grill
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Rose Rudman Park and a few minutes from CHRISTUS Mother Frances Hospital - South Tyler
  • Cats and dogs welcome for a fee (restrictions apply)
Hilton Garden Inn Tyler offers its guests an indoor pool, a hot tub, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 3003 square feet (279 square metres) and includes conference space. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Hilton Garden Inn Tyler. Parking is available for a fee.

This 3-star Tyler hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
The Great American Grill – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner.
Pavilion Lounge – On-site bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Covered parking on site (USD 6.84 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 11 to 14 for adults and USD 7 to 14 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pavilion Lounge
  • The Great American Grill

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • 3,003 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2009
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 125.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 11 to 14 for adults and USD 7 to 14 for children
  • Covered self-parking fee: USD 6.84 per day
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Tyler
Hilton Garden Inn Tyler
Tyler Hilton Garden Inn
Hilton Garden Inn Tyler Hotel Tyler
Hilton Garden Inn Tyler Hotel
Hilton Garden Inn Tyler Hotel
Hilton Garden Inn Tyler Tyler
Hilton Garden Inn Tyler Hotel Tyler

Hilton Garden Inn Tyler Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 578 out of 1001 reviews
Rating 8 - Good. 209 out of 1001 reviews
Rating 6 - Okay. 104 out of 1001 reviews
Rating 4 - Poor. 59 out of 1001 reviews
Rating 2 - Terrible. 51 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Boston

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Bar shut down 20 mins before posted time. Hallway in front of room had leftover pieces of food on floor.
Stayed 1 night in Jan 2026

6/10 Okay

Richard

Travelled with family
Liked: Cleanliness
The room smelled musty. The night staff that checked us in, a lady named Jo, was not helpful with issues.
Stayed 1 night in Jan 2026

10/10 Excellent

Na

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot tub was great! It's hard to find a place with a working hot tub. Michael at the front desk was very friendly and helpful as well as Maria for breakfast.
Stayed 1 night in Dec 2025

10/10 Excellent

Jade

Stayed 1 night in Dec 2025

10/10 Excellent

Brady

Stayed 1 night in Dec 2025

10/10 Excellent

Edweeda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was very clean staff was amazing and accommodating
Stayed 4 nights in Dec 2025

4/10 Poor

stacey

Disliked: Property conditions & facilities
No lights in room. Mist if the equipment in fitness center was vrijen
Stayed 2 nights in Dec 2025

10/10 Excellent

John

yes it was clean and spotless. The cover slip was very rough and I finally took it off because I thought it was one of the regular sheets.
Stayed 1 night in Dec 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities
Very friendly
Stayed 1 night in Nov 2025

6/10 Okay

Stacey

Stayed 1 night in Dec 2025

8/10 Good

Jerry

Stayed 1 night in Dec 2025

6/10 Okay

Rebecca

Stayed 2 nights in Dec 2025

10/10 Excellent

Josh

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Dec 2025

10/10 Excellent

David, Austin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the indoor hot tub and they even let us stay after hours a bit. Very friendly staff
Stayed 1 night in Dec 2025

8/10 Good

Donna

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
The room was in great shape and clean but all the carpets in the hallways need a desperate cleaning. Went down to pool and the hot tub water was cloudy and the tile had black grime around it. Pool water was clearer but it needs cleaning also. The tile is filthy dirty!
Stayed 1 night in Dec 2025

10/10 Excellent

Michell

Stayed 1 night in Dec 2025

10/10 Excellent

Alexis

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and Mrs. Jo at the front is beyond amazing! Her customer service is superb and personal!
Stayed 2 nights in Dec 2025

10/10 Excellent

Navi

Stayed 1 night in Nov 2025

2/10 Terrible

Sheldon

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is, by far, the worst experience I have ever had at a hotel. The staff was not friendly or helpful (one gave me the most vague directions imaginable to the pool and lacked much knowledge about the area). I was more than willing to let that go, but it went downhill from there. The room was unbearably stuffy and the beds were uncomfortable and hot. My family had a hard time getting to sleep and all of us woke up, several times, during the night. The worst part was when I realized I was having trouble breathing and was unusually congested at 4:00 am, after several hours of trying to sleep. It became clear that we needed to leave. While we were packing up, I shut the bathroom door, but had to open it a few minutes, later. When I reopened the door, the unmistakable smell of mold hit me in the face. Earlier, after swimming, it hadn’t been noticeable to us because we were recovering from the chlorine exposure. When we went to check out, the staff member on duty at that time was unreasonably rude because I had booked through the Hotels.com app and, instead of offering to be of assistance, chose to be obnoxious. I mistakenly thought that a hotel bearing the Hilton brand would be a safe bet. I could not have been more wrong about this location. Thankfully for us, Sleep Inn at 5555 Donnybrook graciously helped us get a room for less than this one cost and we were finally able to sleep. We had to rearrange our plans, but at least we were able to rest.
Stayed 1 night in Dec 2025

8/10 Good

Michael

Stayed 1 night in Dec 2025

10/10 Excellent

Edward

Stayed 1 night in Dec 2025

10/10 Excellent

Stephen

Liked: Cleanliness
Stayed 2 nights in Dec 2025

10/10 Excellent

Will

Stayed 1 night in Dec 2025

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was great But Hot Tub was shut down a couple times
Stayed 2 nights in Dec 2025

10/10 Excellent

Bryan

Stayed 1 night in Oct 2025