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Hotel Description

During your stay at Unzen Kanko Hotel, you're just a quick walk from Unzen Jigoku Hell. Enjoy features like free WiFi in public areas, free valet parking and a free round-trip airport shuttle.

  • Free WiFi
  • Free valet parking and self-parking
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and meeting rooms
  • Steps from Vidoro Museum and 4 minutes on foot from Unzen Jigoku Hell
  • Free airport shuttle service

Renovations + Closures

The property is closed between 1 February and 28 February.

Property Features

There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A roundtrip airport shuttle is free (available 24 hours). A library, a terrace, and multilingual staff are also featured at the luxury Unzen Kanko Hotel. Self parking and valet parking are free.

  • 39 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Conference rooms
  • Karaoke
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • On-site shopping
  • Bar or lounge
  • Coffee shop
  • 1 conference room

Family Friendly Amenities

  • Separate living room
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Unzen Kanko Hotel offers 39 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access. Bathrooms include slippers, toilets with an electronic bidet and complimentary toiletries. Business-friendly amenities include desks and telephones. In-room massages, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

  • Private balcony
  • Television
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer available
  • Safe
  • Slippers
  • Toiletries (free)
  • Toilet with electronic bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Air conditioning

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Unzen Kanko Hotel has 2 restaurants serving breakfast, lunch and dinner.

Youtei – This restaurant specialises in local cuisine and only serves dinner.

Spa Services

Services include massages. Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas.

  • Indoor mineral hot springs (Japanese-style onsen)
  • Outdoor mineral hot springs (Japanese-style onsen)
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Handrails in stairways
  • Wheelchairs available on site

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 7:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 6:00 AM - midnight. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Unzen Kanko Hotel offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 6:00 AM - midnight.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 6:00 AM
  • Front desk closes daily at midnight
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2376 to 3500 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Unzen Hotel
  • Unzen Kanko
  • Unzen Kanko Hotel
  • Unzen Kanko Hotel Hotel
  • Unzen Kanko Hotel Unzen
  • Unzen Kanko Hotel Hotel Unzen

You should know

  • Reservations are needed for private bath/onsen. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.