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San Agustin Urubamba & Spa

4.0 star property

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Photo gallery for San Agustin Urubamba & Spa

Free daily full breakfast
Seasonal outdoor pool, open 7:00 AM to 4:30 PM, pool umbrellas
Courtyard
Manicures and pedicures, massages
Fireplace

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Av. Ferrocarril SN, Urubamba, Cusco, 84
  • Place, Plaza de Armas
    ‪3 min walk‬
  • Place, Iglesia de Urubamba
    ‪5 min walk‬
  • Place, Santuario del Senor de Torrechayoc
    ‪7 min walk‬

Room options

View all photos for Triple Room

Minibar, in-room safe, free WiFi, bed sheets

Triple Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Double Room, 1 Double or 2 Single Beds

Double Room, 1 Double or 2 Single Beds | Minibar, in-room safe, free WiFi, bed sheets

Double Room, 1 Double or 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Triple Room

Standard Triple Room | Minibar, in-room safe, free WiFi, bed sheets

Standard Triple Room

  • Garden view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Double Room Standard

Minibar, in-room safe, free WiFi, bed sheets

Double Room Standard

  • Sleeps 2
  • Free Wi-Fi

View all photos for Double Room, 1 Double or 2 Twin Beds

Minibar, in-room safe, free WiFi, bed sheets

Double Room, 1 Double or 2 Twin Beds

  • Sleeps 2
  • Free Wi-Fi

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About this property

San Agustin Urubamba & Spa

This smoke-free hotel features a restaurant, a snack bar/deli and a sauna. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, spa services, a seasonal outdoor pool and a business centre are on-site.
San Agustin Urubamba & Spa offers 100 accommodations with minibars and a safe. Rooms open to balconies or patios. 32-inch LCD televisions come with cable channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Urubamba hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages and manicures and pedicures.
During your stay at San Agustin Urubamba & Spa, you're just a quick walk from Plaza de Armas. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a sauna and a playground
  • Within a 10-minute walk of Plaza de Armas and Iglesia de Urubamba
San Agustin Urubamba & Spa offers its guests a sauna and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre, meeting rooms, and coworking spaces. Spa services, a terrace, and multilingual staff are also featured at San Agustin Urubamba & Spa. Limited free parking is available on a first-come, first-served basis.

This 4-star Urubamba hotel is smoke free.

Guests are served a free full breakfast daily from 5:00 AM to 10:00 AM.
Naranjachallo – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Free full breakfast available daily 5:00 AM to 10:00 AM
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Naranjachallo

Things to do

  • Billiards/pool table
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's games
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Firepit
  • Garden
  • In a national park
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool umbrellas
  • Terrace

Spa

  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at San Agustin Urubamba & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Peru value-added tax (VAT) at 18%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Peru. The exemption only applies to stays in Peru not exceeding 60 days.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 20513278960

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • The seasonal pool will open in January and close in December.
  • Pool access available from 7:00 AM to 4:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel San Agustín Urubamba
San Agustín Urubamba
Hotel San Agustín
Hotel Spa San Agustín Urubamba
Agustin Urubamba & Urubamba
San Agustin Urubamba & Spa Hotel
San Agustin Urubamba & Spa Urubamba
San Agustin Urubamba & Spa Hotel Urubamba

San Agustin Urubamba & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 28 out of 82 reviews
Rating 8 - Good. 28 out of 82 reviews
Rating 6 - Okay. 15 out of 82 reviews
Rating 4 - Poor. 7 out of 82 reviews
Rating 2 - Terrible. 4 out of 82 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Rchard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant experience. Hotel is fairly far from the town but it is a cheap (4 Soles) ride in by mototaxi.
Stayed 1 night in Jul 2022
Verified

6/10 Okay

WenHui

You pay what you get for i guess. I booked 2 rooms. One we found roaches, another, bathroom sink was clogged. But the whole resort is nice
Stayed 2 nights in Aug 2022
Verified

2/10 Terrible

patel

Disliked: Cleanliness, staff & service, property conditions & facilities
I’m not happy with staff service and behaviour. The location was good to stay but car parking issue and there was not any help in finding travel information and guideline
Stayed 7 nights in Nov 2024
Verified

4/10 Poor

Anders

Disliked: Property conditions & facilities, room comfort

Slidt hotel med venligt personale

Slidt motel med værelse fra 1970’erne! Sødt personale men urimeligt at forlange 30 $ for udtjekning kl 12.00!
Stayed 1 night in Jan 2024
Verified

8/10 Good

MILAGRITOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cerca a la ciudad de Urubamba

El hotel está cerca a la ciudad y en general es bueno, el desayuno es limitado pero por el precio considero que está bien, el personal es atento; pero deben mejorar el área de la recepción que no se ve muy aseada y los servicios higiénicos de la misma se encuentran en el mismo estado. Las habitaciones son cómodas en general.
Stayed 4 nights in Jan 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Sliten men fint
Stayed 7 nights in Jan 2020
Verified

8/10 Good

Juliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: El hotel es bonito, ubicado muy bien, el jardin es hermoso, el desayuno es perfecto Contras: Las almohadas soy muy altas, no tienen mas opciones de almohadas No ofrecen servicios o convenios con agencias de turismo
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Mireille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for a peaceful sleep!

This was the quietest place we stayed in for our entire trip. This place is classy but a little out of the way.
Stayed 1 night in Apr 2019
Verified

4/10 Poor

Pablo

Disliked: Staff & service, amenities, property conditions & facilities
No good place for rest, 5.30 am Chain saw starts working at few feets from the hotel. Call recepcion , nothing happend, same chain saw. Fire place is a scam.. they dont fire it , if they fire it they put light wood just up for 20 minutes. The pictures at expedia are much much better than the real thing. its a tourist trap!!
Stayed 2 nights in Nov 2018
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Es un lugar maravilloso

Las instalaciones son perfectas, tienen mucho cuidado con el aseo, el personal muy cálido y atento en todo momento y el desayuno es de reyes. Muy recomendable. Espero regresar pronto.
Stayed 3 nights in Sep 2018
Verified

8/10 Good

Helmut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel der Kette San Agustin, perfekt zur Erholung

Hotel der Kette San Agustin in Urubamba. Im Design einer Hacienda vor einigen Jahren gebaut, ca. 2 km vom Busbahnof entfernt. Viele Gruppengäste, mit Swimming Pool und guten Frühstück, perfekt, um einen Erholungstag einzulegen. Personal mehrsprachig.
Stayed 1 night in Sep 2018
Verified

10/10 Excellent

Brigida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno

Muy buel lugar, acigedor
Stayed 2 nights in Aug 2018
Verified

8/10 Good

ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Conforto, café da manhã e Wi-Fi, distante atrações

O hotel tem ótimas instalações, área ampla, quarto confortável, muito bom café da manhã e Wi-Fi. Confesso que não identifiquei o spa associado ao nome. Só identifiquei uma piscina fria. O ponto negativo que fica longe de tudo(transporte, atrações, supermercado).
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

Faye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tania is amazing, she is very nice, warm, and helpful. Thank you for all you help.
Stayed 6 nights in May 2018
Verified

6/10 Okay

JUAN RAMON

Liked: Room comfort

La oferta realmente no es oferta...!!!

El restaurante puede mejorar... hab de 500 soles a 150 soles en oferta... REALMENTE LA HABITACIÓN ES DE 150 SOLES...!!!
Stayed 3 nights in May 2018
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort

No todo lo que brilla es oro...!!!

Y la chimenea...??? Puede mejorar el desayuno con productos locales y de calidad...
Stayed 3 nights in May 2018
Verified

10/10 Excellent

andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel in Urubamba

Great Hotel and the staff very helpful. We traveled with kids and they enjoyed the gardens and pool
Stayed 2 nights in May 2018
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really nice hotel, a little out of centre

The hotel itself was a pleasant surprise, with the room bigger and nicer than we had expected. Our room had a second door which opened directly onto the beautiful hotel garden. This is not some budget hostel, but a solid middle range hotel that seems to serve plenty of foreign tour groups. The breakfast was good, with a reasonable selection and a large, pleasant dining room. Cleanliness and condition of everything was very good. Be aware that the hotel is a few hundred metres out of the centre of Urubamba and that a night time walk into town might not be so appealing. Reception was helpful in booking a taxi for a local tour (without adding any hotel fee).
Stayed 1 night in May 2018
Verified

6/10 Okay

Maria

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Une déception .

Bonjour, Nous sommes arrivés en milieu d’après-midi. L’acceuil fût assez froid. La piscine était vide, alors qu’on avait pris nos mallots de bain. Jacuzzi et sauna pas inclus dans le prix. Chambre spacieuse avec lit king size mais une tête de lit pas fixé au mur!! Pas de radiateur dans la chambre, ai dû telephoner 2 fois pour en avoir un. Pas de bouteille avec eau potable dans la chambre. Alors que l’eau du robinet n’est pas potable au Pérou. Dans tous les autres hotels on est accueilli avec petites bouteille d’eau. Impossible de manger dans salle de restaurant matin ou soir sans manteau. Tous les convives avaient mis leur manteau. Café imbuvable car recuit. Sinon bon petit déjeuner. Je suis heueuse que nous n’avons pas payé le prix plein. Nous avons été beaucoup mieux rerçus dans des hôtels beaucoup plus modestes.
Stayed 2 nights in May 2018
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Overall okay

Our room was nice, the grounds were beautiful, but it was further away from the city center than we thought. We were uncomfortable walking to other restaurants (streets aren't lit at night, at it was further than we'd prefer especially if we had any alcohol with dinner). Everyone in the restaurant was very kind. The front desk helped with contacting transportation for us. Although most online reviews stated that it was 20-30 soles to get to Ollantaytambo, we ended up paying more like 60-70. Lots of tour groups use this hotel, so be prepared for groups at dinner/breakfast and making noise early as they prepare to head out. Good water pressure in the bathrooms, and good housekeeping. We regularly saw staff members cleaning, but still managed to get sick (doctors said parasite infection that is common in the area). We ended up wishing that we'd either stayed closer to city center, or in Ollantaytambo closer to the station.
Verified

8/10 Good

nancy

Liked: Cleanliness, property conditions & facilities, room comfort

Basic comforts with good beds and shower

Hotel is nice enough and rooms are large with good shower and comfortable beds Front desk are not very friendly or helpful it other staff were nice and friendly. Noise outside the room is quite loud but would depend on other guests. Breakfast is fair. Dinner was good.
Verified

6/10 Okay

Jorge

Aceptable para 1 noche

La habitación estuvo bien pero el servicio de restaurant y desayuno tiene que mejorar, la luz en la zona del check in también debe mejorar.
Verified

8/10 Good

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was wondefull ...
Stayed 1 night in Nov 2017
Verified

10/10 Excellent

carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bonito y relajante

El hotel muy bonito rodeado de jardines ..las hab acogedoras y con un set de baño de muy buena calidad.El desayuno buffett variado ,abundante y riquisimo.La comida buena y la pizeria tambien muy rica.Nos encanto regresariamos de nuevo
Stayed 1 night in Jul 2017
Verified

10/10 Excellent

Thomas J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oasis in Urubamba

Urubamba is in relatively poor shape but the hotel is an oasis in the city. We enjoyed the common areas and the breakfast!
Stayed 1 night in Jul 2017