DoubleTree by Hilton Utica

4.0 star property

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Photo gallery for DoubleTree by Hilton Utica

Lobby
Lobby
Studio Suite, 1 King Bed | 1 bedroom, in-room safe, desk, laptop workspace
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
  • Room service
  • Laundry

Explore the area

View in a map
102 Lafayette Street, Utica, NY, 13502
  • Stanley Theater
    ‪7 min walk‬
  • Saranac Brewery
    ‪15 min walk‬
  • Utica College
    ‪5 min drive‬
  • Rome, NY (RME-Griffiss Intl.)
    ‪19 min drive‬

Room options

Room, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(2 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Suite, 1 King Bed, Jetted Tub

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed w/Personal Fitness Studio

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(20 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed

9.2 out of 10
Wonderful
(9 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

8.2 out of 10
Very good
(22 reviews)
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Corner (Hearing)

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(4 reviews)
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Corner

8.8 out of 10
Excellent
(8 reviews)
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible, Bathtub

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

DoubleTree by Hilton Utica

Luxury hotel with 24-hour fitness centre and 24-hour front desk
Along with a restaurant, this hotel has a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area and a business centre. Housekeeping is available on request.
DoubleTree by Hilton Utica offers 112 accommodations with iPod docking stations and MP3 docking stations. 50-inch LED televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and a safe. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Utica. During your stay, you're just a quick walk from National Distance Running Hall of Fame. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Within a 10-minute walk of Utica Memorial Auditorium and Stanley Theater
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 6600 square feet (613 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the luxury DoubleTree by Hilton Utica. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Utica hotel.

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 8:00 AM to 11:00 AM.
DoubleTree by Hilton Utica has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; USD 6.50 to 15.95 for adults and USD 6.50 to 14.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 6,600 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (81 centimetre high)
  • Lift (68 centimetre wide door)
  • Phone accessibility kit
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Built in 1912
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable channels
  • IPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 6.50 to 15.95 for adults and USD 6.50 to 14.95 for children
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 4-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ascend Collection Utica
Utica Ascend Collection
DoubleTree Hilton Utica Hotel
DoubleTree Hilton Utica
DoubleTree by Hilton Utica Hotel
DoubleTree by Hilton Utica Utica
DoubleTree by Hilton Utica Hotel Utica

DoubleTree by Hilton Utica Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 550 out of 1001 reviews
Rating 8 - Good. 280 out of 1001 reviews
Rating 6 - Okay. 93 out of 1001 reviews
Rating 4 - Poor. 46 out of 1001 reviews
Rating 2 - Terrible. 32 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy access from rt#90. Close by to restaurants and stanley theater. Friendly night life located in walking distance. Clean rooms, friendly staff.
Stayed 1 night in May 2025

10/10 Excellent

Cheryl

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay. VERY clean. Big beautiful rooms. Restaurant on site was very good!!
Stayed 1 night in May 2025

6/10 Okay

Tyrek, Schenectady

Liked: Cleanliness, amenities, property conditions & facilities
My check in with the overnight staff at the front desk was smooth and welcoming. My room was clean, my floor was quiet. I had a slight issue with the wifi but it wasnt a problem. I have a hard time sleeping so about 9:30am one of the housekeeping staff I assumed opened my door & scared me out of my sleep which was strange because check out isnt until 11am. The front desk agent matt was very attentive to my issue so I will be giving this hotel another chance.
Stayed 1 night in May 2025

8/10 Good

Maria

Liked: Staff & service
Stayed 2 nights in May 2025

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

4/10 Poor

Erica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Amenities
Very clean staff nice
Stayed 1 night in May 2025

10/10 Excellent

Jenny L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historical hotel
Stayed 1 night in May 2025

10/10 Excellent

Clancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and pleasant atmosphere.
Stayed 2 nights in Mar 2025

10/10 Excellent

Billie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this hotel.

I have stayed at this hotel a few times. Never any issues. I will say the elevator could use some updating. Very small and a little warn out. Rooms are great. Always a view of the city and beds and pillows are extremely comfortable. Air conditioner works great. The shower is amazing-hot and lots of water pressure.
Stayed 1 night in Apr 2025

10/10 Excellent

Kilahri

Stayed 1 night in Apr 2025

10/10 Excellent

Irena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and clean, great experience. It did seem quiet and away from any restaurants but we had a car and didn't matter.
Stayed 1 night in Apr 2025

10/10 Excellent

MIKAYLA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Amy

Stayed 1 night in Apr 2025

8/10 Good

junior

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and close to train
Stayed 1 night in Apr 2025

8/10 Good

Sorin

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful, historic hotel. Updated and very clean. The staff is great. I have stayed multiple times and have never had a complaint, they are our go to when in the area
Stayed 1 night in Apr 2025

8/10 Good

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful old Hotel. Stayed here when it was the Utica Hotel. Much better now
Stayed 1 night in Apr 2025

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous hotel. Will always stay here while in Utica.
Stayed 1 night in Apr 2025

10/10 Excellent

svetla

Stayed 3 nights in Apr 2025

8/10 Good

Gail

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Room was huge!
Stayed 1 night in Apr 2025

10/10 Excellent

jenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great historical hotel

What a great historical hotel. Absolutely beautiful. Comfortable rooms. Friendly staff, safe and spacious parking lot.
Stayed 4 nights in Apr 2025

10/10 Excellent

CALLANDER,

Stayed 1 night in Apr 2025

10/10 Excellent

Tiffany, Ithaca

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pretty, amazing beds, walkable to a few eateries and the history!
Stayed 1 night in Apr 2025