"I was very disappointed that i booked a room for 2 but only 1 breakfast was included. Also i was told that they don't cater for vegetarians. This is s ... " More
30 Oct 2023 by Team ibis Utrecht
Dear Alison, Thank you for taking the time to share your feedback.We are glad to hear that you found our hotel clean, well-maintained, and with good service and amenities. However, we apologize for any confusion regarding the breakfast inclusion and the vegetarian options available at our restaurant.Please note that our breakfast buffet offers a variety of options, and we do cater to dietary requests, including vegetarian preferences. We will ensure that our team is better informed and prepared to assist with any dietary requirements in the future. As for the breakfast inclusion, we recommend double-checking the reservation details to ensure the correct number of breakfasts is included in your booking.We do hope to welcome you back in the future!All the best.Team ibis Utrecht
27 Aug 2017 by Reint, General Manager
Dear Andrea, Thanks for visiting us and leaving your feedback for others! I am happy to see that you enjoyed your stay with us and hope we will see you again in the future!
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, a vending machine, and tour/ticket assistance are also featured at the eco-certified ibis Utrecht. For a fee, parking is available. You'll have access to the indoor pool at a partner property. This 3-star Utrecht hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Wired internet access - surcharge
Self parking (surcharge)
Ibis Utrecht offers 84 air-conditioned accommodations with a safe and a hairdryer. Flat-screen televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include a shower. This Utrecht hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily.
Ibis Utrecht has a restaurant on site.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards and cash. This property uses a grey water recycling system.
Contactless check-out is available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 3 stars.
