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Crystall Hotel

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Free daily buffet breakfast
Terrace/patio
Sauna, Turkish bath/hammam
Interior
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Serefiye Mah Milli Egemenlik Cad, Ordu Cikmaz Sok No 9, Van, Ipekyolu
  • Place, Van Great Mosque
    ‪2 min walk‬
  • Place, Van Museum
    ‪5 min walk‬
  • Place, Van AVM
    ‪13 min walk‬
  • Airport, Van (VAN-Ferit Melen)
    ‪8 min drive‬

Room options

View all photos for Basic Twin Room

Egyptian cotton sheets, premium bedding, down duvets, minibar

Basic Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Basic Suite

Basic Suite | Egyptian cotton sheets, premium bedding, down duvets, minibar

Basic Suite

  • 2 bedrooms
  • Sleeps 6
  • 3 Double Beds

View all photos for Family Room

Family Room | Egyptian cotton sheets, premium bedding, down duvets, minibar

Family Room

  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

View all photos for Basic Double Room

Egyptian cotton sheets, premium bedding, down duvets, minibar

Basic Double Room

  • Park view
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, Multiple Beds

Comfort Room, Multiple Beds | Egyptian cotton sheets, premium bedding, down duvets, minibar

Comfort Room, Multiple Beds

  • City view
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

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About this property

Crystall Hotel

Clothing-optional hotel with full-service spa and free breakfast
This hotel features a full-service spa, a restaurant and 2 bars/lounges. Free buffet breakfast, free WiFi in public areas and free valet parking are also provided. Additionally, 24-hour room service and a 24-hour front desk are on-site. Change of towels is available on request
Crystall Hotel offers 20 accommodations with minibars and complimentary bottles of water. Beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. LCD televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. This Van hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Additionally, rooms include a hairdryer and blackout curtains. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and Turkish bath/hammam. The spa is open daily.
During your stay at Crystall Hotel, you're just a quick walk from Van State Theater. You'll find features such as free breakfast, free WiFi in public areas and free valet parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free valet parking and self-parking
  • Enjoy a bite to eat at the restaurant
  • Indulge in a treatment at the full-service spa
  • Amenities include a lift and a water dispenser
  • Just a 4-minute walk from Van State Theater and 6 minutes on foot from Van Great Mosque
Crystall Hotel offers its guests a full-service spa. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

The luxury Crystall Hotel also features 24-hour room service, a lift, and a water dispenser. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4.5-star Van hotel.

Guests are served a free buffet breakfast daily from 8:00 AM to 10:30 AM.
Crystall Hotel has a restaurant on site.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • 2 bars/lounges
  • A restaurant

Things to do

  • Full-service spa

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • In a national park

Full-service spa

  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Blender
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Freezer
  • Ice maker
  • Meal delivery service
  • Mini-fridge
  • Minibar
  • Paper towels
  • Spices
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed during February and October.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crystall Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for TRY 50.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: TRY 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that clothing is optional at Crystall Hotel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Crystall Hotel Van
Crystall Hotel Van
Crystall Hotel Hotel
Crystall Hotel Hotel Van

Crystall Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 12 out of 25 reviews
Rating 8 - Good. 6 out of 25 reviews
Rating 6 - Okay. 4 out of 25 reviews
Rating 4 - Poor. 2 out of 25 reviews
Rating 2 - Terrible. 1 out of 25 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

6.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Payam

Stayed 3 nights in Aug 2025

10/10 Excellent

Karen, Fairfax

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so kind. They immediately offered tea while we were in the lobby. They offered help and assistance with everything. Checkin was fast. They upgraded our room. Breakfast on the top floor was great. Air conditioner worked well. Only downside was it was buried deep in the shopping district so it was inconvenient driving to and from the hotel in the congested streets. Big bonus: They had a private parking lot right in front of the hotel.
Stayed 2 nights in Jun 2025

4/10 Poor

Mahtab

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The place was dirty. Everything was dirty; bed, toilet, sofa… There was no toilet paper when I first came in. The didn’t wash the toilet after the previous guest and the flush didn’t work properly. The place was also noisy, I couldn’t sleep at night due to the noise from outside (the park was across the hotel). The breakfast was completely normal. The young man in the staff section was the only strong point of this hotel. He was helpful and friendly.
Stayed 1 night in Jun 2025

10/10 Excellent

Hiva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

massoud

Stayed 1 night in Jun 2025

4/10 Poor

Sunny

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The food was terrible, spicy and poor quality and not even enough food for 2 adults and 2 kids. I would suggest to take your food with you !
Stayed 1 night in Jun 2025

8/10 Good

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it is a good hotel in prime location with reasonable price. Staff are very kind specially Ercan was very nice and helpful.
Stayed 3 nights in Jun 2025

10/10 Excellent

Hedieh

Liked: Staff & service, property conditions & facilities, room comfort
Good staff
Stayed 1 night in Jun 2025

8/10 Good

Oganez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

saman

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Esen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Otelde bir gece konakladık. Personel çok ilgili ve güleryüzlüydü. Her konuda çok yardımcı oldular. Genel olarak temizlik iyiydi.
Stayed 1 night in Aug 2025

8/10 Good

Mohammad

Stayed 2 nights in Jun 2025

10/10 Excellent

HAKKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Merkezi konumda fiyat performans oteli

Merkezi konumda ideal bir fiyat performans oteli. Otel sahibi Zeki bey ve çalışanların hepsi son derece yardımsever ve güler yüzlü. Kahvaltı gayet iyi. Otel önünde özel ücretsiz park yeri var. Bodrum katta Spa var. Daha be olsun!
Stayed 4 nights in Apr 2025

2/10 Terrible

Mehmet Atakan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Silvana

Liked: Staff & service, property conditions & facilities, room comfort
The staff at this hotel is impeccable, always attentive and willing to help. Our experience was incredible, we would stay again and recommend it!
Stayed 4 nights in Oct 2020

8/10 Good

Ümit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Fena degil

Fena degil
Stayed 1 night in Feb 2020

10/10 Excellent

Serhat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

6/10 Okay

Shih Chen

Disliked: Property conditions & facilities

Wrong location indicated on Google Maps

GPS leads us to wrong destination. The GPS information needs update. When checking in,the staff was not aware of our reservation. They had to give us rooms in a rush which I suspected lead to some bad room quality. And the counter was hardly capable of talking in any bit of english. (The lady when we checked out was OK to talking in English.)
Stayed 2 nights in May 2019

10/10 Excellent

pj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Çok konforlu ve temiz otel

3 gece kaldık. Otelin konukseverliğinden ve ilgisinden çok memnun kaldık. Çok temiz pırıl pırıl bir otel. Odaları da gayet iyiydi. Kahvaltısını da oldukça başarılı bulduk. Resepsiyondaki arkadaşlar ve yemek katındaki çalışan arkadaşlar bizi çok rahat ettirdiler. Gönül ferahlığıyla tavsiye ederim. Van seyahatimde yine bu otelde konaklayacağımı söylemek isterim.
Stayed 3 nights in May 2019

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort

Konaklama

Haritada gösterilen konum otelin konumu değil. Otopark var diye görünüyor ancak kaldırıma çıkartmak zorunda kalıyorsunuz aracınızı. Yani otopark yok. Çalışanlar güler yüzlü kendilerine teşekkür ediyorum.
Stayed 1 night in Apr 2019

10/10 Excellent

AHMET SEFA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Seyhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

10/10 Excellent

Anna Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Juan Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb stay in Van

Probably, in my opinion, the best hotel in Van. Brand new hotel close to the city center, nice design and all details. Friendly and helpful staff. Breakfast in the 6th floor with views of the city and the mountains on the back, the selection of local cheeses touched me. I just stayed one night, but sure I will repeat if I have the chance.
Stayed 1 night in Jan 2019

10/10 Excellent

Kadir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Yeni bir otel

Yeni bir otel. Amatör ruhla en iyi hizmeti vermeye çalışıyorlar. Odanın çelik kapılı olması ilginç.
Stayed 1 night in Oct 2018