"Lovely little pool area . Friendly staff at breakfast . Did not like seeing poor lobsters taped up in tank in restaurant " More
18 Jun 2019 by Andrea
Dear Valued Guest, Thank you for taking the time to share your recent experience at BEST WESTERN PLUS Burnaby Hotel. It is great to see that your stay with us has been enjoyable overall, and I am delighted that you were able to take advantage of and enjoy our hotel's seasonal outdoor heated swimming pool and our complimentary buffet-style breakfast. Please kindly note that the on-site restaurant is neither owned nor operated by the hotel; we simply borrow their kitchen and dining space to prepare breakfast for our guests. If you have any issues with the restaurant, you may contact them directly. Thank you again for your review, and we hope to see you back for another stay soon. Kind regards, Andrea
There's a restaurant on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces. You'll find a business centre on site. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the eco-certified Best Western Plus Burnaby Hotel. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this Burnaby hotel.
Available in all rooms: Free WiFi , High-speed internet access
Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed
Free self parking , Parking (limited spaces)
Best Western Plus Burnaby Hotel offers 132 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.
Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM.
Jin Jiang Shanghai – This restaurant serves lunch and dinner.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
