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NEW ROYAL INN

Property class: 2

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Photo gallery for NEW ROYAL INN

A spacious room with a black leather sofa, a glass coffee table, and large windows with blinds.
A modern reception desk with a glass top, a small plant, and a framed picture.
A modern kitchen with white cabinetry, a double sink, and a dining area with a wooden table and chairs.
Superior Room, 1 Queen Bed with Sofa bed, Kitchenette
A modern living room with a glass coffee table, a blue sofa, a dark wooden dresser, a flat-screen TV, and a kitchen area with white cabinets and a microwave.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Kitchen

Explore the area

View in a map
379 Twelfth Street, New Westminster, BC, V3M 1T8
  • Place, Royal City Centre Shopping Mall
    ‪12 min walk‬
  • Place, Douglas College
    ‪14 min walk‬
  • Place, Massey Theatre
    ‪17 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪28 min drive‬

Room options

View all photos for Classic Room, 1 Queen Bed with Sofa bed, Kitchenette

A hotel room with a bed, desk, chair, and a lamp.

Classic Room, 1 Queen Bed with Sofa bed, Kitchenette

9.6 out of 10
Exceptional
(4 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Comfort Room, 3 Single Beds, Kitchenette

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Comfort Room, 3 Single Beds, Kitchenette

10.0 out of 10
Exceptional
(4 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Club Room, 1 Queen Bed with Sofa bed, Kitchenette

A hotel room with a wooden bed, a glass table, a wooden nightstand, a white dresser, and a kitchenette in the background.

Club Room, 1 Queen Bed with Sofa bed, Kitchenette

8.0 out of 10
Very good
(1 review)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Classic Quadruple Room, Multiple Beds, Kitchenette

A hotel room with a bed, a desk, a chair, and a nightstand.

Classic Quadruple Room, Multiple Beds, Kitchenette

  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 1 Queen Sofa Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Family Quadruple Room, Multiple Beds, Kitchenette

A bedroom with a wooden bed, a nightstand with a lamp, a white sink, and a small cabinet.

Family Quadruple Room, Multiple Beds, Kitchenette

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 1 Queen Sofa Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds, Kitchenette

A hotel room with two beds, a desk with a flat-screen TV, a window with curtains, and a painting on the wall.

Deluxe Room, 2 Queen Beds, Kitchenette

9.0 out of 10
Wonderful
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Royal Room, 1 Queen Bed with Sofa bed, Kitchenette

A hotel room with a bed, a desk, and an air conditioning unit.

Royal Room, 1 Queen Bed with Sofa bed, Kitchenette

9.0 out of 10
Wonderful
(2 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 Queen Bed, Refrigerator & Microwave

A hotel room with a bed, bedside table, lamp, desk, chair, and a window with curtains.

Executive Room, 1 Queen Bed, Refrigerator & Microwave

9.6 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room, 2 Queen Beds, Kitchenette

A bedroom with a bed, a TV, a desk, a chair, a window with curtains, a nightstand, and a lamp.

Family Room, 2 Queen Beds, Kitchenette

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Room, 1 Queen Bed with Sofa bed, Kitchenette

A bedroom with a bed, bedside lamps, a desk, a chair, and a television.

Premium Room, 1 Queen Bed with Sofa bed, Kitchenette

  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed with Sofa bed, Kitchenette

Superior Room, 1 Queen Bed with Sofa bed, Kitchenette | Premium bedding, down duvets, desk, laptop workspace

Superior Room, 1 Queen Bed with Sofa bed, Kitchenette

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed with Sofa bed, Kitchenette

Standard Room, 1 Queen Bed with Sofa bed, Kitchenette | Premium bedding, down duvets, desk, laptop workspace

Standard Room, 1 Queen Bed with Sofa bed, Kitchenette

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Signature Room, 1 Queen Bed with Sofa bed, Kitchenette

A hotel room with a bed, a dresser, a TV, a lamp, and a chair.

Signature Room, 1 Queen Bed with Sofa bed, Kitchenette

  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Similar properties

Property entrance
Met Hotel
Downtown New Westminster
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
4.1 out of 5, Very good, 1,111 reviews
The price is CHF 102
includes taxes & fees
25 Aug - 26 Aug
Met Hotel

About this property

NEW ROYAL INN

Laundry facilities, express check-out and free self-parking are available at this hotel. WiFi in public areas is free. Other amenities include a vending machine. Housekeeping is available on request.
NEW ROYAL INN offers 14 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. A pillow menu is available. 43-inch Smart televisions come with premium digital channels. Kitchenettes offer microwaves and kitchenware and utensils. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at NEW ROYAL INN, you'll be within walking distance of Douglas College. Features include free WiFi in public areas and free self-parking, plus a round-trip airport shuttle (surcharge).
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking
  • Amenities include laundry facilities, a car charging station and a vending machine
  • 9 minutes by car from Metropolis at Metrotown and 14 minutes from Simon Fraser University
  • Airport shuttle service available for a fee
As a guest of NEW ROYAL INN, you'll find a vending machine, laundry facilities, and express check-out. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. Limited free parking is available on a first-come, first-served basis. A complete renovation of NEW ROYAL INN was completed in August 2025.

Smoking is allowed in designated areas at this New Westminster hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 6:00 AM to midnight on request
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited number of on-site self parking spaces per unit
  • Onsite parking includes off-street options

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Hardwood flooring in room
  • No lift
  • Thin carpet in public areas
  • Well-lit path to entrance

More

  • Built in 1974
  • Designated smoking areas
  • Renovated entire property - August 2025

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with premium digital channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Freezer
  • Kitchenette
  • Meal delivery service
  • Microwave
  • Mini-fridge
  • Paper towels
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: CAD 45.00
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 45.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 4:00 PM - midnight
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staffed during limited hours
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's JustIN Mobile mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 200 will be collected before check-in.
  • This property's damage deposit is payable via a secure link and is due within 24 hours after booking. Advance payment of the damage deposit is required to check in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CAD 60 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: CAD 30 (one-way), (from 8 to 15 years old)
  • Early check-in fee: CAD 45.00 (subject to availability)
  • Late check-out fee: CAD 45.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
NEW ROYAL INN offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 4:00 PM - midnight.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and smart lock details. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's JustIN Mobile mobile app before check-in. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
Property Registration Number 134159

Property is also known as

Royal Hotel
NEW ROYAL INN Hotel
NEW ROYAL INN New Westminster
NEW ROYAL INN Hotel New Westminster

NEW ROYAL INN Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 95 out of 174 reviews
Rating 8 - Good. 47 out of 174 reviews
Rating 6 - Okay. 22 out of 174 reviews
Rating 4 - Poor. 3 out of 174 reviews
Rating 2 - Terrible. 7 out of 174 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 2nd staying there and was over all happy with it!
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good a/c heater combo, comfortable bed, new kitchen appliances.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful stay !
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Prince

Liked: Cleanliness, staff & service, property conditions & facilities
The place is clean and the staff is friendly and considerate..
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful and pleasant!
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Lilyahna

Liked: Cleanliness, staff & service, property conditions & facilities
They were able to accommodate an early check in, which really helped my plans.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Deren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It actually was more like staying in an apartment then a hotel which i appreciated.
Stayed 2 nights in Sep 2025
Verified review

2/10 Terrible

Roger

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
got problem to check in
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super amazing!
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swift, smooth, no-hassle check-in and check-out. :-)
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Tashia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The parking was quite convenient and was free. The linens were nice and the couch was comfy
Stayed 6 nights in Sep 2025
Verified review

10/10 Excellent

Ronda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean, newly renovated room with lots of amenities.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Fast, efficient check-in and check-out!
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Tsaiti

Liked: Cleanliness, amenities, property conditions & facilities
Its price is reasonable compare to other close-to-downtown hotels. The kitchen is convenient and the room is spacious.
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean and a surprisingly large room!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Reshman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice and super nice host !
Stayed 4 nights in Jun 2025
Verified review

8/10 Good

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bed was a bit too hard, a mattress topper would have made a very comfortable sleep, other than that , we would stay again if ever we need to be that way again
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Anmol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All things were good during my stay. The room was clean and comfortable, the staff was friendly and helpful, and the service was excellent. I had a pleasant experience and would definitely recommend this hotel to others.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

May

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay but a nice experience!

We arrived to the hotel very late, the staff member were very nice and accommodating, she stayed with us and insured everything is ok, then she left.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, amenities
The room was large and very clean. I love the big bathroom and the fact that there were utensils and items to help cook food. There was convenient to where I wanted to go. It was nice to see if security guard at night. Wondering around checking the place out made me feel secure. I would definitely come back here again.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

April Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay here! The owner was incredibly patient and accommodating, even with our delayed flight, they welcomed us at 3 AM without any issue. The place is clean, spacious, and well maintained. We’d definitely book again if we return to Vancouver!
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 2 nights in Aug 2025
Verified review

6/10 Okay

Ronda

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Took us several days to get the heat adjusted. The sink was falling off the wall. There was no bathroom countertop. The toilet didn’t flush well. No facecloths.
Stayed 5 nights in Feb 2026
Verified review

8/10 Good

Nirav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and affordable
Stayed 1 night in May 2025