The staff lacked professionalism and proper training, showing little understanding of how to operate in the hospitality industry. I was misled into booking a different hotel owned by the same group, located in an alleyway, which was still under construction and not ready for guests. The WiFi was unreliable, and the staff resorted to makeshift solutions rather than addressing the issue properly. The only positive aspect was the hotelâs location.
The only thing good abt it was close to the main road with little bit of turns and easier to get transportation but for the first timers you can get easily lost in this roundabout so called galiyaan better ask a hotel staff to pick you up at the main Nandi chowk & thereâs no breakfast or food available have to get outside .
New property , clean, well appointed and spacious room with good toilet. (Hot water Geyser not yet installed) . Walkable distance to Dashaswamedh ghat, Shri Kashi Vishwanath Mandir. No access to property by car. You need to hire a rickshaw from Mazda parking. Call hotel in advance to arrange pickup.