27 Oct 2019 by Staff - Al Portico Guest House
Dear Guest, Thank you for rating your pleasant experience at our property. We are glad to see you enjoyed your time with us and hope to welcome you again. Best regards, Guest Relation Manager - Al Portico Guest House
6 Sep 2022 by Guest Relation Manager Al Portico Guest House
Dear Anni,Thanks a lot for your kind words. We hope to have the chance to welcome you again in the future. Best regards, Anna - Guest Relation Manager
25 Jun 2019 by Staff - Al Portico Guest House
Dear Guest, You booked one of our dependace and not a room as you supposed, and that's exactly what you get. Regarding the cleanliness you could have passed by the reception to inform us and we would have call the housekeeper to clean again the accommodation. In this way we could have improved our service. Your comments will of course be forwarded to our staff for their attention. We do hope that despite your disappointment on this occasion, we will have the opportunity of welcoming you back at Al Portico Guest House in the future. Regards, Guest Relation Manager - Al Portico Guest House
Al Portico Guest House Venezia offers its guests tour/ticket assistance and express check-out. Public spaces have free WiFi. This Venice guest house is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Al Portico Guest House Venezia offers 12 accommodations with complimentary bottles of water and coffee/tea makers. 32-inch LED televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a cooked-to-order breakfast daily from 9 AM to 10:30 AM.
Special check-in instructions:
The front desk is open daily from 9 AM - 5 PM. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
Guests will receive an email with special check-in instructions approximately 15 days prior to their arrival. Guests booked in apartments must contact the property with their time of arrival to arrange check-in.
On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.
The front desk at this property is open daily from 9 AM - 5 PM.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
