Thomas did a great job in communicating!If I were to be picky, they didn’t replace the paper towels in the kitchen from the last group that stayed, so we had to buy our own. Lastly, it was pretty warm during sleeping, but I never contacted Thomas to see if he could lower that cooling thermostat, so that is my fault.The VRBO was very nice, and we took advantage of sitting outside on the balcony, which was right over the canal.I WOULD HIGHLY RECOMMEND STAYING HERE!