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Messner Palace

4.5 star property

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Photo gallery for Messner Palace

Interior detail
Superior Double or Twin Room, Canal View | View from room
Point of interest
Reception
Point of interest

Reviews

5.6 out of 10

Popular amenities

  • Bar
  • Breakfast available
  • Laundry
  • Room service
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
Rio Terrà Catecumeni 216, Dorsoduro, Venice, VE, 30123
  • Place, Peggy Guggenheim Museum
    ‪2 min walk‬
  • Place, Teatro La Fenice
    ‪5 min walk‬
  • Place, St. Mark's Square
    ‪8 min walk‬
  • Airport, Venice (VCE-Marco Polo)
    ‪43 min drive‬

Room options

View all photos for Superior Double or Twin Room, Garden View

View from room

Superior Double or Twin Room, Garden View

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Triple Room, Garden View

View from room

Superior Triple Room, Garden View

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Superior Double or Twin Room, Canal View

Superior Double or Twin Room, Canal View | View from room

Superior Double or Twin Room, Canal View

  • 22 sq m
  • Canal view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Triple Room, City View

Superior Triple Room, City View | Frette Italian sheets, premium bedding, in-room safe

Superior Triple Room, City View

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

Similar properties

Reception
Hotel Messner
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
2.4 out of 5, 250 reviews
The price is CHF 40
includes taxes & fees
24 Nov - 25 Nov
Hotel Messner

About this property

Messner Palace

Central Venice property connected to a railway/underground station, steps from Punta della Dogana
This smoke-free property features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, concierge services and laundry facilities. All 10 soundproofed rooms feature free WiFi and room service. For a bit of entertainment, TVs come with satellite channels, and guests will also appreciate thoughtful touches such as espresso makers and pillow menus. Change of towels is available on request
Messner Palace offers 10 air-conditioned accommodations with espresso makers and a safe. Each accommodation is individually decorated. Beds feature Frette Italian sheets and premium bedding. A pillow menu is available. Televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the property include in-room fitness.
With your stay at Messner Palace, you're connected to a railway/underground station and just a quick walk from Punta della Dogana. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. Built in 1600, this luxury property has 10 rooms on 1 floor. Enjoy your stay with amenities like free WiFi and satellite TV channels in each room.
  • Air-conditioned accommodations with satellite TV, room service and Frette Italian sheets
  • Free Wi-Fi (speed: 50+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and a porter
  • Steps from Punta della Dogana and Peggy Guggenheim Museum
  • Airport and beach shuttle service available for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Multilingual staff, tour/ticket assistance, and a garden are also featured at Messner Palace. The property can provide concierge services and wedding services.

This 4.5-star Venice property is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 8:00 AM to 10:00 AM.
Messner Palace has a restaurant on site.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 30 per day)
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Beach shuttle (surcharge)

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: EUR 16 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Hosted evening meal available daily for a fee of EUR 70
  • Snack bar/deli

Things to do

  • Art gallery
  • Designer stores

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in hallways (90 centimetre high)
  • Handrails in stairways (90 centimetre high)
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • 1 building
  • 1 floor
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 1600
  • Double-glazed windows
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 58-inch TV with satellite channels

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Workout equipment

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 15 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 per cent reduction applies from 1–31 January.
  • A tax is imposed by the city: From 1 January to 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February to 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 16 for adults and from EUR 10 for children
  • Airport shuttle fee: EUR 140 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: EUR 140 (one-way), (up to 18 years old)
  • Nearby parking fee: EUR 30 per day (8202 ft away)
  • Crib (infant bed) fee: EUR 15 per stay
  • Hosted evening meal: EUR 70

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Messner Palace offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Some guestrooms at this property are located 50 meters away from the hotel's main building.
Property Registration Number IT027042A1QIMZFOV8

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 16 April to 15 September.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Messner Palace Venice
Messner Palace
Messner Palace Hotel Venice
Messner Palace Hotel
Messner Palace Hotel
Messner Palace Venice
Messner Palace Hotel Venice

Reviews

Messner Palace Reviews

5.6

6.2/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

5.0/10

Property conditions & facilities

5.4/10

Eco-friendliness
Rating 10 - Excellent. 11 out of 61 reviews
Rating 8 - Good. 9 out of 61 reviews
Rating 6 - Okay. 8 out of 61 reviews
Rating 4 - Poor. 17 out of 61 reviews
Rating 2 - Terrible. 16 out of 61 reviews

Reviews

6/10 Okay

Kate

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Basic hotel but clean rooms & friendly staff

Had been worried by negative reviews but stay was clean & comfortable for the price. Reception staff were perfectly charming, friendly & helpful (not at all rude as others have said). A little worn and dated but overall a pleasant stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Melissa

Stayed 1 night in Jul 2025

6/10 Okay

Sacha

Liked: Cleanliness, staff & service
We only stayed 1 night and appreciated the friendly staff allowed us to store our bags until the 3pm check in time. We were not happy with the AC being stuck on 16 degrees all night. We tried to find the control for the heat pump/ac and discovered in the morning we hadn’t lost it- but all the ac boxes are controlled by the hotel and maintenance needs to change it. A very cold night for tired travellers. Aside from this the hotel was cute and staff were friendly
Stayed 1 night in Jul 2025

2/10 Terrible

AARTHI

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is rated a 4 star but the room was covered in a thick layer of dust, carpet had many large stains, bathroom was not cleaned and seemed used by previous occupant. Multiple Power Outages, no water or working TV in room. couldnt even open room window due the amount of dust on window sill and air unit. Horribly disappointed especially for what they charged for the nightly rate.
Stayed 1 night in Jun 2025

2/10 Terrible

GEORGINA, Dickinson

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately, this hotel did not meet our expectations. The room was much smaller than what was shown in the pictures, which made the stay uncomfortable. On top of that, the air conditioning barely worked, and the room stayed warm even at night — not ideal in hot weather. The most disappointing part, however, was the lady helping in the front she was rude to people who don’t speak Italian. Several encounters felt rude and unwelcoming, which really affected the overall experience. It’s a shame because the location was convenient, but sadly, that wasn’t enough to make up for everything else. I wouldn’t stay here again, and I wouldn’t recommend it unless major improvements are made.
Stayed 2 nights in Jun 2025

4/10 Poor

Linda

Travelled with family
Liked: Cleanliness, staff & service, room comfort
This is a very nice old hotel. The staff were all very nice. We arrived late, and the dining manager allowed us to order some food to take to our room. My problem is with the reservation. I requested a room for 3 & selected a triple room. When we arrived, the staff said they received a reservation for only 2 people, so I had to pay for an additional person + the tourist fee. It cost me nearly $75 more for the exact room I had reserved.
Stayed 1 night in Jun 2025

8/10 Good

Andrea

Liked: Cleanliness, staff & service
The TV didn’t work and it would have been nice to watch some news. The shower water was warm to cold. Expedia indicated a continental breakfast available but that is extra. The room was quite small and our three beds took up the entire space, but I was fine with that, as I wanted three beds. Great location.
Stayed 2 nights in Apr 2025

4/10 Poor

Jennifer

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Old but pleasant
Stayed 3 nights in Mar 2025

4/10 Poor

Talal

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Max

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and the rooms!
Stayed 2 nights in Nov 2024

4/10 Poor

Jane, Scottsdale

Disliked: Cleanliness, property conditions & facilities
Small room with an itty bitty bathroom you can barely turn around in. The carpet was disgusting and looked like it had never been replaced. The bed was very uncomfortable. The only good thing was the balcony overlooking the canal.
Stayed 1 night in Oct 2024

8/10 Good

Wilfredo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great dining options. Staff was very friendly and accommodating. They offer great service and information to all areas. Would recommend this property.
Stayed 1 night in Oct 2024

4/10 Poor

Randy

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
They advertise WiFi but in our "wing" of the property there was NO WiFi. The heater AC had NO control. They had to send someone from the staff to turn it on or off or to adjust the temperature. Bed was okay. Bathroom okay. Touch control lamps next to the beds turn themselves on and off during the night. Location was convenient. Hotel has a restaurant and food was just 3 stars.
Stayed 2 nights in Oct 2024

4/10 Poor

William

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel room was in a different building than addressed. Not sure if it was part of the 4 star building that was advertised. There was no WiFi in the room. There was something saying “sound proof” rooms, but we could hear our neighbors in the middle of the night. We had no control of the temperature in the room. Also a welcome drink was advertised, but not delivered. Be sure to check the Google reviews before booking.
Stayed 2 nights in Oct 2024

6/10 Okay

Oxana

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel has a great potential. The staff is very polite and helpful, but the rooms need major renovation. Bathrooms are in poor condition as well as carpet. Internet is barely working, we tried to watch Netflix but it constantly got disconnected. We enjoyed the hotel’s restaurant. Food was good and ambient atmosphere was pleasant. We would stay in this hotel again, but as I said they need to update showers.
Stayed 3 nights in Oct 2024

10/10 Excellent

Charles

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk reception was outstanding as well as the restaurant. Very helpful, and went above and beyond.
Stayed 2 nights in Aug 2024

2/10 Terrible

Adrianna

Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Main areas were quaint but room needed new furniture (veneer coming away from chipboard), new mattress (sagging in middle), new carpet, new wall paper, new bathroom and a lick of paint (damp patch on ceiling). Food in the restaurant was nice and very good value (guests receive 40% discount). Overall a good budget hotel for Venice, just needs a little freshen up.
Stayed 2 nights in Aug 2024

2/10 Terrible

Reza

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They used fake pic of the bathroom to trap customers into booking their hotel. In reality you’ll get bathroom with cracked tiles and full of black mold. Broken furniture and rude personnel. The worst stay in my life.
Stayed 3 nights in Aug 2024

2/10 Terrible

Elham

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to upload photos of this place so you can see for yourself. Unfortunately this option is not available on this survey. It is the dirtiest place with an awful customer service. Let's put it this way, the holes, cracks and the chandelier not properly attached to the ceiling, made me wonder if the ceiling would collapse and if I would be alive the next day. Shame on expedia for not closely scanning the advertised hotels and allowing deceiving pictures to be posted on their site. Shame, shame!
Stayed 4 nights in Jul 2024

2/10 Terrible

ghazaleh, Toronto

Stayed 4 nights in Jul 2024

8/10 Good

Marte Lund

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

4/10 Poor

Johanna

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
During 90 plus temps the AC either didnt work or was not on (the front desk person had the remote to it and didn’t make sure it was on even when we complained). So once turned on, it still didn’t work. And all the front desk person could say to us is “there is nothing i can do it’s just me here.” Just horrible! The room was dirty, the ceiling was falling, and the AC didn’t work half the time. Not worth the stay.
Stayed 2 nights in Jul 2024

6/10 Okay

Jane

Disliked: Staff & service
Stayed 2 nights in May 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing lack of empathy.

Terrible experience. Less than 3 hours after booking I realised I could't afford this hotel. I stupidly thought that I'd be protected by a 48 hour cool off period. There's no such thing. I thought perhaps I could seek understanding from the hotel besides I'd booked a room only 3 hours earlier, the booking was more than 3 weeks away and I offered to pay a cancellation fee. The hotel flatly refused my first email and ignored any follow up. I've since noted the terrible reviews that report the hotel has bed bugs, bad smells, broken furniture, unclean rooms, bad customer service, security issues, questionable positive revies and poor response to negativity (to name a few) so I'm glad I did not stay here. As far as I'm concerned this hotel stole my money. But thankyou for teaching me that just because a hotel can be understanding and provide good customer service they dont have to and just won't. A hard lesson but I'll be more cautious in future.
Stayed 4 nights in May 2024