Everything was wonderful with the location, apartment and communication with the host. The only thing that I would recommend is getting the emergency key /lock box code from the host before arriving as neither the online check in code, phone number to unlock or apartment door access code was working. It all turned out fine as I emailed the host while standing in the alley way and did receive a prompt reply (on a Saturday evening) with the emergency lock box code which had keys to both doors. We loved the place and I would definitely rent it again when in Venice.