See all properties

DoubleTree by Hilton Hotel Veracruz

3.5 star property

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Hotel Veracruz

A modern indoor lounge area with seating arrangements, a bar area, and a wall with vertical greenery.
An indoor space with a high ceiling, palm trees, and modern seating.
A breakfast setting with pancakes, a glass of orange juice, and a coffee drink, with a view of the beach and palm trees in the background.
A modern hotel with a large building and a waterfront view.
A swimming pool with clear blue water, surrounded by lounge chairs and umbrellas, and adjacent to a modern building with balconies.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Blvd. Manuel Avila Camacho 707, Col. Flores Magón, Veracruz, VER, 91900
  • Place, Malecón de Veracruz
    ‪8 min walk‬
  • Place, Veracruz Aquarium
    ‪12 min walk‬
  • Place, Veracruz Harbour
    ‪15 min walk‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪30 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking (Interior View)

A hotel room with a large bed, a TV mounted on the wall, a wardrobe, and a bathroom visible through an open door.

Room, 2 Double Beds, Non Smoking (Interior View)

9.0 out of 10
Wonderful
(20 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Beach View

A hotel room with two beds, a desk, a chair, a lamp, a nightstand, a wall-mounted phone, a kettle, and a coffee maker.

Standard Room, 2 Queen Beds, Non Smoking, Beach View

8.8 out of 10
Excellent
(18 reviews)
  • Beach view
  • 62 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed, Non Smoking, Beach View

A hotel room with a bed, a blue sofa, a wooden chair, and a small round table.

Studio Suite, 1 King Bed, Non Smoking, Beach View

10.0 out of 10
Exceptional
(1 review)
  • Beach view
  • 46 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking (Interior View)

A hotel room with a large bed, bedside tables, a desk, and a chair.

Room, 1 King Bed, Non Smoking (Interior View)

8.8 out of 10
Excellent
(18 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking, Beach View

A hotel room with a large bed, a desk with a chair, a TV, and a view of the sea.

Room, 1 King Bed, Non Smoking, Beach View

8.2 out of 10
Very good
(13 reviews)
  • Beach view
  • 29 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Non Smoking, Beach View

A modern living room with a blue sofa, a small wooden side table with a lamp, and a TV mounted on the wall.

Junior Suite, 1 King Bed, Non Smoking, Beach View

  • Beach view
  • 49 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 2 Queen Beds, Non Smoking

A hotel room with a bed, a blue sofa, a wooden chair, and a small round table.

Studio Suite, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Beach view
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Non Smoking, Beach View

A hotel room with two beds, a desk, a chair, a TV, and a view of the ocean.

Room, 2 Queen Beds, Non Smoking, Beach View

9.0 out of 10
Wonderful
(10 reviews)
  • Beach view
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Junior Suite, 2 Queen Beds, Non Smoking, Beach View

A hotel room with a blue sofa, a small wooden table with a lamp, and a mirror.

Junior Suite, 2 Queen Beds, Non Smoking, Beach View

9.0 out of 10
Wonderful
(2 reviews)
  • Beach view
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Non Smoking, Beach View

A hotel room with a bed, bedside tables, a lamp, and a window with curtains.

Room, 1 Queen Bed, Non Smoking, Beach View

10.0 out of 10
Exceptional
(3 reviews)
  • Beach view
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 Double Bed, Accessible, Non Smoking (Beach View)

A hotel room with a large bed, a desk with a chair, a TV mounted on the wall, and a wardrobe.

Room, 1 Double Bed, Accessible, Non Smoking (Beach View)

10.0 out of 10
Exceptional
(1 review)
  • Beach view
  • 36 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior King Suite

Exterior

Junior King Suite

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room Standard

Premium bedding, down duvets, pillow-top beds, in-room safe

Room Standard

  • 29 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Double Room Standard

Premium bedding, down duvets, pillow-top beds, in-room safe

Double Room Standard

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Similar properties

Exterior
Emporio Veracruz Hotel
Malecon
  • Pool
  • Hot tub
  • Spa
  • Kids’ pool
4.6 out of 5, Wonderful, 1,941 reviews
The price is CHF 87
includes taxes & fees
30 Aug - 31 Aug
Emporio Veracruz Hotel

About this property

DoubleTree by Hilton Hotel Veracruz

An outdoor pool, a restaurant and a health club are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a conference centre are on-site.
DoubleTree by Hilton Hotel Veracruz offers 155 air-conditioned accommodations with laptop-compatible safes and a safe. Pillowtop beds feature down duvets and premium bedding. 40-inch flat-screen televisions come with cable channels. Bathrooms include a rainfall showerhead, complimentary toiletries and hairdryers.

This Veracruz hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.
Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Hotel Veracruz. During your stay, you're just a quick walk from Regatas Beach. Features include free WiFi in public areas and free valet parking, plus an outdoor pool.
  • Free Wi-Fi (speed: 50+ Mbps) and wired Internet
  • Free valet parking and self-parking
  • Enjoy international cuisine and ocean views while dining at Enxebre
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a gym
  • Within a 15-minute walk of Malecón de Veracruz and Veracruz Aquarium
DoubleTree by Hilton Hotel Veracruz offers its guests a kids' pool, an outdoor pool, and a health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include 10 meeting rooms and coworking spaces. Event space at this hotel measures 484 square feet (45 square metres) and includes a conference centre. Multilingual staff, tour/ticket assistance, and laundry facilities are also featured at the business-friendly DoubleTree by Hilton Hotel Veracruz. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Veracruz hotel.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to noon.
Enxebre – Overlooking the ocean, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to noon for a fee: MXN 350 for adults and MXN 280 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Enxebre

Things to do

  • Children's pool
  • Health club
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • Computer station
  • Conference centre (484 square foot of space)
  • Coworking space

Outdoors

  • On the boardwalk/promenade
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • 10 steps to reach entrance
  • Accessible shuttle
  • Front entrance ramp
  • Lever door handles
  • Lift (114 centimetre wide door)
  • Pool access ramp on site
  • Sign language-capable staff
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1993
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: MXN 600.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MXN 350.00 for adults and from MXN 280.00 for children
  • Late check-out fee: MXN 600.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Veracruz
Hotel Novo Mar Veracruz
Novo Mar
Novo Mar Veracruz
Doubletree By Hilton Veracruz
DoubleTree by Hilton Hotel Veracruz Hotel
DoubleTree by Hilton Hotel Veracruz Veracruz
DoubleTree by Hilton Hotel Veracruz Hotel Veracruz

DoubleTree by Hilton Hotel Veracruz Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 582 out of 1002 reviews
Rating 8 - Good. 227 out of 1002 reviews
Rating 6 - Okay. 94 out of 1002 reviews
Rating 4 - Poor. 47 out of 1002 reviews
Rating 2 - Terrible. 52 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, good location
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Gilda Cruz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had such a wonderful time at the double tree , they are very attentive and go far and beyond to make customers happy, it was my 50th birthday and they decorated our room and brought an amenity for me to celebrate.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Monse

Liked: Cleanliness
Excelente hotel
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Mária de los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good !!! Thanks
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food, great views and comfortable room
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities
Todo excelente
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Shemo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like a lot the stay in your Hotel, Clean Rooms, Friendly and helpful personnel, thank you for all your accommodations.
Stayed 3 nights in Oct 2025
Verified review

2/10 Terrible

Marcelino

Disliked: Cleanliness, amenities, property conditions & facilities
Room and amenities
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Mariana

Liked: Cleanliness, amenities, property conditions & facilities
Delicious food and beautiful place
Stayed 1 night in Jul 2024
Verified review

4/10 Poor

Nicolas

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is very old, and it was not clean at all. My bathroom flooded when I showered..
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Veey friendly staff
Stayed 2 nights in Jul 2025
Verified review

6/10 Okay

CHARLES

Yes rooms are very old. Restaurant food very small portions and Quality not that good. Service bartenders were very good
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
wonderful fully renovated property, great staff and friendly and professional service, wonderful location and super room size
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
The room was very good, quiet and good to rest
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Aime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people that work there really served
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had a beautiful view and staff were extremely helpful. Nice clean room
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Benigno

Liked: Property conditions & facilities
I like the area really nice
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Ricardo

Clean room👏 no hot water tho other wise excellent
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Irma

Excellent staff.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

LUIS ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place in Veracruz

Everything was great
Stayed 5 nights in Jun 2024
Verified review

10/10 Excellent

Arjeniz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was super comfortable
Stayed 1 night in Aug 2024
Verified review

4/10 Poor

Jennifer

Disliked: Cleanliness, amenities, property conditions & facilities
Beach view was foggy and not clear because the windows were old and dirty Room smelled like pee We had one dull day without electricity and no hot water Needs renovation Pillows were horrible The chair in room was torn old and dirty The floor was dirty moldy and nasty , didn’t even feel safe to shower without flip flops Beds small even tho they advertise queen beds Very uncomfortable Rusty laugage stand / holder Needs renovation ASAP
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Arnol a

Liked: Cleanliness, amenities
Excellent services, always clean, good air condition and closed to the malecon, and other areas for recreation and fun
Stayed 4 nights in May 2024