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Ramada Plaza by Wyndham Veracruz Boca del Rio

4.0 star property

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Photo gallery for Ramada Plaza by Wyndham Veracruz Boca del Rio

Terrace/patio
Exterior
2 restaurants, breakfast served
Room, 1 King Bed, Non Smoking | Premium bedding, memory-foam beds, minibar, in-room safe
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Laundry
  • Air conditioning
  • Room service

Explore the area

View in a map
Av Las Americas 241, Boca del Río, VER, 94299
  • Plaza Las Americas Shopping Mall
    ‪2 min walk‬
  • World Trade Center Veracruz
    ‪5 min walk‬
  • Mocambo Beach
    ‪13 min walk‬
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪13 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Premium bedding, memory-foam beds, minibar, in-room safe

Junior Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, memory-foam beds, minibar, in-room safe

Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(62 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Non Smoking

Junior Suite, 2 Double Beds, Non Smoking | Premium bedding, memory-foam beds, minibar, in-room safe

Junior Suite, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 38 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Premium bedding, memory-foam beds, minibar, in-room safe

Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(63 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking (Castelo)

Suite, 1 King Bed, Non Smoking (Castelo) | Premium bedding, memory-foam beds, minibar, in-room safe

Suite, 1 King Bed, Non Smoking (Castelo)

  • 63 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Ramada Plaza by Wyndham Veracruz Boca del Rio

Family-friendly Boca del Río hotel connected to the convention centre, steps from Plaza Las Americas Shopping Mall
2 restaurants, an outdoor pool and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Housekeeping is available on request.
Ramada Plaza by Wyndham Veracruz Boca del Rio offers 141 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Memory foam beds feature premium bedding. A pillow menu is available. 50-inch Smart televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Boca del Río hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Ramada Plaza by Wyndham Veracruz Boca del Rio. During your stay, you'll be connected to the convention centre and just a quick walk from Plaza Las Americas Shopping Mall. Features include free WiFi in public areas and free valet parking, plus 2 restaurants.
  • Free WiFi
  • Free valet parking and self-parking
  • Drinking and dining options include 2 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a sauna and a playground
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Plaza Las Americas Shopping Mall and 6 minutes on foot from World Trade Center Veracruz
Ramada Plaza by Wyndham Veracruz Boca del Rio offers its guests an outdoor pool, a sauna, and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 2917 square feet (271 square metres) and includes conference space. A library, a terrace, and multilingual staff are also featured at the family-friendly Ramada Plaza by Wyndham Veracruz Boca del Rio. Self parking and valet parking are free. The property offers extended parking privileges.

This 4-star Boca del Río hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to noon.
Ramada Plaza by Wyndham Veracruz Boca del Rio has 2 restaurants serving breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 215 for adults and MXN 140 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • Gym
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,917 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Low-height door lock
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in a Breakfast Included rate plan receive breakfast for registered adults only. Additional breakfast fees apply for children up to 17 years of age, collected at the property.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 215 for adults and from MXN 140 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Castelo Boca del Rio
Castelo Hotel Boca Rio Veracruz
Castelo Hotel Boca del Rio
Hotel Castelo
Castelo Hotel Veracruz/Boca Del Rio, Mexico
Castelo Boca Rio Veracruz
Ramada Plaza by Wyndham Veracruz Boca del Rio Hotel
Ramada Plaza by Wyndham Veracruz Boca del Rio Boca del Río
Ramada Plaza by Wyndham Veracruz Boca del Rio Hotel Boca del Río

Ramada Plaza by Wyndham Veracruz Boca del Rio Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 657 out of 1008 reviews
Rating 8 - Good. 256 out of 1008 reviews
Rating 6 - Okay. 58 out of 1008 reviews
Rating 4 - Poor. 23 out of 1008 reviews
Rating 2 - Terrible. 14 out of 1008 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

scott

Stayed 4 nights in May 2025

10/10 Excellent

Laura

Stayed 1 night in May 2025

8/10 Good

Juan david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Leopoldo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay!

I’ve had a great experience in this Hotel, everything was up to date and modern
Stayed 1 night in May 2025

10/10 Excellent

Dulce

Stayed 4 nights in Apr 2025

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

luis

Stayed 3 nights in Apr 2025

2/10 Terrible

CARLOS JONATAN MADRID, Springfield

Disliked: Staff & service
I had to cancel at the last minute due to unforseen situation, but did not get a refund for the remaining time of my scheduled stay ( I am aware of the penalties for the first day/night canceled), contacted property customer service but they just replied once. Terrible experience.
Stayed 2 nights in Apr 2025

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most beautiful experiencia!
Stayed 1 night in Apr 2025

10/10 Excellent

Leon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

carmelo

Stayed 2 nights in Feb 2025

10/10 Excellent

scott

Stayed 5 nights in Feb 2025

10/10 Excellent

Rosana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

It was a nice stay, good location and the service and attention were great as well
Stayed 1 night in Jan 2025

10/10 Excellent

Lidia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Vicenta

Stayed 1 night in Jan 2025

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general the hotel was in good conditions and the staff excelent service. Just one thing regarding parking lot it needs maintenance.
Stayed 1 night in Jan 2025

8/10 Good

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great experience overall. The only reason I didn’t give 5 stars was because the vanity/bathroom areas in the rooms are very small.
Stayed 12 nights in Dec 2024

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Javier, Rock hill

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos encanto el Hotel sobre todo la comida
Stayed 2 nights in Jan 2025

8/10 Good

Rafael

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Alberto, MEXICO

Liked: Cleanliness, staff & service
The gum must be renewed. Room wood doors are old.
Stayed 3 nights in Jan 2025

8/10 Good

Derian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Toribio

Stayed 1 night in Dec 2024

8/10 Good

Derian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar para hospedarse en Veracruz
Stayed 1 night in Dec 2024

8/10 Good

Lily

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Instalaciones, bien. Ubicación, excelente. Sin embargo, la alberca estaba muy sucia. Las amenidades podrían mejorar, que te cobren por una mini pasta dental es ridiculo en un hotel de este nivel.
Stayed 1 night in Nov 2024