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Hotel Firenze

4.0 star property

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Photo gallery for Hotel Firenze

Hotel Firenze's elegant entrance features an arched canopy and large glass doors.
Welcome to our reception area, featuring a curved reception desk and pendant lights above, surrounded by a potted plant and decorative accents.
Enjoy a meal al fresco in our outdoor seating area, surrounded by lush greenery and comfortable seating.
Enjoy a drink at the stylish bar, featuring a central island with stools and a selection of beverages on display.
Relax in a serene space with a large bed, bedside table, and bench, set against a beautiful floral tapestry.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Room service
  • Housekeeping

Explore the area

View in a map
Corso Porta Nuova 88, Verona, VR, 37122
  • Porta Nuova
    ‪3 min walk‬
  • Piazza Bra
    ‪10 min walk‬
  • Verona Arena
    ‪11 min walk‬
  • Verona (VRN-Valerio Catullo)
    ‪10 min drive‬

Room options

View all photos for Family Room (Camera Tripla Standard)

Relax in a cozy space with a large bed, two bedside tables, and a desk, surrounded by a floral-patterned border and a framed artwork.

Family Room (Camera Tripla Standard)

8.6 out of 10
Excellent
(16 reviews)
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed and 1 King Bed OR 3 Single Beds

View all photos for Premium Double Room

Relax in a serene space with a large bed, bedside table, and bench, set against a beautiful floral tapestry.

Premium Double Room

9.4 out of 10
Exceptional
(19 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double Room Single Use, 1 King Bed, Non Smoking

Relax in comfort with a large bed, wooden headboard, and a single artwork above.

Basic Double Room Single Use, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Double Room

Relax in this inviting space with a large bed, armchair, and desk, surrounded by a floral pattern and natural light.

Standard Double Room

9.4 out of 10
Exceptional
(26 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Quadruple Room

Relax in a spacious room with a large bed, sofa, and desk, offering a view of the outside.

Premium Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Premium Triple Room

Relax in a spacious room with a large bed, seating area, and city view.

Premium Triple Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Junior Suite, Multiple Beds, Non Smoking, Kitchenette

Relax in comfort with a large bed, a desk for work, and a balcony with a view.

Junior Suite, Multiple Beds, Non Smoking, Kitchenette

9.0 out of 10
Wonderful
(22 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About this property

Hotel Firenze

Hotel with a bar, a quick walk to Porta Nuova
This smoke-free hotel features a bar/lounge, self parking and concierge services. WiFi in public areas is free. Other amenities include a 24-hour front desk, a computer station and tour/ticket assistance.
Hotel Firenze offers 49 accommodations with minibars and a safe. A pillow menu is available. 42-inch LCD televisions come with satellite channels.

Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers. This Verona hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the breakfast at Hotel Firenze. During your stay, you're just a quick walk from Porta Nuova. Enjoy features like free WiFi in public areas, plus a bar and concierge services. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the breakfast and the location
  • Just a 3-minute walk from Porta Nuova and 11 minutes on foot from Verona Arena
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Firenze offers its guests multilingual staff, tour/ticket assistance, and concierge services. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Hotel Firenze also features room service (during limited hours), a front desk safe, and a lift. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Verona hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:00 AM.
Plateatico esterno – On-site bar.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 200 metres
  • Street parking available
  • Parking on site (EUR 25 per day)
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7 AM to 10:00 AM for a fee: EUR 12 for adults and EUR 10 for children
  • A bar/lounge

Restaurants on site

  • plateatico esterno

Family friendly

  • Cot (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: EUR 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Maximum 2 (weight limit: 33 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Cots (infant beds) are available for EUR 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night for adults; EUR 3.60 per night for guests aged 15-25 years old, up to 5 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 for adults and from EUR 10 for children
  • Self-parking fee: EUR 25 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 25 (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per night
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT023091A193XEX2YN

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Best Western Firenze
Best Western Firenze Verona
Best Western Hotel Firenze
Best Western Hotel Firenze Verona
Firenze Best Western Hotel
Verona Best Western
Firenze Sure Collection Best Western Verona
Firenze Sure Collection Best Western
Hotel Firenze Sure Hotel Collection Best Western Verona
The Hotel Firenze, Sure Hotel Collection by Best Western Verona
Best Western Hotel Firenze
Hotel The Hotel Firenze, Sure Hotel Collection by Best Western
Hotel Firenze Sure Hotel Collection Best Western
Firenze Sure Collection Verona
Hotel Firenze Hotel
Hotel Firenze Verona
Hotel Firenze Hotel Verona
The Hotel Firenze Sure Hotel Collection by Best Western

Hotel Firenze Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 574 out of 1003 reviews
Rating 8 - Good. 338 out of 1003 reviews
Rating 6 - Okay. 57 out of 1003 reviews
Rating 4 - Poor. 24 out of 1003 reviews
Rating 2 - Terrible. 10 out of 1003 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Place great location for the Train & City
Stayed 3 nights in May 2025

6/10 Okay

Isabella

Travelled with group
Liked: Cleanliness
The hotel is in a good location, can get into the main city in around 15/20 minute walk and the train station in a 10 minute walk. Beds were firm and comfortable and all very clean. The only downside were the staff. The woman on check in was so so rude and continued to be rude throughout our stay it’s like we were an inconvenience and she didn't want us there. Other staff were fine but we weren’t really made to feel welcome so for that reason I would not stay again. Also it didn’t feel that safe for two young women.
Stayed 2 nights in Apr 2025

8/10 Good

Dale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was very modern with many high-tech features. Touch screen controller for lighting etc. Heated bathroom floor was nice but way too hot and not adjustable in the room. Colour changing led lights in the bathroom were gimmicky and there was no obvious way to turn them off at bedtime. Buffet breakfast was nice and they had gluten-free options. We chose the hotel for its proximity to the railway station, and only a 10 minute walk to the center of the city.
Stayed 2 nights in Apr 2025

8/10 Good

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Francisco

Travelled with family and small children
Liked: Cleanliness, staff & service
The room was fine. Very spacious and clean. The electrical outlets are limited. Although we didn’t mind, it’s worth noting there is no TV. The location was convenient, just 11 min walk to the center. We felt safe around the hotel. The breakfast was nice, basic (breads, yogurt, cereal, eggs, ham cheese, coffee n juices). If you are driving, to check in is a bit inconvenient as no place to park and go in unless you get luck to find a spot up front. Overall it is fine as a place to stay the night.
Stayed 1 night in Apr 2025

8/10 Good

Joe T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Jack

Stayed 1 night in Apr 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay just outside the old city walls. Very nice room and a great breakfast included.
Stayed 2 nights in Apr 2025

10/10 Excellent

Salvatore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was very good
Stayed 3 nights in Apr 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
A friendly hotel convenient to Verona attractions with a helpful staff, comfortable bed,and close to railway station
Stayed 1 night in Apr 2025

10/10 Excellent

jeanette, pleasantville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and attentive. The breakfast selection was superb!
Stayed 1 night in Dec 2024

8/10 Good

Julie, Gainesville

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near train
Stayed 2 nights in Apr 2025

10/10 Excellent

Nathalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, walkable and many dinner/ lunch options. A small market next door with fresh produce, parking can be a bit tricky but the staff points out options available very close by. The breakfast was excellent, many choices available.
Stayed 1 night in Mar 2025

10/10 Excellent

Eli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in Verona, very close to the city centre and also to the bus station, absolutely brillant hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and convenient

I stayed in a studio apartment, which belongs to the hotel (just next door to the main entrance). Great location - relatively close to both the main train station and Verona centre. A small kitchen area with all the necessary equipment (fridge, small cooker, plates, pans, etc.). Comfortable bed, great bathroom with Jacuzzi shower. I had a small patio - great to sit outside. Room cleaning was very diligent.
Stayed 3 nights in Apr 2025

10/10 Excellent

Gail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Gail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Gerard

Stayed 1 night in Apr 2025

10/10 Excellent

Margie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy to access and walkabke to all tourist spots. Also, 10-15 minutes from the train station.
Stayed 1 night in Mar 2025

10/10 Excellent

Dayna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Efrain Edgar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem in Verona

We are a family of 4 traveling Italy, the room was big, the room had a defined bedroom area and a hall with kitchen and two single beds. Beds were comfortable. The room was clean. The bathroom was big with an area for the shower and toilet and separated by a sliding door the sink, which is a plus for a family. Our room had a balcony with a lot of greeneries, it was beautiful. The hotel offered breakfast, which was good with lots of options. The only set back is the shower situation, it is hard to regulate cold from hot water. The area is safe and there are lots of dining options nearby and the trians station is close enough.
Stayed 5 nights in Mar 2025

10/10 Excellent

Johnnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay again

Loved the location not too far from the train station . Close to everything safe location. Loved the big rooms .
Stayed 2 nights in Mar 2025

10/10 Excellent

Olga

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wolking distance to the town city, lovely view from the window. Breakfast with the huge choice! Highly recommended.
Stayed 2 nights in Mar 2025

8/10 Good

martin

Travelled with family
Stayed 1 night in Mar 2025

4/10 Poor

Telma

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2025