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Hotel Firenze

Property class: 4

Choose dates to view prices

Photo gallery for Hotel Firenze

A modern hotel room with a bed, a desk, a chair, and a large window.
A buffet with various food items and condiments.
The entrance to the HOTEL FIRENZE HOTEL with a bicycle parked in front.
A hotel room with a bed, a blue sofa, a desk with a chair, a red chair, and a balcony with a table and chairs.
A reception area with a curved wooden counter, hanging pendant lights, and a potted plant.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Corso Porta Nuova 88, Verona, VR, 37122
  • Place, Porta Nuova
    ‪3 min walk‬
  • Place, Piazza Bra
    ‪10 min walk‬
  • Place, Verona Arena
    ‪13 min walk‬
  • Airport, Verona (VRN-Valerio Catullo)
    ‪12 min drive‬

Room options

View all photos for Basic Double Room Single Use, 1 Queen Bed, Non Smoking

A hotel room with a bed, two bedside tables, a lamp, a painting on the wall, and a large floor lamp.

Basic Double Room Single Use, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(10 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Double Room

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Standard Double Room

9.0 out of 10
Wonderful
(49 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room (Camera Tripla Standard)

A hotel room with a large bed, a desk, a chair, a lamp, and a view of the outside.

Family Room (Camera Tripla Standard)

8.6 out of 10
Excellent
(21 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Premium Double Room

A hotel room with a large bed, a bench, a nightstand with a lamp, and a decorative wall.

Premium Double Room

9.4 out of 10
Exceptional
(31 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Multiple Beds, Non Smoking, Kitchenette

A hotel room with a bed, a desk, a chair, a nightstand, and a window with curtains.

Junior Suite, Multiple Beds, Non Smoking, Kitchenette

9.0 out of 10
Wonderful
(25 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Premium Triple Room

A modern hotel room with a bed, a desk, a chair, and a large window.

Premium Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Premium Quadruple Room

A hotel room with a bed, a blue sofa, a desk with a chair, a red chair, and a balcony with a table and chairs.

Premium Quadruple Room

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

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4.5 out of 5, Wonderful, 1,007 reviews
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About this property

Hotel Firenze

This smoke-free hotel features a bar/lounge, self parking and concierge services. WiFi in public areas is free. Other amenities include a 24-hour front desk, a computer station and tour/ticket assistance.
Hotel Firenze offers 49 accommodations with minibars and a safe. A pillow menu is available. 42-inch LCD televisions come with satellite channels.

Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers. This Verona hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the breakfast at Hotel Firenze. During your stay, you're just a quick walk from Porta Nuova. Enjoy features like free WiFi in public areas, plus a bar and concierge services. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute walk from Porta Nuova and 12 minutes on foot from Verona Arena
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Firenze offers its guests multilingual staff, tour/ticket assistance, and concierge services. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Hotel Firenze also features room service (during limited hours), a front desk safe, and a lift. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Verona hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:00 AM.
On-site venue – bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 200 metres
  • Street parking available
  • Parking on site (EUR 25 per day)
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 12 for children
  • A bar/lounge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: EUR 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Maximum 2 (weight limit: 33 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are available for EUR 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.50 per person, per night for adults; EUR 3.60 per night for guests aged 15-25 years old, up to 5 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 12 for children
  • Self-parking fee: EUR 25 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 25 (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT023091A193XEX2YN

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Best Western Firenze
Best Western Firenze Verona
Best Western Hotel Firenze
Best Western Hotel Firenze Verona
Firenze Best Western Hotel
Verona Best Western
Firenze Sure Collection Best Western Verona
Firenze Sure Collection Best Western
Hotel Firenze Sure Hotel Collection Best Western Verona
The Hotel Firenze, Sure Hotel Collection by Best Western Verona
Best Western Hotel Firenze
Hotel The Hotel Firenze, Sure Hotel Collection by Best Western
Hotel Firenze Sure Hotel Collection Best Western
Firenze Sure Collection Verona
Hotel Firenze Hotel
Hotel Firenze Verona
Hotel Firenze Hotel Verona
The Hotel Firenze Sure Hotel Collection by Best Western

Hotel Firenze Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 550 out of 1009 reviews
Rating 8 - Good. 333 out of 1009 reviews
Rating 6 - Okay. 78 out of 1009 reviews
Rating 4 - Poor. 27 out of 1009 reviews
Rating 2 - Terrible. 21 out of 1009 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location and brilliant staff
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good Calm breakfast area
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Great location, very good room, nice breakfast.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Irma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, close to a train station and walking distance to the center
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Ming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff, 5-10 min from central square of Verona, 12 min walk from the train station (Porta Nuova)
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located near the rail station and short walk to the town of Verona. Breakfast had a variety of food and drink options. Would stay here again for sure especially if you’re lugging luggage around.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk the best!!!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful at check in. We were early so we were able to leave our luggage and explore. The room was very nice and the Buffett breakfast was great! It was an easy walk to the arena. Great location.
Stayed 1 night in May 2026
Verified review

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train station, beautiful city, and the room was very comfortable. Breakfast was included and very impressive!
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Lorena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the staff was very friendly and helpful
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Venkatesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom and rooms were clean.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Russell

Liked: Cleanliness, staff & service, amenities
Friendly and helpful staff, and conveniently located.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a hotel for you if you want to utilize public transport and travel to places from Verona and back, the location is perfect for that. It is on a busy road, but not too noisy. The room and bathroom were spacious, breakfast was also really good. All the staff members were extremely polite and helpful.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Noemi

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great location, staff was great
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar was fine.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Impressed with this modern hotel . Intelligent all the room ! Best pillows and comfy bed . Centric and in the walkable avenue , quiet and a lot of restaurants
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. They will store your bags in a room on the main floor. Not locked but well enough hidden from view. Close enough to the train station to walk on flat surface
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room, convenient location, wonderful staff.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

dennis

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed 2 nights but had different rooms as they could not book the same room for 2 consecutive nights. Both rooms were nice however the second nights room was twice as big. Strange since the first night was more expensive. Both rooms were well appointed. The first nights room had a walk in shower the next night a shower over the tub. Nice breakfast.
Stayed 1 night in May 2026
Verified review

8/10 Good

Yacinta

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Apr 2025
Verified review

2/10 Terrible

Samantha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very outdated hotel. Dirty bath, rotten floorboards, mold in bathroom
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Trudi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was everything we wanted! The location was perfect (roughly 10min walk from the station and then 10 min walk to the arena area). The staff were super helpful and friendly. The rooms were a good size, clean, comfortable with a nice shower. A variety of breakfast food was available at the buffet with no waiting around and plenty of seating. When I visit Verona again I will definitely be booking this hotel.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel great position for walks and transport and food
Stayed 3 nights in Jun 2025
Verified review

6/10 Okay

Garry

Liked: Cleanliness
Walls seem quite thin! Conveniently located for the train station (10minutes), and the main square (10minutes the opposite direction). They seemed to turn the power and air conditioning off at reception when they think you’re out.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

marion

Disliked: Staff & service
This is a very old hotel. The staff is not the friendly kind you would expect. The room was ok, good enough for one night, but the bathroom would benefit from a remodel for sure! Breakfast was very good, great coffee, but overall would not go back. We actually left after one night instead of staying 2 as planned and found us a nicer place....and of course had to pay for it
Stayed 2 nights in Apr 2026