This property was very comfortable & clean. We were here for one night only. We had a room near the front desk & was very convenient coming & going. We unfortunately the quietness was shattered by loud guests from
I booked adjoining rooms but was told they didnt offer adjoining rooms once i arrived. When i got into my room, there was an adjoining door. When i asked about it, i was told the rooms were sold out.
The bed was comfortable. There was a stain in the tub. I dont intend to stay at a Comfort Suites again.
When checking in the front desk told us that our reservation had been declined and that she had tried to call us (I had no missed calls). I showed her the Expedia receipt and we ended up with a room, but it was frustrating. The room as clean and comfortable.
when I called to check on the late check-in the young lady who answered the phone could not find the reservation. Over 30 minutes on the phone led to no assistance. She kept insisting that I give her a reservation number other than my name, my business name or the Expedia confirmation number. I drove to the hotel and was greeted with the person telling me the reservation was right there for everyone to see. I Don't know who it was on the phone at 4:00pm on Feb 22,2025 but all of that was so unnecessary. I then turned around and went back to the Convention Center to finish up my meeting.