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Chateau Victoria Hotel and Suites

3.5 star property

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Photo gallery for Chateau Victoria Hotel and Suites

Breakfast, lunch and dinner served
Property entrance
Indoor pool
Lobby sitting area
Breakfast, lunch and dinner served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
740 Burdett Ave, Victoria, BC, V8W1B2
  • Place, Victoria Conference Centre
    ‪1 min walk‬
  • Place, Government Street
    ‪2 min walk‬
  • Place, Victoria Harbour
    ‪9 min walk‬
  • Airport, Victoria, BC (YYJ-Victoria Intl.)
    ‪29 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living room | 40-inch TV with cable channels

Suite, 2 Bedrooms

8.8 out of 10
Excellent
(14 reviews)
  • Ocean view
  • 71 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Traditional Room

Traditional Room | Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room

9.0 out of 10
Wonderful
(229 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(250 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Superior Suite

Superior Suite | Premium bedding, pillow-top beds, in-room safe, desk

Superior Suite

9.0 out of 10
Wonderful
(67 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Chateau Victoria Hotel and Suites

Along with an indoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a health club, a hot tub and self parking. Housekeeping is available on request.
Chateau Victoria Hotel and Suites offers 176 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with cable channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the breakfast at Chateau Victoria Hotel and Suites. During your stay, you're just a quick walk from Victoria Harbour. You'll find features such as free WiFi in public areas and a free area shuttle, plus 2 bars.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the spaciousness, cleanliness and comfy beds
  • Within a 15-minute walk of Victoria Harbour and Victoria Clipper Ferry Terminal
  • Free local-area shuttle service
  • Dogs welcome for a fee (restrictions apply)
Chateau Victoria Hotel and Suites offers its guests an indoor pool, a health club, and a hot tub. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Chateau Victoria Hotel and Suites. For a fee, parking is available.

This 3.5-star Victoria hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:30 AM.
Chateau Victoria Hotel and Suites has a restaurant serving breakfast, brunch, lunch and dinner.
Clive's Classic Lounge – This cocktail bar serves dinner and light fare. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle
  • Parking on site (CAD 20 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: CAD 3 to 30 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Clive's Classic Lounge
  • Vista 18

Things to do

  • Health club
  • Hot tub
  • Indoor pool

Family friendly

  • Free area shuttle
  • In-room cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 18 floors
  • Banquet hall
  • Built in 1975
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed for Christmas Day:
  • Bar/lounge
  • Dining venue

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 3 to 30 per person
  • Self-parking fee: CAD 20.00 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Chateau Hotel Victoria
Chateau Victoria
Chateau Victoria Hotel
Hotel Chateau Victoria
Victoria Chateau
Victoria Chateau Hotel
Chateau Victoria Hotel Victoria
Chateau Victoria And Suites
Chateau Victoria Hotel and Suites Hotel
Chateau Victoria Hotel and Suites Victoria
Chateau Victoria Hotel and Suites Hotel Victoria

Chateau Victoria Hotel and Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1815 out of 2589 reviews
Rating 8 - Good. 513 out of 2589 reviews
Rating 6 - Okay. 169 out of 2589 reviews
Rating 4 - Poor. 49 out of 2589 reviews
Rating 2 - Terrible. 43 out of 2589 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Susan

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff is wonderful. The room was over furnished with two queen beds very large unit of shelves along the opposite wall.... The closet was tiny and the bathroom cramped
Stayed 2 nights in Dec 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
It was all perfect!
Stayed 1 night in Dec 2025

10/10 Excellent

Rex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No free breakfast, but the restaurant on the 18th floor was very fun!
Stayed 2 nights in Dec 2025

10/10 Excellent

Jeff

Stayed 2 nights in Oct 2025

10/10 Excellent

Julie

Stayed 1 night in Nov 2025

10/10 Excellent

Anne

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Dec 2025

10/10 Excellent

Tamara

Liked: Cleanliness
Stayed 2 nights in Nov 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A combination of everything really… location was amazing, staff were all fantastic, amenities were too notch. Will absolute stay here again!
Stayed 3 nights in Nov 2025

8/10 Good

Morgan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Glenn the shuttle driver was amazing. And knowledgeable about the area
Stayed 3 nights in Nov 2025

10/10 Excellent

Melanie

Stayed 3 nights in Nov 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities
Very comfortable bed. Easy check in. Excellent restaurant on 18th floor
Stayed 1 night in Nov 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly professional staff, very tidy rooms, immaculate lobby
Stayed 2 nights in Nov 2025

8/10 Good

JIHYE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly. Room condition was okay but I found somebody's socks under chair and bathtub was stuck.
Stayed 2 nights in Nov 2025

8/10 Good

Herminia

Travelled with family
Liked: Property conditions & facilities
Hotel is well located. Staff was very polite. Breakfast was not great
Stayed 1 night in Aug 2025

10/10 Excellent

Araceli

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Close to main sites, and a very nice friendly, and helpful staff!! Loved it!!😍
Stayed 2 nights in Nov 2025

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
Room was comfortable, quiet, ready early and large. Would definitely stay again. Front desk staff were amazing. Thank you.
Stayed 1 night in Nov 2025

8/10 Good

Farrel

Stayed 1 night in Nov 2025

10/10 Excellent

Tara

Stayed 1 night in Nov 2025

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff, beautiful lobby!
Stayed 2 nights in Nov 2025

10/10 Excellent

Christina

Stayed 2 nights in Nov 2025

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the ambience, the pool was nice and deep and open late. Unfortunately my son said the he could feel springs in the pull out couch which was thin. He chose to go home and sleep at home the second night.
Stayed 2 nights in Nov 2025

6/10 Okay

raj

Business traveller
Liked: Cleanliness
Room was ok, the AC is loud and noisy . Staff are not ok
Stayed 3 nights in Nov 2025

10/10 Excellent

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, well-appointed room, very clean. Beds were comfortable and we had a lovely view from the 12th floor.
Stayed 2 nights in Nov 2025

10/10 Excellent

Susan, Tugaske

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the bed was comfortable and the soaps and linens were lovely. The staff were friendly and the location was great!
Stayed 4 nights in Nov 2025

10/10 Excellent

Brendan

Stayed 1 night in Nov 2025