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Chateau Victoria Hotel and Suites

Property class: 3.5

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Photo gallery for Chateau Victoria Hotel and Suites

Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Property entrance
Indoor pool
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
740 Burdett Ave, Victoria, BC, V8W1B2
  • Place, Victoria Conference Centre
    ‪1 min walk‬
  • Place, Government Street
    ‪2 min walk‬
  • Place, Royal BC Museum
    ‪4 min walk‬
  • Airport, Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    ‪6 min walk‬

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living room | 40-inch TV with cable channels

Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(16 reviews)
  • Ocean view
  • 71 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Traditional Room

Traditional Room | Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room

9.0 out of 10
Wonderful
(254 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(269 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Superior Suite

Superior Suite | Premium bedding, pillow-top beds, in-room safe, desk

Superior Suite

9.0 out of 10
Wonderful
(70 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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The price is CHF 202
includes taxes & fees
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About this property

Chateau Victoria Hotel and Suites

Along with an indoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a health club, a hot tub and self parking. Housekeeping is available on request.
Chateau Victoria Hotel and Suites offers 176 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with cable channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the breakfast at Chateau Victoria Hotel and Suites. During your stay, you're just a quick walk from Victoria Harbour. You'll find features such as free WiFi in public areas and a free area shuttle, plus 2 bars.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the spaciousness, comfy beds and cleanliness
  • Just a 5-minute walk from Royal BC Museum and 9 minutes on foot from Victoria Harbour
  • Free local-area shuttle service
  • Dogs welcome for a fee (restrictions apply)
Chateau Victoria Hotel and Suites offers its guests an indoor pool, a health club, and a hot tub. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Chateau Victoria Hotel and Suites. For a fee, parking is available.

This 3.5-star Victoria hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:30 AM.
Chateau Victoria Hotel and Suites has a restaurant serving breakfast, brunch, lunch and dinner.
Clive's Classic Lounge – This cocktail bar serves dinner and light fare. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle
  • Parking on site (CAD 20 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: CAD 3 to 30 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Clive's Classic Lounge
  • Vista 18

Things to do

  • Health club
  • Hot tub
  • Indoor pool

Family friendly

  • Free area shuttle
  • In-room cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 18 floors
  • Banquet hall
  • Built in 1975
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed for Christmas Day:
  • Bar/lounge
  • Dining venue

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 3 to 30 per person
  • Self-parking fee: CAD 20.00 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Chateau Hotel Victoria
Chateau Victoria
Chateau Victoria Hotel
Hotel Chateau Victoria
Victoria Chateau
Victoria Chateau Hotel
Chateau Victoria Hotel Victoria
Chateau Victoria And Suites
Chateau Victoria Hotel and Suites Hotel
Chateau Victoria Hotel and Suites Victoria
Chateau Victoria Hotel and Suites Hotel Victoria

Chateau Victoria Hotel and Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1906 out of 2720 reviews
Rating 8 - Good. 538 out of 2720 reviews
Rating 6 - Okay. 181 out of 2720 reviews
Rating 4 - Poor. 49 out of 2720 reviews
Rating 2 - Terrible. 46 out of 2720 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, Close to many of the city amenities. friendly staff.
Stayed 2 nights in Jan 2026

10/10 Excellent

Shari

Stayed 1 night in Jan 2026

10/10 Excellent

Cynthia

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room is clean and spacious. In-room toiletries and amenities are good quality. Great location.
Stayed 1 night in Jan 2026

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes and yes
Stayed 2 nights in Jan 2026

10/10 Excellent

Gordon

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
This was an incredible experience and we will definitely be staying here again. The rooms were clean and well appointed with everything we needed. The restaurant and lounges are amazing and the staff is some of the best people we have met in our travels. Very friendly, accommodating and made our overall experience incredibly pleasurable. Thank you for everything. Sincerely Gordon and Tina
Cool Lego display of the hotel.
Stayed 1 night in Jan 2026

10/10 Excellent

Hailee

Stayed 1 night in Jan 2026

10/10 Excellent

Lindsay

Stayed 2 nights in Dec 2025

10/10 Excellent

Shannon

Clean
Stayed 1 night in Jan 2026

10/10 Excellent

Patricia

Stayed 1 night in Jan 2026

10/10 Excellent

Rick

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Classic hotel with clacey
Stayed 3 nights in Jan 2026

10/10 Excellent

Shauna

Business traveller
Liked: Cleanliness, staff & service, amenities
It was a very beautiful hotel. The pool was really nice too. A must to have a meal the the restaurant on the 18th floor
Stayed 1 night in Jan 2026

8/10 Good

Bert

Stayed 3 nights in Jan 2026

10/10 Excellent

Tony

Stayed 1 night in Dec 2025

10/10 Excellent

Neda

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
My friend and I enjoyed the Christmas holiday there. The staff was very helpful and friendly.
Stayed 6 nights in Dec 2025

8/10 Good

Derek

Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Dec 2025

10/10 Excellent

Gemma

Travelled with group
Liked: Cleanliness, staff & service, amenities
The location and the staff were fabulous. David, the valet, stood out, taking the time to remember us and asking how our planned days events went. The hot tub and pool were lovely and at a nice temperature The rooms were clean and very comfortable.
Stayed 2 nights in Jan 2026

10/10 Excellent

Johan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
the personel was very friendly and helpfull the room was exceptionally clean, and thank you to the friendly guys that alwas parked my car. The pool was wow awsome clean. I would certainly come visit again, the only problem is the hidden fees. When we booked in, we were shocked to see that it was not included in the price that was mailed to me, and the pillows is to hard, but otherwise everything wassuperbb and thank you, guys, for making us feel at home.
Stayed 2 nights in Jan 2026

10/10 Excellent

Darcy

Business traveller
Liked: Cleanliness, property conditions & facilities
Rooms were clean. Staff were great!
Stayed 1 night in Jan 2026

6/10 Okay

Lesley

Stayed 3 nights in Jan 2026

8/10 Good

Diana, Parksville

Liked: Cleanliness, staff & service, property conditions & facilities
Unfortunately we weren’t able to dine in the rooftop restaurant which we were looking forward to. The food and service was good in the lounge though.
Stayed 1 night in Jan 2026

6/10 Okay

Dallas

Liked: Cleanliness
Had a nice stay. Staff was great
Stayed 2 nights in Jan 2026

8/10 Good

Lei

Stayed 1 night in Jan 2026

10/10 Excellent

Palak

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2026

10/10 Excellent

Michael

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes to both questions
Stayed 2 nights in Jan 2026

10/10 Excellent

Sopari

Stayed 2 nights in Jan 2026