Fairmont Empress

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Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Air-conditioning

Explore the area

721 Government St, Victoria, BC, V8W1W5

Place, Government Street
‪1 min walk‬
Place, Royal BC Museum
‪3 min walk‬
Place, British Columbia Parliament Building
‪3 min walk‬
Airport, Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
‪4 min walk‬

Room options

Premium bedding, down duvets, pillow-top beds, minibar

Fairmont City View 2 Double

Excellent

City view
22 sq m
1 bedroom
Sleeps 3
2 Double Beds

Deluxe City View 2 Queen

Excellent

City view
31 sq m
1 bedroom
Sleeps 4
2 Queen Beds

Fairmont Gold Harbour View 1 King

Exceptional

Harbour view
30 sq m
1 bedroom
Sleeps 2
1 King Bed

Fairmont City View 1 Queen

Wonderful

City view
26 sq m
1 bedroom
Sleeps 2
1 Queen Bed

Deluxe City View 1 King

Wonderful

City view
36 sq m
1 bedroom
Sleeps 3
1 King Bed

Fairmont Gold City View 1 King

Exceptional

City view
28 sq m
1 bedroom
Sleeps 2
1 King Bed

Junior Suite City View 1 King

Exceptional

City view
42 sq m
1 bedroom
Sleeps 3
1 King Bed

Fairmont City View 1 King

Wonderful

City view
26 sq m
1 bedroom
Sleeps 2
1 King Bed

Deluxe City View 1 Queen

Wonderful

City view
36 sq m
Sleeps 3
1 Queen Bed

32-inch flat-screen TV with cable channels, TV, pay films

Executive Suite City View 1 King

Exceptional

City view
44 sq m
1 bedroom
Sleeps 4
1 King Bed

Fairmont Gold Deluxe City View 1 King

Exceptional

City view
35 sq m
1 bedroom
Sleeps 2
1 King Bed

Fairmont Gold Deluxe City View 2 Queen

Exceptional

City view
35 sq m
1 bedroom
Sleeps 4
2 Queen Beds

Fairmont Gold One Bedroom Suite City View 1 King

Exceptional

49 sq m
1 bedroom
Sleeps 4
1 King Bed

Fairmont Gold Deluxe Harbour View 1 King

Exceptional

Harbour view
30 sq m
1 bedroom
Sleeps 3
1 King Bed

Fairmont Harbour View 1 Queen

Wonderful

Harbour view
26 sq m
1 bedroom
Sleeps 2
1 Queen Bed

Deluxe Harbour View 1 King

Exceptional

Harbour view
36 sq m
1 bedroom
Sleeps 2
1 King Bed

Fairmont Gold City View 1 Queen

Exceptional

City view
28 sq m
1 bedroom
Sleeps 2
1 Queen Bed

Fairmont Gold Harbour View Executive Suite 1 King

Harbour view
39 sq m
1 bedroom
Sleeps 3
1 King Bed

Signature Harbour View 1 King

Exceptional

Harbour view
32 sq m
1 bedroom
Sleeps 3
1 King Bed

Deluxe Harbour View 2 Queen

Very good

Harbour view
35 sq m
1 bedroom
Sleeps 4
2 Queen Beds

Similar properties

Pool
Hot tub
Pet-friendly
Kids’ pool

includes taxes & fees

15 Jun - 16 Jun

About this property

Fairmont Empress

2 restaurants, a full-service spa and an indoor pool are available at this hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a sauna are on-site. Housekeeping is available on request.

Fairmont Empress offers 431 air-conditioned accommodations with minibars and a safe. Pillowtop beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children aged under 16 years old are not allowed in the swimming pool, health club, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 11 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

The sightseeing around Fairmont Empress gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Victoria Harbour. Enjoy features like free WiFi in public areas, plus 2 restaurants and a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.

Free Wi-Fi in some public areas
Enjoy American cuisine with ocean views at Q at the Empress, one of the property's 2 restaurants
Full breakfast served daily for a fee
WiFi for a fee
Valet parking and self-parking available for a fee
Take a swim in the indoor pool or soak in the hot tub
Indulge with Swedish massages, hydrotherapy or body scrubs at the spa
Services include dry cleaning/laundry, a concierge and tour or ticket assistance
On-site recreation includes a gym, a steam room and a sauna
Guests really like the accommodation for the comfy beds and cleanliness
Steps from Maritime Museum of British Columbia and 4 minutes on foot from British Columbia Parliament Building
Cruise terminal and ferry terminal shuttle service available for a fee
Pets welcome free of charge (restrictions apply)
Pet-friendly amenities are available, including food and water bowls

Fairmont Empress offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 22600 square feet (2100 square metres) and includes a conference centre. A children's pool, a hot tub, and a sauna are also featured at the luxury Fairmont Empress. You'll have access to the indoor pool at a partner property. Parking is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Victoria hotel.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 11:00 AM.

Q at the Empress – Overlooking the ocean and garden, this restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.

Lobby Lounge – Overlooking the ocean and garden, this restaurant specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Q Bar – Overlooking the ocean and garden, this bar specialises in American cuisine and serves lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Property amenities

Internet

Available in all rooms: WiFi (CAD 14.95 per night)
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Cruise terminal shuttle (surcharge)
Ferry terminal shuttle (surcharge)
Limo/town car service
Parking on site (CAD 39 per day; includes in/out privileges)
Valet parking on site (CAD 53 per day; includes in/out privileges)
Limited on-site valet and self parking

Food and drink

Daily full breakfast available 6:30 AM to 11:00 AM for a fee: CAD 20 to 40 for adults and CAD 10 to 20 for children
2 restaurants
A bar/lounge
Coffee and tea in common areas

Restaurants on site

Lobby Lounge
Q at the Empress
Q Bar

Things to do

Art gallery
Bicycle rentals
Children's pool
Designer stores
Full-service spa
Health club
Hot tub
Indoor pool
Indoor pool (guest access)
Sauna
Shopping centre
Steam room

Family friendly

Children's pool
Indoor pool
Laundry facilities

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

24-hour business centre
Conference centre (22,600 square foot of space)
Meeting rooms

Outdoors

Garden
On the waterfront
Picnic area
Pool loungers
Terrace
Vegetable garden

Full-service spa

11 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Hot/mineral springs
Hydrotherapy
Manicures/pedicures
Prenatal massages
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages

Accessibility

No lift

100% renewable energy
8 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 1908
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Edwardian architecture
Humane treatment of captive wild animals
Local artist showcase
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Down comforter
Hypo-allergenic bedding
Pillowtop mattress
Premium bedding

Bathroom

Bathtub or shower
Designer toiletries
Dressing gowns
Hair dryer
Private bathroom
Slippers
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

32-inch flat-screen TV with cable channels
Pay films

Food and drink

Coffee/tea maker
Electric kettle
Minibar

Air conditioning
Cleaning products are eco-friendly
Desk
Desk chair
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free daily newspapers
Iron/ironing board
Laptop workspace
LED lighting
Phone
Portable fan
Recycling
Safe
Water-efficient showers
Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Express check-in available

Minimum check-in age - 19

Check-out

Check-out before 11 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are welcome and stay free
Maximum 2 pets
Food and water bowls are available
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately CAD 20 to 40 for adults and CAD 10 to 20 for children
Fee for in-room wireless Internet: CAD 14.95 per night (rates may vary)
Self-parking fee: CAD 39.00 per day (in/out privileges)
Valet parking fee: CAD 53.00 per day (in/out privileges)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

This property uses some solar energy; some water is reused through a grey water recycling system

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

The photos are representative of rooms offered and may differ from the actual room received.

We should mention

Pool access available from 5:00 AM to 11:00 PM
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Empress Fairmont

Fairmont Empress

Fairmont Empress Hotel

Fairmont Empress Hotel Victoria

Fairmont Empress Victoria

Empress Hotel Victoria

Fairmont Hotel Empress

Fairmont Hotel Victoria

Fairmont Victoria

The Fairmont Empress Hotel Victoria

Victoria Fairmont

The Fairmont Empress

Fairmont Empress Hotel

Fairmont Empress Victoria

Fairmont Empress Hotel Victoria

Fairmont Empress Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

10/10 Excellent

Terry, Niagara Falls

Travelled with partner

21 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

We had a good stay at The Empress! Everything was perfect! We felt well looked after!

Stayed 1 night in Feb 2026

10/10 Excellent

Keegan

Travelled with family

21 Feb 2026

Liked: Cleanliness, staff & service, amenities

Great Stay- Staff and service is amazing, room was great and the Gold floor is always fantastic

Stayed 3 nights in Feb 2026

10/10 Excellent

Christopher

19 Feb 2026

Stayed 2 nights in Feb 2026

10/10 Excellent

Darcy

Travelled with family

19 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Everything was excellent, the staff was extremely accommodating and was very helpful from the Valet to the servers in the restaurant.

Stayed 5 nights in Feb 2026

10/10 Excellent

Duane

19 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Really cool hotel With lots of history!!!

Stayed 1 night in Jan 2026

10/10 Excellent

Heather

19 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Such an elegant old building with helpful and friendly staff

Stayed 2 nights in Feb 2026

10/10 Excellent

Demetris

Travelled with partner

18 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

The spa and friendly service

Stayed 2 nights in Feb 2026

10/10 Excellent

Aliyah

18 Feb 2026

Stayed 1 night in Feb 2026

10/10 Excellent

Shirley

18 Feb 2026

Liked: Cleanliness, staff & service, amenities

Large, clean room, great amenities, and wonderful staff.

Stayed 2 nights in Feb 2026

6/10 Okay

Julie, New Westminster

18 Feb 2026

Liked: Cleanliness, property conditions & facilities

Parking signage was not clear, so we had to walk a distance to the front desk. I am disabl d so it was not easy. We didn’t know that the Bengal Room had to be rebooked, so we didn’t eat there. The room had a view of several me roofs, not the city.

Stayed 2 nights in Feb 2026

10/10 Excellent

Rita

Travelled with family

18 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Very clean

Stayed 4 nights in Feb 2026

8/10 Good

Qi

Travelled with family

18 Feb 2026

Liked: Cleanliness

Rest staff is great

Stayed 1 night in Feb 2026

10/10 Excellent

Paul

Travelled with partner

18 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Extremely polite and efficient staff. From the door man to the cleaning staff were all on the same page that treated guests with respect. Rooms a nice mix of old-school charm and new renovations. Location is in the heart of Victoria close to everything. Ten out of 10

Stayed 3 nights in Feb 2026

8/10 Good

Jess

17 Feb 2026

Skip

Stayed 3 nights in Feb 2026

10/10 Excellent

Diana

17 Feb 2026

Stayed 2 nights in Feb 2026

10/10 Excellent

Kyle

17 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Amazing room and great location!

Stayed 1 night in Feb 2026

10/10 Excellent

Gerald, Calgary

Travelled with partner

17 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Beautiful property with very friendly and considerate staff.

Stayed 4 nights in Feb 2026

10/10 Excellent

Kyle

Travelled with partner

17 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Best stay we have ever had. Staff were exceptional and all of our needs were met. I’d like to recognize Jennifer, who was the concierge when we checked in, for making our experience memorable.

Stayed 4 nights in Feb 2026

8/10 Good

Bryan

Travelled with partner

17 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Room was goo, staff helpful, great location

Stayed 3 nights in Feb 2026

10/10 Excellent

Dennis G

Travelled with partner

16 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Wanted to treat my wife to a wonderful Valentine's Day, so Booked a very expensive king bed room at the Empress. It turned out to be a Gold Room, so we had access to the Gold Longe and Terrace. Service in the Gold Longe was wonderful. Best experience we have ever had. Was worth the extra expense. The staff was wonderful and very helpful.

Stayed 2 nights in Feb 2026

10/10 Excellent

Kyle

Travelled with family

16 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Exceptional Canadian hospitality and delicious finger licking good food!

Stayed 3 nights in Oct 2025

10/10 Excellent

Heather

16 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

My room was lovely! Rather large, an excellent bathtub & all & all very comfortable! The staff at check in & check out were great, everyone I encountered in a hallway passing were very friendly!

Stayed 3 nights in Feb 2026

6/10 Okay

Salena

Travelled with partner

16 Feb 2026

Disliked: Cleanliness

The toilet in the bathroom was not cleaned, and while my girlfriend and i were enjoying the privacy in our room, someone opened our door and tried to walk in. we felt violated.

Stayed 2 nights in Feb 2026

8/10 Good

gary

16 Feb 2026

Stayed 2 nights in Feb 2026

10/10 Excellent

Martha

Travelled with group

16 Feb 2026

Liked: Cleanliness, staff & service, amenities

Everything about the Empress is spectacular! Room, service, location, could not be improved upon.

Stayed 1 night in Feb 2026

Fairmont Empress

Choose dates to view prices

Photo gallery for Fairmont Empress

Reviews

Popular amenities

Explore the area

Room options

View all photos for Fairmont City View 2 Double

Fairmont City View 2 Double

View all photos for Deluxe City View 2 Queen

Deluxe City View 2 Queen

View all photos for Fairmont Gold Harbour View 1 King

Fairmont Gold Harbour View 1 King

View all photos for Fairmont City View 1 Queen

Fairmont City View 1 Queen

View all photos for Deluxe City View 1 King

Deluxe City View 1 King

View all photos for Fairmont Gold City View 1 King

Fairmont Gold City View 1 King

View all photos for Junior Suite City View 1 King

Junior Suite City View 1 King

View all photos for Fairmont City View 1 King

Fairmont City View 1 King

View all photos for Deluxe City View 1 Queen

Deluxe City View 1 Queen

View all photos for Executive Suite City View 1 King

Executive Suite City View 1 King

View all photos for Fairmont Gold Deluxe City View 1 King

Fairmont Gold Deluxe City View 1 King

View all photos for Fairmont Gold Deluxe City View 2 Queen

Fairmont Gold Deluxe City View 2 Queen

View all photos for Fairmont Gold One Bedroom Suite City View 1 King

Fairmont Gold One Bedroom Suite City View 1 King

View all photos for Fairmont Gold Deluxe Harbour View 1 King

Fairmont Gold Deluxe Harbour View 1 King

View all photos for Fairmont Harbour View 1 Queen

Fairmont Harbour View 1 Queen

View all photos for Deluxe Harbour View 1 King

Deluxe Harbour View 1 King

View all photos for Fairmont Gold City View 1 Queen

Fairmont Gold City View 1 Queen

View all photos for Fairmont Gold Harbour View Executive Suite 1 King

Fairmont Gold Harbour View Executive Suite 1 King

View all photos for Signature Harbour View 1 King

Signature Harbour View 1 King

View all photos for Deluxe Harbour View 2 Queen

Deluxe Harbour View 2 Queen

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Hotel Grand Pacific

About this property

Fairmont Empress

Awards and affiliations

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types at the property