James Bay Inn Hotel & Suites

3.0 star property

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Photo gallery for James Bay Inn Hotel & Suites

Exterior detail
Bar (on property)
Exterior detail
Point of interest
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Business services
  • Bar

Explore the area

View in a map
270 Government Street, Victoria, BC, V8V 2L2
  • Place, Government Street
    ‪1 min walk‬
  • Place, British Columbia Parliament Building
    ‪7 min walk‬
  • Place, Royal BC Museum
    ‪7 min walk‬
  • Airport, Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    ‪13 min walk‬

Room options

Standard Room, 1 Double Bed

  • Sleeps 2
  • Free Wi-Fi

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(122 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Traditional Room, 2 Queen Beds

9.0 out of 10
Wonderful
(64 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Traditional Room, 1 King Bed

  • Sleeps 2
  • Free Wi-Fi

Traditional Room, 2 Queen Beds

  • Sleeps 4
  • Free Wi-Fi

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(11 reviews)
  • 49 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Traditional Room, 1 King Bed

8.8 out of 10
Excellent
(41 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Classic Room, 1 Queen Bed

9.2 out of 10
Wonderful
(41 reviews)
  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Cottage, 2 Bedrooms

9.8 out of 10
Exceptional
(9 reviews)
  • 121 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Classic Room, 1 King Bed

9.6 out of 10
Exceptional
(43 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Studio, 1 Queen Bed, Terrace

9.4 out of 10
Exceptional
(13 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Suite, 1 Bedroom, Garden Area

9.6 out of 10
Exceptional
(11 reviews)
  • Garden view
  • 56 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Premium House, 2 Bedrooms, Kitchen, Garden Area

  • 102 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(59 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Studio, 1 Queen Bed

9.4 out of 10
Exceptional
(14 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

About this property

James Bay Inn Hotel & Suites

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area and concierge services.
James Bay Inn Hotel & Suites offers 40 accommodations with free newspapers and free toiletries. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the comfortable beds at James Bay Inn Hotel & Suites. During your stay, you're just a quick walk from Government Street. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes mini golf and hiking/biking trails
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Steps from Emily Carr House and 3 minutes on foot from Beacon Hill Park
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly James Bay Inn Hotel & Suites. Free self parking is available. You'll have access to the health club at a partner property.

This Edwardian Victoria hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 11:30 AM.
JBI Cafe – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: CAD 10 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • JBI Cafe

Things to do

  • Billiards/pool table
  • Ecotours
  • Hiking/biking trails
  • Mini golf

Family friendly

  • Mini golf
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift

More

  • 3 buildings
  • 3 floors
  • Built in 1911
  • Edwardian architecture
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 10.00 to 30 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

James Bay Inn Hotel
The James Bay Hotel
James Bay Hotel
James Bay & Suites Victoria
James Bay Inn Hotel & Suites Hotel
James Bay Inn Hotel & Suites Victoria
James Bay Inn Hotel & Suites Hotel Victoria

James Bay Inn Hotel & Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1374 out of 1848 reviews
Rating 8 - Good. 391 out of 1848 reviews
Rating 6 - Okay. 52 out of 1848 reviews
Rating 4 - Poor. 14 out of 1848 reviews
Rating 2 - Terrible. 17 out of 1848 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the James Bay Inn is perfectly located within walking distance of downtown Victoria.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, fantastic location, clean room!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
The food here is excellent.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Donna

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff. Perfect location very walkable.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay It’s convenient to downtown. Have a nice cozy atmosphere a nice pub and restaurant and staff are friendly.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Comfy bed, very clean, lively pub, decent breakfast
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Brent

Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay everything was perfect
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

timothy

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff friendly, food in pub and restaurant fresh, fast, and tasted great. Great location to downtown and great walks along the waterfront.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

TJ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, helpful, and prompt.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

M

Liked: Cleanliness, amenities, property conditions & facilities
Always have the best experience, great staff and service!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here lots of times, lots of character and great staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Josh

Liked: Cleanliness, amenities, property conditions & facilities
One of my fave places to stay in Victoria. Great customer service, reasonable rates, walkable to the downtown harbor and great restaurant on site. Have stayed here 5+ times in the last few years.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Lena

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, beautiful building, wonderful inhouse restaurant.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Eva

Liked: Cleanliness, amenities, property conditions & facilities
Good value. Pub was excellent for dinner.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

JEFFREY

Friendly staff, comfortable, historic feel, excellent location. Highly recommend!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

John Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
I very much enjoyed my stay at the james bay inn staff was friendly courteous and very personable. Location was excellent with museum, harbour, beacon hill park all within walking distance. The food here was good as well and a very cozy little pub. I would stay here again
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay will be back
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Annette

Liked: Cleanliness, amenities, property conditions & facilities
The King sized bed was So comfortable- Room Clean and staff was fantastic.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, comfortable room, good location.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Anne

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very courteous
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful suite upstairs which we enjoyed for 5 days. Location to downtown is amazing, and the restaurant and pub on site serve incredible food. Highly recommend this Hotel!!!
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

penny

All was great Super friendly staff Clean Quiet
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Susie

Liked: Cleanliness, amenities, property conditions & facilities
Great place. Great greeting, service, etc Heddy is awesome
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jake

Liked: Cleanliness, amenities, property conditions & facilities
A Very Special & Unique Place. 10/10 suggest staying
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff. Lovely old fashioned atmosphere but very clean as well. Free coffee in lobby in the morning is a nice treat.
Stayed 1 night in Jan 2026