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The Vic, an Ascend Collection Hotel

4.0 star property

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Photo gallery for The Vic, an Ascend Collection Hotel

Lobby
Exterior
Breakfast area
Outdoor pool, open 9 AM to 9:00 PM, pool umbrellas, pool loungers
Standard Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, individually decorated

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • 24/7 front desk
  • Gym
  • Air conditioning

Explore the area

View in a map
123 Gorge Road East, Victoria, BC, V9A 1L1
  • Save-On-Foods Memorial Centre
    ‪4 min drive‬
  • Victoria Harbour
    ‪6 min drive‬
  • Victoria Clipper Ferry Terminal
    ‪7 min drive‬
  • Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, individually decorated

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(21 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Efficiency)

1 bedroom, premium bedding, individually decorated

Deluxe Room, 1 King Bed, Non Smoking (Efficiency)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Queen Bed, Non Smoking

1 bedroom, premium bedding, individually decorated

Deluxe Suite, 1 Queen Bed, Non Smoking

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, individually decorated

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(93 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, individually decorated

Suite, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

1 bedroom, premium bedding, individually decorated

Suite, 1 King Bed, Non Smoking (Upgrade)

7.6 out of 10
Good
(5 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

The Vic, an Ascend Collection Hotel

Hotel with free parking, near Save-On-Foods Memorial Centre
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference centre and a coffee shop/cafe are on-site.
The Vic, an Ascend Collection Hotel offers 94 accommodations with a hairdryer and free toiletries. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 43-inch LCD televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the pool at The Vic, an Ascend Collection Hotel. During your stay, you'll be within walking distance of Government Street. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a business centre, a meeting room and a conference centre
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Just a 5-minute drive from Save-On-Foods Memorial Centre and 6 minutes from Victoria Harbour
  • Cats and dogs welcome for a fee (restrictions apply)
The Vic, an Ascend Collection Hotel offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and a meeting room are available. Event space at this hotel measures 1400 square feet (130 square metres) and includes a conference centre. The business-friendly The Vic, an Ascend Collection Hotel also features multilingual staff, camper van/bus/lorry parking, and pool umbrellas. Free self parking is available.

This Victoria hotel is smoke free.

Flody's Diner – On-site diner.
Hecklers Bar and Grill – This bar specialises in American cuisine and only serves dinner. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Flody's Diner
  • Hecklers Bar and Grill

Things to do

  • 24-hour gym
  • Bicycle storage
  • Outdoor pool

Family friendly

  • In-room microwave
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference centre (1,400 square foot of space)
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift
  • Well-lit path to entrance

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 19

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 37534

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9 AM to 9:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

The Vic, an Ascend Collection Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 918 out of 1501 reviews
Rating 8 - Good. 374 out of 1501 reviews
Rating 6 - Okay. 128 out of 1501 reviews
Rating 4 - Poor. 44 out of 1501 reviews
Rating 2 - Terrible. 37 out of 1501 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sukaina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had a great experience! Room were so clean, beds were very comfortable. Raffael and the other staff were very pleasant, courteous and helpful. Would definitely stay again.
Stayed 2 nights in May 2025

6/10 Okay

Mary-Kathleen

Travelled with family
Liked: Amenities
The property amenities were great, especially for folks with kids. Love that they have a "popcorn happy hour". There is a restaurant and pub onsite which is convenient. Areas of opportunity would be to dim the lighting that is throughout the lobby area, it is beyond bright (and I don't have sensitivities). The front desk person was very nice when we arrived, however (not her fault) it took a long time to check in as she was the only person there for desk duties, she was juggling people's questions, checking in 3 different groups of arrivals and answering the phone. We had arrived later in the evening and were already exhausted, having to stand there to wait for that long to check in was a bit frustrating, and franking doesn't seem fair to that employee. I had booked the hotel as it said it was relatively close to the hospital (Royal Jubilee) It was not that close and was min $20 cab ride each time I travelled to the hospital. I also saw a lot of people saying the booked as it said breakfast was included (which it was not) which understandably left some guests feeling frustrated.
Stayed 2 nights in May 2025

10/10 Excellent

faranak

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay in the vic hotel also employee have very nice an cool behavior
Stayed 2 nights in May 2025

8/10 Good

mehdi

Travelled with family
Liked: Cleanliness
0
Stayed 2 nights in May 2025

10/10 Excellent

Andrea

Stayed 2 nights in May 2025

10/10 Excellent

Lourdes

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best 👌
Stayed 1 night in May 2025

6/10 Okay

Jasbir

Disliked: Cleanliness, amenities, property conditions & facilities
Not clean and carpet smells in hallways. Baseboards clearly show dirt sitting for too long, hangout area is okay but dog hairs all over. Too many homeless at night in parking and liquor / bar attracts more drunks. If you use underground parking it smells like dead fish and urine.
Stayed 1 night in May 2025

4/10 Poor

Megan

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The room and service were good—overall decent for a 3-star hotel. However, I was extremely disappointed with the cleanliness. The room, particularly the bathroom, was quite dirty. There was visible mold on a piece of wall art, which was concerning. While the common areas had a cool and unique vibe, they also lacked proper cleaning and didn’t feel sanitary. The most unpleasant part was the strong smell of marijuana throughout my room and the hallway. I was traveling with my 3.5-year-old child, and the conditions made me uncomfortable enough that I didn’t even want him to use the shower. With better attention to cleanliness and air quality, this could have been a decent stay.
Stayed 1 night in May 2025

8/10 Good

Cassandra Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Vic is a beautifully renovated gem. We thoroughly enjoyed our stay and will stay here again the next time we visit Victoria. The service was friendly, welcoming, and excellent. We were able to get access to our room early after our flight into Victoria, which made our day much easier. The room was the same quality as chain hotels and we enjoyed all of the same amenities. The temperature of the room was easy to control and it was very quiet on the property, so we slept well during our stay. There is plenty to see and do within walking distance of the Vic, as well as a delicious onsite restaurant. The cab ride to downtown is very affordable. Thank you for everything and hope to be back soon!
Stayed 2 nights in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Taylor

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One Night Stay

Quick stay overnight. Great location and hotel is done up really well. Beds were comfortable and it’s convenient having the pub restaurant below. Food is great!
Stayed 1 night in May 2025

10/10 Excellent

John

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
It’s has a very quiet walkable area around the hotel and it is very pet friendly
Stayed 1 night in May 2025

8/10 Good

Kyle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
convenient location and parking
Stayed 1 night in May 2025

8/10 Good

York

Liked: Cleanliness
Nice location. Clean room. Great shower. Free parking and free popcorn in entertianment room.
Stayed 2 nights in May 2025

8/10 Good

Samantha

Stayed 1 night in May 2025

8/10 Good

Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities
Limited parking on Wednesday evenings. Small parking spaces in front of hotel. Not a lot of food options in evenings. Pool wasn’t open for the season yet. Great lounge with free popcorn and huge screen for the hockey games.
Stayed 1 night in May 2025

4/10 Poor

Xing

Travelled with family
Little disappointed there is no kettle in the room
Stayed 1 night in May 2025

10/10 Excellent

Mariela

Liked: Cleanliness, staff & service, property conditions & facilities
The best services at all.
Stayed 3 nights in May 2025

10/10 Excellent

Harinderpal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 1 night in May 2025

10/10 Excellent

LOURDES

Liked: Cleanliness, staff & service, property conditions & facilities
The best Hotel excellent
Stayed 1 night in May 2025

6/10 Okay

Tina

Travelled with partner
Liked: Cleanliness, amenities
This hotel was just ok, it’s rated as a 4 star and I’ve been to 4 star hotels and I would say this is not. It’s old and even though it’s renovated the reno feels more like a cover up than anything else. Our room had a mildew smell even though it was clean which for me screams the reno’s were not done well.
Stayed 1 night in Apr 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although looking slightly dodge from outside the hotel was beautiful inside. Loved the extra touches - chocolates in room, popcorn daily !, free bikes to use which were great for getting into town. Ingrid and Fatima were extremely helpful and an asset to the business
Stayed 3 nights in May 2025

4/10 Poor

Ibrahim

Travelled with family and small children
Disliked: Cleanliness, amenities
Not a great option for a hotel in terms of cleanliness, specifically beddings - they clearly are not changed between stays. Took pictures and front desk said they’ll bring it to the attention of the cleaning staff for the future.
Stayed 1 night in May 2025

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025