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Ambassador Hotel

5.0 star property

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Photo gallery for Ambassador Hotel

Front of property
Restaurant
Business Room | Bathroom | Combined shower/bathtub, free toiletries, hair dryer, bathrobes
Double Room | Minibar, in-room safe, individually decorated, individually furnished
Interior entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
Kaerntner Strasse 22, Vienna, Vienna, 1010
  • Place, Hofburg Imperial Palace
    ‪3 min walk‬
  • Place, St. Stephen's Cathedral
    ‪5 min walk‬
  • Place, Vienna State Opera
    ‪5 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪19 min drive‬

Room options

View all photos for Double Room

Double Room | Minibar, in-room safe, individually decorated, individually furnished

Double Room

9.4 out of 10
Exceptional
(39 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Business Room

Business Room | Minibar, in-room safe, individually decorated, individually furnished

Business Room

9.8 out of 10
Exceptional
(6 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

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About this property

Ambassador Hotel

This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, concierge services and dry cleaning.
Ambassador Hotel offers 85 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. LCD televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries. This Vienna hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Ambassador Hotel. During your stay, you're just a quick walk from Vienna State Opera. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Steps from Imperial Crypt in Vienna and 4 minutes on foot from Albertina
  • Airport pick-up and local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include 3 meeting rooms and limo/town car service.

WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Ambassador Hotel. A shuttle from the airport to the hotel (available on request) and an area shuttle are available for a fee. For a fee, parking is available.

This 5-star Vienna hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.
Ambassador Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Airport pick-up shuttle (surcharge) from 6:00 AM to midnight on request
  • Area shuttle (surcharge)
  • Limo/town car service
  • Covered parking on site (EUR 35 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: EUR 30 for adults and EUR 30 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 3 meeting rooms

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1898
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per night
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per night.
  • Cots (infant beds) are available for EUR 25.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 30 for adults and from EUR 30 for children
  • Airport shuttle fee: EUR 75 per vehicle (maximum occupancy 3)
  • Covered self-parking fee: EUR 35 per day
  • Pet fee: EUR 50 per pet, per night
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 25.0 per night
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Ambassador Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Ambassador Hotel Vienna
Ambassador Vienna
Ambassador Hotel Hotel
Ambassador Hotel Vienna
Ambassador Hotel Hotel Vienna

Ambassador Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 536 out of 1000 reviews
Rating 8 - Good. 330 out of 1000 reviews
Rating 6 - Okay. 93 out of 1000 reviews
Rating 4 - Poor. 21 out of 1000 reviews
Rating 2 - Terrible. 20 out of 1000 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Sergej

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 8 nights in Nov 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel located within walking distance to all the sites and great restaurants. Would highly recommend!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities
Lovely hotel, brilliant location.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

M

Liked: Cleanliness, staff & service, property conditions & facilities
staff very helpful
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Anna Maria

Liked: Cleanliness, property conditions & facilities
Overall great experience, clean room, amazing staff, we will go back again.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar was great . One of the best hotels I have ever stayed in.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Amy

Staff was very nice.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
Clean room , lovely bar area, reception staff were all super friendly. Perfect location.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

senet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

lana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the location is amazing right next to shopping and dining, the rooms were surprisingly big with very nice style and big bathroom and very clean, definitely recommend this hotel
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Nicholas Hugh

Liked: Cleanliness, amenities, property conditions & facilities
Everything perfect! Will come again!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

dia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property to stay at
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Ron

Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff
Stayed 2 nights in May 2025
Verified

8/10 Good

Betty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location and the breakfast is excellent
Stayed 5 nights in Aug 2024
Verified

6/10 Okay

Christine

Good location
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel...outstanding location
Stayed 5 nights in Oct 2024
Verified

10/10 Excellent

yanisley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room an excellent customer service
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

María Elena

Liked: Cleanliness, staff & service
Great hotel
Stayed 3 nights in May 2023
Verified

10/10 Excellent

khalid

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and staff
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Lovely hotel, in a great location and the staff were very friendly
Stayed 1 night in Jun 2024
Verified

8/10 Good

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A charming hotel in an Excellent location in the core of Vienna. Easy walkable access to many historical locations, shopping, restaurants, grocery store. Front desk staff were very helpful and pleasant. Definitely recommend!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Dong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, historic building
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Szymon

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in the heart of Vienna.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Piotr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are very happy with the staying . Very clean and the staff very friendly . Great location . Breakfast delicious . I can recommend this hotel to anyone !
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

sergei

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with great and helpful staff.
Stayed 1 night in Jan 2024