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Hotel Josefshof am Rathaus

Property class: 4
VIP Access

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Photo gallery for Hotel Josefshof am Rathaus

Exterior
Daily buffet breakfast (EUR 29 per person)
Courtyard
Junior Suite | Premium bedding, pillow-top beds, in-room safe, individually decorated
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Josefsgasse 4-8, Vienna, Vienna, 1080
  • Place, Vienna Christmas Market
    ‪5 min walk‬
  • Place, Rathausplatz
    ‪5 min walk‬
  • Place, University of Vienna
    ‪6 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room (Wiener Klassik)

Standard Room (Wiener Klassik) | Living area | 55-inch LED TV with premium TV channels, TV

Standard Room (Wiener Klassik)

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room (Wiener Elégance)

Superior Room (Wiener Elégance) | Premium bedding, pillow-top beds, in-room safe, individually decorated

Superior Room (Wiener Elégance)

8.8 out of 10
Excellent
(48 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room (Wiener Elégance)

Deluxe Room (Wiener Elégance) | Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room (Wiener Elégance)

9.4 out of 10
Exceptional
(18 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 1 Double Bed

View all photos for Superior Room (Moderner Jugendstil)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Superior Room (Moderner Jugendstil)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room (Moderner Jugendstil)

Deluxe Room (Moderner Jugendstil) | Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room (Moderner Jugendstil)

9.0 out of 10
Wonderful
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, pillow-top beds, in-room safe, individually decorated

Junior Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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Front of property
Der Wilhelmshof
Leopoldstadt
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
4.7 out of 5, Exceptional, 1,003 reviews
The price is CHF 128
includes taxes & fees
17 May - 18 May
Der Wilhelmshof

About this property

Hotel Josefshof am Rathaus

This smoke-free hotel features a bar/lounge, a snack bar/deli and self parking. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services and dry cleaning.
Hotel Josefshof am Rathaus offers 164 accommodations with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a daily basis.

The sightseeing around Hotel Josefshof am Rathaus gets high marks from our customers. During your stay, you're just a quick walk from Vienna Christmas Market. You'll find features such as free WiFi in public areas, plus a bar and breakfast (surcharge). This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Within a 10-minute walk of Vienna Christmas Market and University of Vienna
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hotel Josefshof am Rathaus. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Vienna hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to noon.
On-site venue – bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 35 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to noon for a fee: EUR 29 per person
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Piano

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Front entrance ramp
  • Height-adjustable showerhead
  • Lift (90 centimetre wide door)
  • Magnifying mirror
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (99 centimetre high)
  • Wheelchairs on site

More

  • 3 buildings
  • 6 floors
  • Built in 1903
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 59

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per day
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 29 per person
  • Airport shuttle fee: EUR 70 per vehicle (one-way, maximum occupancy 4)
  • Self-parking fee: EUR 35 per day (in/out privileges)
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 59 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Josefshof
Hotel Josefshof am Rathaus Vienna
Josefshof Wien
Josefshof am Rathaus Vienna
Josefshof am Rathaus
Mercure Josefshof Wien Hotel Vienna
Mercure Hotel Josefshof Wien
Mercure Josefshof Wien Am Rathaus
Josefshof Am Rathaus Vienna
Hotel Josefshof am Rathaus Hotel
Hotel Josefshof am Rathaus Vienna
Hotel Josefshof am Rathaus Hotel Vienna

Hotel Josefshof am Rathaus Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 677 out of 1001 reviews
Rating 8 - Good. 242 out of 1001 reviews
Rating 6 - Okay. 58 out of 1001 reviews
Rating 4 - Poor. 18 out of 1001 reviews
Rating 2 - Terrible. 6 out of 1001 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Olena

Business traveller
Liked: Cleanliness, staff & service, amenities
Great service. I loved everything!
Stayed 1 night in Jan 2026

8/10 Good

Arpine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff is very unwelcomed
Stayed 2 nights in Dec 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Close to old town.
Stayed 4 nights in Dec 2025

10/10 Excellent

Alecka

Stayed 4 nights in Jan 2026

10/10 Excellent

Heather

Stayed 2 nights in Jan 2026

10/10 Excellent

Humberto, Tracy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
There are two sides of this hotel. We were on the old side. I would ask when booking what side you’re in. Our bed was very comfortable and typical to most European hotels the room was not very large. The location is perfect!! Seems out of the way and quiet when you get there but you’re literally a very, very short walk to everything. Trolley stops are very close and a five minute walk to Rathausplatz. Would definitely stay there again.
Stayed 5 nights in Dec 2025

6/10 Okay

Christopher

Liked: Cleanliness, property conditions & facilities
Staff was absolutely amazing but the hotel is a bit on the older side. We had issues with water temperature. Location is good.
Stayed 10 nights in Dec 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good
Stayed 4 nights in Dec 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities
The room was lovely and clean. Breakfast was amazing. The staff were incredibly helpful and kind. Great location.
Stayed 5 nights in Dec 2025

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious rooms and hotel in a good location for exploring Vienna.
Stayed 2 nights in Dec 2025

6/10 Okay

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2025

10/10 Excellent

Tina

Stayed 1 night in Dec 2025

10/10 Excellent

Gordon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 2 nights in Dec 2025

8/10 Good

Albert

Liked: Cleanliness, staff & service
The rooms were very nice and clean. Somehow, they need to renovate all the main floor space that exists between the old and the new hotel and make themselves a grand lobby with a nice bar.
Vienna Austria
Stayed 5 nights in Dec 2025

10/10 Excellent

Kelly, Coon Rapids

Travelled with partner
Liked: Cleanliness
Check in was nice with fast service. Anna was very helpful at check out. We loved our room ... bed and pillows were top quality ... shower was okay ... but everything including the welcome treats were nice. We felt very special. Thank you Anna for working so hard to help make our departure nice.
Stayed 1 night in Dec 2025

8/10 Good

Antony

Travelled with family
Liked: Cleanliness, amenities
Staff were helpful. Breakfast buffet was generous and tasty.
Stayed 3 nights in Dec 2025

10/10 Excellent

Nicholas

Stayed 3 nights in Dec 2025

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing. Very helpful and courteous from the time we checked in until we left. Great service.
Stayed 4 nights in Dec 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
Staff were very accommodating. Location was perfect. Nice touch with the welcome and departure gifts.
Stayed 4 nights in Dec 2025

10/10 Excellent

Itai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect
Stayed 4 nights in Dec 2025

10/10 Excellent

shaw

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean room but the room temp was way above average and could not be regulated. The staff was courteous and helpful. The hotel was close to the center of town and all public transportation. I really enjoyed my stay there.
Stayed 3 nights in Dec 2025

10/10 Excellent

Georgina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic stay in a central location. Rooms were brilliant and staff were more than happy to help 24/7.
Stayed 4 nights in Dec 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Hotel was charming and comfortable, breakfast buffet was ample and delicious, rooms were extremely nice / lovely and clean. Staff are top notch and very helpful from top to bottom.
Stayed 3 nights in Dec 2025

10/10 Excellent

Brian Houston

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities
Staff helpful and friendly, hotel very clean and welcoming
Stayed 2 nights in Dec 2025