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RUBY Lissi Hotel Vienna by IHG

4.0 star property

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Photo gallery for RUBY Lissi Hotel Vienna by IHG

Exterior
Creator video - submitted by TRAVELFLY
Exterior
Premium bedding, in-room safe, individually decorated
Premium bedding, in-room safe, individually decorated

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Fleischmarkt 19, Vienna, 1010
  • Place, Schwedenplatz
    ‪5 min walk‬
  • Place, Stephansplatz
    ‪6 min walk‬
  • Place, Hofburg Imperial Palace
    ‪13 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, Accessible (Cosy)

Premium bedding, in-room safe, individually decorated

Room, Accessible (Cosy)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Cosy)

Premium bedding, in-room safe, individually decorated

Room (Cosy)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Loft

Premium bedding, in-room safe, individually decorated

Loft

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Lovely)

Premium bedding, in-room safe, individually decorated

Room (Lovely)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Nest)

Premium bedding, in-room safe, individually decorated

Room (Nest)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Ruby's Choice)

Premium bedding, in-room safe, individually decorated

Room (Ruby's Choice)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Ruby's Choice Upgraded)

Premium bedding, in-room safe, individually decorated

Room (Ruby's Choice Upgraded)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Wow)

Premium bedding, in-room safe, individually decorated

Room (Wow)

  • Sleeps 2
  • 1 Queen Bed

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About this property

RUBY Lissi Hotel Vienna by IHG

Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and coffee/tea in a common area. WiFi in public areas is free. Additionally, a 24-hour front desk, a front desk safe and multilingual staff assistance are on-site.
RUBY Lissi Hotel Vienna by IHG offers 127 air-conditioned accommodations with a safe and designer toiletries. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. 40-inch flat-screen televisions come with premium satellite channels.

Rooms have partially open bathrooms. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at RUBY Lissi Hotel Vienna by IHG. During your stay, you're just a quick walk from Stephansplatz. Free WiFi in public areas, a bar and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, multilingual staff and a vending machine
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the helpful staff and the central location
  • Steps from Dominikanerkirche and Jesuitenkirche
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A vending machine, multilingual staff, and coffee/tea in common area are also featured at RUBY Lissi Hotel Vienna by IHG.

This 4-star Vienna hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 28 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 24 per person
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No lift

More

  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 2 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24 per person
  • Nearby parking fee: EUR 28 per day (1476 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 2 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ruby Lissi Hotel
Ruby Lissi Vienna
Ruby Lissi
Ruby Lissi Hotel Vienna Hotel
Ruby Lissi Hotel Vienna Vienna
Ruby Lissi Hotel Vienna Hotel Vienna

RUBY Lissi Hotel Vienna by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 532 out of 1001 reviews
Rating 8 - Good. 321 out of 1001 reviews
Rating 6 - Okay. 89 out of 1001 reviews
Rating 4 - Poor. 31 out of 1001 reviews
Rating 2 - Terrible. 28 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

EINAM

Stayed 5 nights in Nov 2025

2/10 Terrible

Philip, Cincinnati

Travelled with partner
Disliked: Amenities
Smallest room ever. Bed against the wall. Perdon had to climb over no room at end of the bed. Shower bathroom combo impractical. Could only shower or use bathroom not both at once. Check in system is self checking and we witnessed almost everyone need assistance. And they only had one attendant who doubled as the bartender. No wash cloths, no coffee maker, no English TV channels, HVAC non functioning.
Stayed 3 nights in Nov 2025

6/10 Okay

Fabio

Disliked: Staff & service
The sound insulation was awful. We could hear toilets being flushed, voices from the room next to ours. The doors from other rooms bang loud. Really bad experience. Cleaning was mediocre. Location of the hotel is really good.
Stayed 4 nights in Nov 2025

10/10 Excellent

George

Stayed 3 nights in Nov 2025

10/10 Excellent

Mark

Lovely
Stayed 3 nights in Nov 2025

10/10 Excellent

Josephine

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Love this hotel! Centrally located and super clean.
Stayed 4 nights in Oct 2025

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms; just outside of subway station; walkable to lots of dinning and shopping.
Stayed 5 nights in Nov 2025

10/10 Excellent

Robert

Stayed 5 nights in Oct 2025

10/10 Excellent

Catrin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice little hotel in the old town! Live music in the evenings, reasonable drinks prices in the bar, and the rooms were spacious enough for a few days stay in Vienna
Stayed 2 nights in Oct 2025

10/10 Excellent

Katayoun

Liked: Cleanliness
…
Stayed 3 nights in Sep 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable room, friendly and helpful staff, excellent breakfast and great location.
Stayed 3 nights in Oct 2025

10/10 Excellent

Lucie

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and atmosphere! The location could not be better to visit Vienna
Stayed 4 nights in Oct 2025

10/10 Excellent

NA

Stayed 2 nights in Oct 2025

10/10 Excellent

Maria Donna

Stayed 1 night in Oct 2025

10/10 Excellent

Hugo

Stayed 3 nights in Oct 2025

8/10 Good

Ron, Calgary

Stayed 4 nights in Oct 2025

10/10 Excellent

Meri

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Highly recommend this hotel for anyone looking for a perfect blend of comfort, elegance, and genuine hospitality. I would happily return again! 🌿✨
Stayed 1 night in Oct 2025

4/10 Poor

YOUNG IL

Disliked: Amenities
.
Stayed 1 night in Oct 2025

10/10 Excellent

Alan

Stayed 1 night in Oct 2025

8/10 Good

Eric

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Drinks were fine. Could have used more hot options.
Stayed 5 nights in Oct 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel very good location Entrance is quirky and takes a bit to get familiar with, Some building work going on which we didn’t expect, Rooms comfortable not keen on glass bathroom and toilet area, Breakfast was really good with plenty of choice but no soft boiled eggs
Stayed 5 nights in Oct 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Property location was great, close to the old city and train station. Staff was nice. Hotel is a little eccentric. Rooms were good size. Bathrooms were a bit odd, not much privacy. Would stay again.
Stayed 4 nights in Sep 2025

6/10 Okay

Jeffrey, Cedar Rapids

Liked: Cleanliness
Stayed 2 nights in Oct 2025

6/10 Okay

Mary Ellen

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Yes
Stayed 2 nights in Oct 2025

10/10 Excellent

Georgia Clare

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a gem! Lean luxury, great concept, great hotel. Loved all of it. Decor, comfort, energy, etc
Stayed 1 night in Oct 2025