"Firstly lets address the fact that the rooms look absolutely nothing like the pictures at all. literally nothing like the pictures so beware. half the ... " More
17 May 2024 by Annie
Dear GeorgesWarmest Greetings from Somerset Vientiane!Thank you for taking the time to provide us with your feedback.I am sorry to hear about your unhappy feedback regarding our breakfast, Gym equipment and Wi-Fi. Normally, we set warmer under all hot dish, but we didn't run it all time to aware food burning or too dry.We're on process to upgrade our internet access. We do hope we'll exceed your expectation next visit.Should you have any further comments, suggestions, or if there is anything else you would like to share, please feel free to send email directly to me. We genuinely value your input as it helps us continually improve our service.I hope that you will give us an opportunity to show our sincerity in solving this kind of problem.Sincerely yours,Anintorn OwathasarnResidence Manager
25 Oct 2022 by Somerset Vientiane
Dear Daniel,Thank you for your comments and rating. We are glad to hear that you satisfied staying at Somerset Vientiane.Best regards, Somerset VientianeKeisuke Kiyota
25 Oct 2022 by Somerset Vientiane
Dear Daniel,Thank you very much for choosing Somerset Vientiane. We are glad to read your comments. We are looking forward seeing you again at Somerset Vientiane.Best regards, Somerset VientianeKeisuke Kiyota
14 Jan 2020 by Somerset Vientiane
Dear Daniel, Thank you very much for sharing your experience. We are very glad to hear that you enjoyed staying with us. We are looking forward seeing you again soon at Somerset Vientiane. Thank you. Best regards, Somerset Vientiane Keisuke Kiyota
Somerset Vientiane offers its guests a kids' pool, an outdoor pool, an outdoor tennis court, and a health club. Public spaces have free WiFi. A business centre and a meeting room are available. A hot tub, a sauna, and a terrace are also featured at the family-friendly Somerset Vientiane. Free self parking is available. This 4-star Vientiane aparthotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Internet access in public areas - high speed
Free self parking
Somerset Vientiane offers 116 accommodations with washers/dryers and a safe. LCD televisions come with cable channels. Accommodation at this 4-star aparthotel has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a English breakfast daily.
An outdoor tennis court and a health club are featured at the aparthotel. An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Special check-in instructions:
To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. The property is professionally cleaned.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
