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Hotel & Suites Real del Lago

3.5 star property

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Photo gallery for Hotel & Suites Real del Lago

Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers
Reception
5 bedrooms, premium bedding, down duvets, pillow-top beds
Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Breakfast included
  • Parking included
  • Laundry

Explore the area

View in a map
Sindicato De Salubridad 209, Col. Lopez Mateos, Villahermosa, TAB, 86040
  • Place, La Venta Museum-Park
    ‪5 min walk‬
  • Place, Pemex Pyramid
    ‪16 min walk‬
  • Place, Galerias Tabasco
    ‪2 min drive‬
  • Airport, Villahermosa, Tabasco (VSA-Carlos Rovirosa Perez Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | 5 bedrooms, premium bedding, down duvets, pillow-top beds

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 1 Bedroom, City View

Standard Double Room, 1 Bedroom, City View | 5 bedrooms, premium bedding, down duvets, pillow-top beds

Standard Double Room, 1 Bedroom, City View

8.4 out of 10
Very good
(8 reviews)
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | 5 bedrooms, premium bedding, down duvets, pillow-top beds

Family Suite, 2 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)
  • 55 sq m
  • 5 bedrooms
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Premier Double Room, 1 Bedroom, City View

5 bedrooms, premium bedding, down duvets, pillow-top beds

Premier Double Room, 1 Bedroom, City View

  • 41 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 5 bedrooms, premium bedding, down duvets, pillow-top beds

Standard Room, 1 King Bed

7.0 out of 10
Good
(8 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room, City View

5 bedrooms, premium bedding, down duvets, pillow-top beds

Junior Double Room, City View

  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Reception

La Venta Inn Villahermosa Hotel

  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 1,019 reviews
La Venta Inn Villahermosa Hotel

About this property

Hotel & Suites Real del Lago

Boardwalk/promenade hotel with free breakfast and rooftop terrace
An outdoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a rooftop terrace, a 24-hour business centre and a conference centre are on-site.
Hotel & Suites Real del Lago offers 75 air-conditioned accommodations with a safe and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel & Suites Real del Lago, you're just a quick walk from Jose Narciso Rovirosa Museum of Natural History. Features include free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy local cuisine while dining at floresta
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 7 minutes by foot from La Venta Museum-Park and a 1-minute drive from Pemex Pyramid
  • Local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 1055 square feet (98 square metres) and includes a conference centre. An outdoor pool, a rooftop terrace, and multilingual staff are also featured at the business-friendly Hotel & Suites Real del Lago. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Villahermosa hotel is smoke free.

Guests are served a free full breakfast daily from 7:00 AM to 11:00 AM.
Floresta – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free 24-hour offsite parking within 1 metre
  • Area shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking (max 2 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • floresta

Things to do

  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (1,055 square foot of space)
  • Meeting room

Outdoors

  • In a regional park
  • On a lake
  • On the boardwalk/promenade
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 2 buildings
  • 6 floors
  • Built in 1992
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of MXN 500 (exact amount varies) at checkout

Access methods

Staffed front desk

Pets

  • Pets: MXN 150 per pet, per night, plus a one-time cleaning fee of MXN 300 and a deposit of MXN 500 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for MXN 150.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: MXN 500 per stay
  • Pet fee: MXN 150 per pet, per night plus a one-off MXN 300 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MXN 150.0 per night
  • Bed sheets fee: MXN 1000 per bed, per stay (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of MXN 500 (exact amount varies) at checkout.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 8:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Real del Lago
Hotel Real del Lago Villahermosa
Real del Lago
Real del Lago Villahermosa
Hotel Real Lago Villahermosa
Hotel Real Lago
Real Lago Villahermosa
Hotel & Suites Real Del Lago Villahermosa
Hotel Suites Real del Lago
& Suites Real Del Lago
Hotel & Suites Real del Lago Hotel
Hotel & Suites Real del Lago Villahermosa
Hotel & Suites Real del Lago Hotel Villahermosa

Hotel & Suites Real del Lago Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 218 out of 423 reviews
Rating 8 - Good. 125 out of 423 reviews
Rating 6 - Okay. 43 out of 423 reviews
Rating 4 - Poor. 17 out of 423 reviews
Rating 2 - Terrible. 20 out of 423 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Freddy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was confortable the room
Stayed 1 night in May 2025

2/10 Terrible

JULIA

Disliked: Cleanliness
Stayed 4 nights in Apr 2025

2/10 Terrible

Abram, Ascension

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Outdated unfriendly staff, I will never stay there again
Stayed 1 night in Mar 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean. No blankets on the bed. Just a sheet.
Stayed 1 night in Jan 2025

4/10 Poor

cristian

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
El aire acondicionado es súper ruidoso, solo proporcionan 3 toallas y 3 cobertores individuales para toda una familia en una suite de 2 habitaciones para 5 personas
Stayed 1 night in Nov 2024

10/10 Excellent

Chanhthachone

Liked: Cleanliness, staff & service, room comfort

No frills hotel

The room was huge and has just the essentials. I appreciate the A/C because it was really hot in August. There's a rooftop pool too,. Perfect location, just minutes from everything and two overpass bridges in walking distance.
Stayed 1 night in Aug 2024

10/10 Excellent

gabriela

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

david

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Can’t complain the hotel was very nice and clean, bed was comfortable. Only thing I would add is towels only one towel and more blankets for the bed.
Stayed 1 night in May 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodations were comfortable and the staff pleasant.
Stayed 1 night in Mar 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is situation close to very busy highways. Walking is the area of the hotel is difficult and unsafe.
Stayed 2 nights in Jan 2024

10/10 Excellent

Marc

Travelled with partner
Liked: Cleanliness, staff & service
Property in poor condition and lots of deferred maintenance
Stayed 3 nights in Dec 2023

10/10 Excellent

Marco Aurelio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es muy seguro y tranquilo. Excelente atención del personal. Rápido check in.
Stayed 3 nights in Nov 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nightmare in Villa

Floor, bed sheets dirty, desk had wet stain, bathroom wall by trash can had pupu stain. AC did not work properly, pillow cover had a grease stain like from someone’s hair. I did ask for another room in the front desk told me they had to talk to the supervisor first and then they move me to another room. Guess what? Mole was on the ceiling bathroom. The toilet tank had a crack. Both rooms didn’t have hand towels and they only give one towel per room. Worst hotel ever. No fridge, no ice. It was a nightmare for me. Staff use the same elevator and they go first 🙄 small parking lot and someone scratched my car. From desk lady Veronica needs another job
Stayed 4 nights in May 2023

10/10 Excellent

Marthe Angelica

Stayed 1 night in Apr 2023

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property for the price Rooftop swimming pool, fresh water added every morning The is average, however I am not Mexican food entusiasta
Stayed 6 nights in Mar 2023

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2022

8/10 Good

Milton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Okay
Stayed 1 night in Sep 2022

8/10 Good

Miguel, Calgary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, I wish they had more Irons for the rooms, there is a Walmart close enough, oh and they were fixing the stairs which meant hammers from 7 am to 7 pm
Stayed 4 nights in Jul 2022

8/10 Good

Kiril

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
The Hotel was of very good quality and we slept comfortably, the only thing was that there was a problem with my booking probably due to Hotels.com fault as I couldn’t find my booking in the app. And I have received the confirmation email and already payed for the stay .
Stayed 1 night in Nov 2021

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved the rooftop

A large, comfortable room. The rooftop pool was a great place to hang out.
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for the money paid. Service was beyond expected
Stayed 2 nights in Dec 2019

4/10 Poor

Alba

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overrated

This place is way overrated, the towels were horrendous, more like rags than a towel, i asked for a third towel and the staff denied it because I already had 2 in my room. We were never able to connect to wifi, the “pool” is 3 feet deep.
Stayed 1 night in Jul 2019

10/10 Excellent

ROLANDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

rosario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Stay

Rooms were clean and comfortable. Pool area was very nice. Parking was small.
Stayed 1 night in Jul 2017

2/10 Terrible

Viola, London

Disliked: Cleanliness, staff & service, property conditions & facilities

Avoid!

We were trying to change the date if reservation. Contaced Expedia from Mexico just to find out that non of their staff spoke English and Expedia customer service lady couldn't help. We arrived late. The guy at the reception desk couldn't be leas bothered , he also said that the reservation was for the next day which clearly wasn't the case on my confirmation email. After signing a paper for 300 Pessos for remote control we wondered of to our room. The hotel is dated and def would do with refurbishment. Next morning we decided to give their breakfast a go. We have been told is 100 Pessos a head but when we received the bill it was 125p/p. Not a big deal but when we were trying to explain why we were upset the guy at the reception said that's only 50 pesso extra...! Again, not the point! Not once member of front seat said hello to us. But other members of staff were friendly. We left one night earlier without even asking for our money back. We would not recommend this hotel to anyone!