Smelled like smoke and all the surfaces needed to be cleaned. There was grease on the table, and every surface had dust, fingerprints or gunk on them. Dishes in the cupboards needed to be cleaned before we used them because a lot of them were dirty. It wasn't vacuumed and the hard floors felt sandy.
Master bed was ok, one side was harder and the other felt like it had broken springs.
Kids said bunk beds were nice. Second king bed in other room they said was nice.
I also wish it was clear that the pools were not open, my kids were bummed about that.
Only one roll of toilet paper for each room and the toilet paper felt cheap. Wasn't nice toilet paper. We had to go out and buy more toilet paper because no one came to replace any.
The staff at the office did their job well. I did have to call when we got to the property because it was still dirty and they did call the cleaners to come and vacuum and do a touchup clean but when the cleaners came they didn't have any cleaning products with them, only a vacuum and rag with water.
I won't return to this property. Didn't meet my expectations and felt dirty.