We had a quick little get away for Spring break. We were looking for a quiet place near the beach. This unit was perfect! We looked right out to the ocean from 2 balconies. We also were located right on the beach!
Nice beach front condo with everything we needed. The unit was mostly clean, though there were towels left from a previous guest in the laundry room. Other than that, nothing seemed out of place. We had a good stay overall.
Towels, bath mats, hand towels, wash clothes all missing upon check in but late that night they did deliver a sack of linens. They never did deliver any spare toilet paper for the three bathrooms, many of the plugs were worn out and devices would fall out of plug during the night when trying to charge. Elevator outside our door was not working but did get repaired before leaving. Frig in kitchen has broken shelf on door and veggie drawers were unstable . Some skillets need to be retired the coating came on in food and mixer in kitchen did not work. Carpet in queen bedroom closet is away from the wall. It was clean and nice for a family get together but needs a little love and care
Check in and out was easy but a few things they donât provide needs to be listed so you can be prepared for your stay
Property was in greal location and spacious.
Need to make luggage carts available.
Inconvenient that elevator was broke for 2 days especially on day of checkout.
We had a nice time. The condo was clean, in a great location and had all the essentials you need. We went in the off season and they had a Christmas tree which was nice. We just had some issues with the keys, WiFi and being able to get into locations that were frustrating. With it being off season, there was no one around to help. The customer service on the phone was nice but sometimes it took awhile and some of the issues we had would have been nice to be able to speak to someone in person.
Check in was easy. We really enjoyed it here. Our room was fully stocked and was in a great location. The carpet and the couch were worn, but other than that, the place was great.
We loved the easy beach and pool access.
Great place!
We had an enjoyable family vacation at the Sandcastle Resort. The property was tidy and spacious, however the master bedroom we found to be in dire need of a new mattress. We were disappointed that all the pools weren't open and while we had been alerted that having your parking pass on display was a NECESSITY we had not been made aware that if your tire was parked on a line your vehicle would be towed with no warning. Our son in law's vehicle had one of the tires barely touching a line and was towed to a location about 20 minutes away and charged $145. Being oceanfront was a huge plus and in spite of these issues we made the best of it and had an enjoyable stay.
Our group had a great time! The location is amazing and so great to be right on the beach. The condo itself is just as pictured, but the amenities advertised (and frankly what I thought justified the price of the rental) were not even available to us. The listing states the pools with the swim up bar (big attraction for my group) would be open mid-May⊠we left on 5/28 and the pool was still not open - along with the on site bar and restaurant. There is no management on site so when we were locked out of our condo we had to call the 1-800 number and wait for a maintenance person to happen upon us. Otherwise we had a great trip and will likely book again, but within the season we âknowâ all the pools, grills, etc they advertise heavily in the listing will be guaranteed to be open.