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Quality Suites

2.5 star property

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Photo gallery for Quality Suites

Lobby sitting area
Free daily buffet breakfast
Front of property
Point of interest
Premium bedding, in-room safe, desk, laptop workspace

Reviews

6.2 out of 10

Popular amenities

  • Room service
  • Gym
  • Laundry
  • Breakfast included
  • Housekeeping
  • Parking included

Explore the area

Map
11765 Business Park Dr, Waldorf, MD, 20601
  • St. Charles Towne Center
    ‪5 min drive‬
  • White Plains Golf Course
    ‪11 min drive‬
  • MGM National Harbor Casino
    ‪28 min drive‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪41 min drive‬

Room options

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Room, Multiple Beds, Non Smoking | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Wingate by Wyndham Waldorf/Washington DC Area

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
3.1 out of 5, (1005)
The price is CHF 70
for 1 room
includes taxes & fees
29 Jul - 30 Jul
Wingate by Wyndham Waldorf/Washington DC Area

About this property

Quality Suites

Hotel with free breakfast, in the vicinity of St. Charles Towne Center
A fitness centre, a meeting room and dry cleaning are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and a corner/local shop.
Quality Suites offers 69 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Waldorf hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
During your stay at Quality Suites, you're just a quick walk from AMF Waldorf Lanes. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include newspapers, a meeting room and convenience store
  • On-site recreation includes a gym
  • Just a 4-minute drive from St. Charles Towne Center and 8 minutes from White Plains Golf Course
Free breakfast is available daily. WiFi is free in public spaces. A fitness centre, a vending machine, and gift shops/newsstands are also featured at the business-friendly Quality Suites. Free self parking is available.

This Waldorf hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:00 AM.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Newspapers in lobby
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Comfort Suites Hotel Waldorf
Comfort Suites Waldorf
Comfort Hotel Waldorf
Comfort Suites Waldorf Hotel
Waldorf Comfort Suites
Quality Suites Hotel
Quality Suites Waldorf
Comfort Suites Waldorf
Quality Suites Hotel Waldorf

Quality Suites Reviews

Reviews

6.2
Rating 10 - Excellent. 231 out of 931 reviews
Rating 8 - Good. 179 out of 931 reviews
Rating 6 - Okay. 143 out of 931 reviews
Rating 4 - Poor. 120 out of 931 reviews
Rating 2 - Terrible. 258 out of 931 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

4.8/10

Amenities

6.0/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

8/10 Good

Matthew

Travelled with group
Liked: Room comfort
Disliked: Cleanliness
Stayed 3 nights in Apr 2025

6/10 Okay

Shawnette

Liked: Staff & service
Stayed 2 nights in Apr 2025

4/10 Poor

Din

Disliked: Cleanliness, staff & service, property conditions & facilities
I came to check in at 11pm it was little late because of bad weather even though I have reservations in the beginning they told me no room and they told me to wait and given me wingate hotel which is behind Quality shuites it was terrible experience.
Stayed 1 night in Apr 2025

10/10 Excellent

Sydney

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You get what you pay for, but all in all, i didnt mind it.
Stayed 3 nights in Apr 2025

10/10 Excellent

Melvin

Stayed 1 night in Mar 2025

10/10 Excellent

George

Stayed 1 night in Apr 2025

2/10 Terrible

Shawn

Disliked: Staff & service, property conditions & facilities
Smell weed every night, the floor is nasty, noisy outside, the key does not work all the time
Stayed 2 nights in Apr 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Stephan

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The location is good but the place is under staffs, hopefully it will be better next time around.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ravshan

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Apr 2025

10/10 Excellent

Melissa

Stayed 4 nights in Mar 2025

4/10 Poor

Caroline

Travelled with partner
Disliked: Cleanliness, amenities
Property was unclean, noisy and just overall not a pleasant experience.
Stayed 3 nights in Mar 2025

2/10 Terrible

Robert

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

jason

Liked: Cleanliness, staff & service, property conditions & facilities
was no problems
Stayed 3 nights in Mar 2025

6/10 Okay

NaKayla

Disliked: Staff & service, property conditions & facilities
After a long trip it was nice to stay in an affordable hotel during my stay.
Stayed 1 night in Mar 2025

2/10 Terrible

Lawanda Vontaye Sharell

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Winopa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like anything about this hotel! I knew that it was not one of the best hotels because the rate was low, but I didn't expect what I experienced. While I was waiting to check into the hotel, I asked to use the microwave. It was so nasty and dirty I had to put a plate on the tray in the microwave to sit my food on so that I could use. Once I was checked in, I asked to change rooms because the bed cover was soiled. I was moved to another room. The bed cover in the second room had a stain on it. I took a picture and sent it to my husband. I had to go purchase towels from Walmart in order to bath because the towels in the bathroom were so dingy and stained that I could not use them. The shower gel was half used. The curtains were so raggedy I had to try to fix them so no one could see into the room. In addition to the stain on the bed cover, the headboard was horrible. The floors were dirty, so I kept my shoes on and only took them off to go to bed and shower. I also purchased Lysol spray from Walmart and sprayed down the tub, sink and toilet. I used Lysol wipes to clean off everything else. I would have left the hotel and gone somewhere else, but I did not want to lose my money. I did not get a good night's sleep because I was afraid that something was going to crawl on me. I have stayed in Quality Suites before, but I have never experienced such filthiness. Choice Hotels ought to be ashamed! I would never recommend Quality Suites to anyone!
Stayed 1 night in Mar 2025

10/10 Excellent

Melissa

Stayed 2 nights in Mar 2025

4/10 Poor

Jelani

Stayed 2 nights in Mar 2025

10/10 Excellent

Melissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service and room was nice and spacious.......i would stay here again......Thanx
Stayed 6 nights in Mar 2025

10/10 Excellent

Stacy

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The manager was really helpful. There was no hot water so he put me in a room at the neighboring hotel. Sucks that the water was out but they definitely made up for the loss.
Stayed 2 nights in Mar 2025

6/10 Okay

Willie

Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service

Do not stay here.

No hot water for 4 days we were there, would not discount or refund. Ran out of utensils and muffins for breakfast. Ice, and laundry machines not working. Pool never open,( maybe time of year?). Parking lot sketchy, people coming and going constantly from hotel.
Stayed 3 nights in Mar 2025

2/10 Terrible

Mallory

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst experience at a hotel ever! Do Not recommend

Our experience with this hotel was absolutely horrible. When we first got to our room the bathroom door was completely busted with handle hanging off and would not close, main door looked to be kicked in. They switched our room to a room where the curtains were half ripped down, mirror broken off the wall, 3 of the 4 lamp shades completely broken off. The shower head loose, and a few other thing broken through out the room. If you looked around the room the cleanliness of it was not great at all either. We also stayed for 3 nights with NO hot water, was told it would be working each day to it not working at all the whole time we were there. The front desk people were very rude and inconsiderate about the whole thing and didnt seem to care when our concerns were brought up. Will 100% never go back to this hotel. Just overall a very horrible experience. Also the breakfast was not what they say, things were frozen, not enough silverware.
Stayed 3 nights in Mar 2025

10/10 Excellent

sheila

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 1 night in Mar 2025