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City Heart Motel

3.5 star property
VIP Access

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Photo gallery for City Heart Motel

Family Apartment, Non Smoking | Desk, laptop workspace, soundproofing, free WiFi
Family Apartment, Non Smoking | Living area | LCD TV
BBQ/picnic Area
Front of property
Family Apartment, Non Smoking | Living area | LCD TV

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
4 Spence Street, Warrnambool, VIC, 3280
  • Place, Warrnambool Botanical Gardens
    ‪12 min walk‬
  • Place, Flagstaff Hill Maritime Village
    ‪15 min walk‬
  • Place, Warrnambool Racecourse
    ‪2 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room

Standard Room | Desk, laptop workspace, soundproofing, free WiFi

Standard Room

9.4 out of 10
Exceptional
(26 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, Non Smoking (Twin Share)

Standard Room, Non Smoking (Twin Share) | Desk, laptop workspace, soundproofing, free WiFi

Standard Room, Non Smoking (Twin Share)

9.4 out of 10
Exceptional
(6 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Family Room, Non Smoking

Family Room, Non Smoking | Desk, laptop workspace, soundproofing, free WiFi

Family Room, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Family Apartment, Non Smoking

Family Apartment, Non Smoking | Desk, laptop workspace, soundproofing, free WiFi

Family Apartment, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

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The price is CHF 88
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About this property

City Heart Motel

This smoke-free motel features express check-in, barbecues and free self-parking. WiFi in public areas is free.
City Heart Motel offers 18 air-conditioned accommodations, with coffee/tea makers. LCD televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Microwaves and hairdryers can be requested. Housekeeping is provided on a daily basis.

During your stay at City Heart Motel, you're just a quick walk from Albert Park. Free WiFi in public areas and free self-parking are available.
  • Free WiFi
  • Free self-parking
  • Amenities include a terrace
  • Within a 10-minute walk of Albert Park and Warrnambool Shopping Centre
City Heart Motel offers its guests a terrace, barbecue grills, and express check-in. WiFi is free in public spaces. Self parking is free.

This 3.5-star Warrnambool motel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Family friendly

  • In-room refrigerator
  • Microwave on request
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Grab bar in shower (80 centimetre high)
  • Handrails in stairways (85 centimetre high)
  • Stair-free path to entrance
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime

Early check-in subject to availability

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 1:00 PM - 6:00 PM

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
The front desk at this property is open daily from 1:00 PM - 6:00 PM.
Guests will receive lockbox information.

Property is also known as

City Heart Motel Warrnambool

City Heart Motel

City Heart Warrnambool

City Heart Motel Motel

City Heart Motel Warrnambool

City Heart Motel Motel Warrnambool

City Heart Motel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 183 out of 317 reviews
Rating 8 - Good. 102 out of 317 reviews
Rating 6 - Okay. 19 out of 317 reviews
Rating 4 - Poor. 10 out of 317 reviews
Rating 2 - Terrible. 3 out of 317 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Stayed 1 night in Feb 2026

10/10 Excellent

Linda

Travelled with partner
Excellent stay. Accommodation was faultless. Exceptionally clean, great location and added bonus of complimentary upgrade. Spacious and comfortable. Delightful staff. A shame we were only able to stay for one night.
Stayed 1 night in Feb 2026

6/10 Okay

Raymond

Stayed 1 night in Feb 2026

10/10 Excellent

Gepke

Liked: Cleanliness, staff & service, amenities
Nice place to spend a night.
Stayed 1 night in Feb 2026

10/10 Excellent

chris

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and quite locations, super friendly.
Stayed 1 night in Feb 2026

10/10 Excellent

Michael

Stayed 2 nights in Feb 2026

8/10 Good

Marlee

Stayed 1 night in Feb 2026

8/10 Good

Jennifer

Business traveller
Liked: Cleanliness, staff & service, amenities
Room was dated but very clean and comfortable
Stayed 1 night in Feb 2026

8/10 Good

Belinda, Mount Gambier

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location Wonderful thoughtful finishing touches to room; even a hot chocolate sachet! First time stay Won’t be the last Thanks :)
Stayed 1 night in Jan 2026

10/10 Excellent

Sean

Stayed 1 night in Dec 2025

10/10 Excellent

Simone

Liked: Cleanliness, amenities, property conditions & facilities
Great motel. Central location, clean, cosy , easy check in and out. Have stayed before and will stay again 😊
Stayed 1 night in Dec 2025

10/10 Excellent

Rowan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice cosey spot and very close to main shops. The staff were also very nice.
Stayed 1 night in Nov 2025

10/10 Excellent

Frank

Business traveller
Liked: Cleanliness, staff & service, amenities
Room was very clean and staff member, Felice was great.
Stayed 2 nights in Nov 2025

10/10 Excellent

Zixuan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is wonderful! Realllllly clean and cozy! Even out of my exception! Stuff are kind and friendly. And it’s quite at night which made us a good sleep! Strongly recommend!
Stayed 2 nights in Nov 2025

10/10 Excellent

Donald

Stayed 1 night in Oct 2025

10/10 Excellent

Isaac

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean. Everything was nice. Everything was good.
Stayed 1 night in Oct 2025

8/10 Good

Loraine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Place was spotless and amenities provided are superb. Will recommend and location is very close to town centre.
Stayed 1 night in Oct 2025

10/10 Excellent

Kai Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Pierre Yl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy bed n mattress

Very comfy bed n mattress
Stayed 1 night in Oct 2025

10/10 Excellent

Pierre Yl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best comfy bed in Warrnambool

Nice n comfy bed n mattress. Half of facilities has been upgraded. However, ceiling n mirror lights needs to update to matchbthe rest of modern furniture .
Stayed 1 night in Oct 2025

10/10 Excellent

tracey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional.. great room.. fabulous host
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We checked in late but it went smoothly and we really liked the place. Very clean and comfortable.
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do yourself a favour & stay here! I’ve stayed in many Warrnambool Motels for work & this place is not only a great stay. It’s also sensational value!!
Stayed 1 night in Sep 2025

10/10 Excellent

Diana Cristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We love it
Stayed 1 night in Jul 2025

10/10 Excellent

Tamara

Liked: Cleanliness, amenities
Close to the main road but not on it so wasn’t noisy
Stayed 1 night in Aug 2025