citizenM Washington DC Capitol

4.0 star property

Choose dates to view prices

Photo gallery for citizenM Washington DC Capitol

King Room | Premium bedding, pillow-top beds, in-room safe, desk
Gym
2 restaurants, dinner served, Japanese cuisine
Rooftop terrace
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
550 School St SW, Washington, DC, 20024
  • Place, National Air and Space Museum
    ‪6 min walk‬
  • Place, National Mall
    ‪8 min walk‬
  • Place, White House
    ‪3 min drive‬
  • Airport, Washington, DC (DCA-Ronald Reagan Washington National)
    ‪7 min drive‬

Room options

King Room

9.0 out of 10
Wonderful
(584 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

citizenM Washington DC Capitol

Central hotel connected to a railway/underground station in Washington with 2 restaurants
This smoke-free hotel features 2 restaurants, a fitness centre and a 24-hour business centre. WiFi in public areas is free. Other amenities include coffee/tea in a common area, a 24-hour front desk and a computer station. Housekeeping is available on request.
CitizenM Washington DC Capitol offers 252 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch LED televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the comfortable beds at citizenM Washington DC Capitol. During your stay, you'll be connected to a railway/underground station and just a quick walk from National Mall. Features include free WiFi in public areas, plus 2 restaurants and a gym.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Amenities include a 24-hour business centre, 7 meeting rooms and a computer
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Within a 10-minute walk of National Air and Space Museum and National Mall
There are 2 restaurants on site. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre, 7 meeting rooms, and coworking spaces are available. The business-friendly citizenM Washington DC Capitol also features a fitness centre, coffee/tea in common area, and express check-in.

This 4-star Washington hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 11:00 AM.
CanteenM - open 24/7 – On-site restaurant. Guests can enjoy drinks at the bar. Open 24 hours.
Sushi by Bou – This sushi bar specialises in Japanese cuisine and only serves dinner. Open selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 per person
  • 2 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • canteenM - open 24/7
  • Sushi by Bou

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Built in 2020
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels
  • IPad
  • IPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 22 per person
  • Late check-out fee: USD 69 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's CitizenM mobile app before check-in.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Washington DC Capitol Hotel
citizenM Washington DC Capitol Washington
citizenM Washington DC Capitol Hotel Washington

citizenM Washington DC Capitol Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1901 out of 2890 reviews
Rating 8 - Good. 587 out of 2890 reviews
Rating 6 - Okay. 226 out of 2890 reviews
Rating 4 - Poor. 98 out of 2890 reviews
Rating 2 - Terrible. 78 out of 2890 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem of a hotel!

I have never stayed at a Citizen M hotel before and I don’t normally write reviews …this hotel was amazing. Checking in is so efficient. Decor is stylish and fun. The rooms are small however all you need is there and the quality of the bedding and pillows is outstanding. It’s about 6 minutes walk to the museums. The food is good and they have a roof top bar which has a wonderful view of the Capital building. Highly recommend.
Stayed 1 night in Jul 2025

10/10 Excellent

Shana

Stayed 2 nights in Jul 2025

2/10 Terrible

Erica

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Impossible to get a hold of anyone at the property. Requested info about AC status given reviews of HVAC being down and wanting to cancel our stay. Now being told via WhatsApp that hotel never received our contact attempts despite email confirmations of them being sent and therefore cant refund our trip even with timestamped emails proving attempts were made.
Stayed 3 nights in Jul 2025

4/10 Poor

Evan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Evelyn

All Good!
Stayed 2 nights in Jul 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, very helpful
Stayed 2 nights in Jul 2025

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice but this was located in a business area. Also the wharf was only 10 mins away on foot.
Stayed 4 nights in Jul 2025

8/10 Good

Djibril

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ac Water leaking in the room. Apart of that excellent hotel
Stayed 2 nights in Jun 2025

8/10 Good

Christina

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good for a quick stay without kids.
Stayed 2 nights in Jul 2025

10/10 Excellent

Bexaly

Liked: Cleanliness, property conditions & facilities
The staff was great. The roof top was amazing and the drinks at the bar were delicious!!
Perfect spot to watch the fireworks.
Drinks were delicious!!
Stayed 4 nights in Jul 2025

6/10 Okay

Diego

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Good location, relatively new building but rooms are very small. Also my room wasn’t made/cleaned during my stay, which I found disappointing.
Stayed 2 nights in Jul 2025

6/10 Okay

Roger

Liked: Cleanliness, amenities, property conditions & facilities
It was too small
Stayed 7 nights in Jul 2025

8/10 Good

Allison

Travelled with family
Liked: Cleanliness, property conditions & facilities
It was clean, central and staff friendly. Ahmed the bartender was amazing
Stayed 2 nights in Jul 2025

6/10 Okay

Leigh Lyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A/C was weak
Stayed 2 nights in Jul 2025

8/10 Good

YEHUDA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Confusing when you have two hotels with same name

Place is nice Thought I was getting the other location They should clearly state the address so you can choose between the two
Stayed 4 nights in Jul 2025

6/10 Okay

Romeo

Travelled with family and small children
Liked: Cleanliness, staff & service
We stayed for one night at this property. When we arrived only one elevator was working for an extended period of time, so we had to wait in the lobby to get to our room (on the top floor), for about 30 minutes due to backup of other people. While cool looking, the room we received had issues with the air conditioning not working. The room we were transferred to after complaining about the Air conditioning was better, but was leaking water from the unit above creating puddles on the floor. Additionally, the use of technology was cool, but I would like to have the ability to specifically turn on certain lights without all the others or a specific "setting" and that couldn't happen.
Stayed 1 night in Jun 2025

4/10 Poor

GUAN-CHENG

Disliked: Cleanliness, property conditions & facilities
The air conditioning was down and leaking water onto the floor, and I found live bed bugs and mosquitoes in the room
Stayed 2 nights in Jun 2025

10/10 Excellent

Grant

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Small, European style rooms but very fun common spaces. Great blackout, motorized shades for sleeping. All staff was VERY NICE, helpful and pleasant. Great vibe!
Stayed 2 nights in Jul 2025

8/10 Good

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Great staff!
Stayed 3 nights in Jul 2025

10/10 Excellent

Lynette, Olean

Liked: Cleanliness, staff & service, property conditions & facilities
I love this place.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sarah

Loved the loc
Stayed 1 night in Jul 2025

8/10 Good

Susanna

Stayed 2 nights in Jul 2025

10/10 Excellent

Joslynne

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean! Room is tech savvy as well, and staff were very kind and accommodating
Stayed 1 night in Jul 2025