Great part: The Views were beautiful, the hot tub and pool were quite warm and usable during the winter months, the space was great for a large group of people, they had 2 sets of washer and dryers, they had a few games like bags & arcade hoops, the sheets / towels were all clean, and the beds were comfortable. The staff (Dave) was quite friendly and helped remedy our problems. That being said it did seem as if the office didn’t communicate with him that well regarding our issues and he had to make several trips / calls to fix the issues. Either way, he was a great help once everyone started communicating.
Not so great part: The home was not cleaned well and was covered in dust like it hadn’t been rented for quite some time, the unit didn’t have a working microwave, we found a child’s T-Shirt in one of the rooms, the Wi-Fi instructions sent us on a wild goose chase to find the Wi-Fi box which wasn’t working, the upstairs back right bedroom shower head seems to need replacing, and 2 fire alarms were low battery and chirping our first night there.