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Hotel Nell - Union Market

4.0 star property

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Photo gallery for Hotel Nell - Union Market

2 bars/lounges, rooftop bar
Lobby
Lobby sitting area
Café
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
411 New York Ave NE, Washington, DC, 20002
  • Place, Gallaudet University
    ‪5 min walk‬
  • Place, Union Market
    ‪5 min walk‬
  • Place, Capital One Arena
    ‪4 min drive‬
  • Airport, Washington, DC (IAD-Washington Dulles Intl.)
    ‪37 min drive‬

Room options

View all photos for Family Room

Family Room | Desk, blackout curtains, free cots/infant beds, bed sheets

Family Room

8.0 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Classic Twin Room

Desk, blackout curtains, free cots/infant beds, bed sheets

Classic Twin Room

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Twin Room, Mobility Accessible

Desk, blackout curtains, free cots/infant beds, bed sheets

Classic Twin Room, Mobility Accessible

  • Sleeps 2
  • 2 Single Beds

View all photos for Room (Mini Full)

Room (Mini Full) | Desk, blackout curtains, free cots/infant beds, bed sheets

Room (Mini Full)

7.8 out of 10
Good
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Queen Bed

Desk, blackout curtains, free cots/infant beds, bed sheets

Classic Room, 1 Queen Bed

8.0 out of 10
Very good
(25 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed, Mobility Accessible

Desk, blackout curtains, free cots/infant beds, bed sheets

Classic Room, 1 Queen Bed, Mobility Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Room, 1 King Bed

Desk, blackout curtains, free cots/infant beds, bed sheets

Grand Room, 1 King Bed

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Mobility Accessible

Desk, blackout curtains, free cots/infant beds, bed sheets

Grand Room, 1 King Bed, Mobility Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Sub Level

Sub Level | Desk, blackout curtains, free cots/infant beds, bed sheets

Sub Level

7.0 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

Room (The Nell)

  • Sleeps 2
  • 1 King Bed

Similar properties

Interior
citizenM Washington DC NoMa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
4.6 out of 5, Wonderful, 2,659 reviews
The price is CHF 70
includes taxes & fees
6 Jan - 7 Jan
citizenM Washington DC NoMa

About this property

Hotel Nell - Union Market

Hotel with 2 restaurants, 4-minute walk to Gallaudet University
Along with 2 restaurants, this smoke-free hotel has 2 bars/lounges and a rooftop terrace. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking and a meeting room are on-site.
Hotel Nell - Union Market offers 106 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. 50-inch Smart televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel Nell - Union Market. During your stay, you're just a quick walk from Gallaudet University. Features include free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free Wi-Fi in some public areas
  • Enjoy American cuisine at Bolgiano's Pantry, one of the property's 2 restaurants and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include meeting rooms, a lift and a rooftop terrace
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute walk from Gallaudet University and a 3-minute drive from Walter E. Washington Convention Center
  • Cats and dogs welcome for a fee
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Meeting rooms and coworking spaces are available.

Public spaces have free WiFi. Hotel Nell - Union Market also features a rooftop terrace, dry cleaning/laundry services, and a lift. Parking is available for a fee.

This 4-star Washington hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Bolgiano's Pantry – This café specialises in American cuisine and serves breakfast and lunch.
Treehouse Rooftop Bar – This rooftop bar specialises in Latin American cuisine and serves brunch and dinner. Reservations are required. Open selected days.
Singing Tiger Noodle Den – This theme restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (USD 45 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 8 to 20 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Bolgiano's Pantry
  • Singing Tiger Noodle Den
  • Treehouse Rooftop Bar

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8 to 20 per person
  • Uncovered self-parking fee: USD 45 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.

Hotel Nell - Union Market Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 578 out of 1039 reviews
Rating 8 - Good. 234 out of 1039 reviews
Rating 6 - Okay. 127 out of 1039 reviews
Rating 4 - Poor. 58 out of 1039 reviews
Rating 2 - Terrible. 42 out of 1039 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lauren

Stayed 1 night in Oct 2025

10/10 Excellent

Amelia

Stayed 1 night in Sep 2025

10/10 Excellent

John

Stayed 3 nights in Sep 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean. Quiet Rooftop rest and bar was excellent.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ronald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Lovely room, great neighborhood right at the top of Union Market.
Stayed 4 nights in Sep 2025

8/10 Good

Evonne

Liked: Staff & service, property conditions & facilities
The staff and the location truly make this place. Cleaning staff needs major improvement, Steven is incredible!!!!
Stayed 4 nights in Sep 2025

10/10 Excellent

Steven, Cary

Stayed 2 nights in Sep 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Great location walkable to lots of shops and restaurants. Friendly staff and great ambiance. I would definitely stay again in the future.
Stayed 2 nights in Sep 2025

8/10 Good

Trenadia

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

2/10 Terrible

Brittany, Petersburg

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
The first room on floor three had an opening where someone can stick a key in an open my door manually versus the card access that I was given. I checked all the other rooms on that floor. This was the only room with this hole. I proceeded to get my room changed on the same floor received my new key to my new room and as IThe first room on floor three had a opening where someone can stick a key in an open my door manually versus the card access that I was given. I checked all the other rooms on that floor. This was the only room with this hole. I proceeded to get my room changed on the same floor received my new key to my new room and as I went to go take a shower and use the bathroom I found remains of bowel movements within my toilet not to mention. The parking here is $45 a night. I did not stay.
Stayed 4 nights in Sep 2025

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large and loved the decor
Stayed 4 nights in Sep 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 4 nights in Jun 2025

6/10 Okay

Jade

Travelled with partner
Liked: Amenities
room was dusty. asked if a different room could be accommodated as my husband’s allergies started flaring up, was told there would be a housekeeping fee added to our reservation since we “used” the room. We’ve been to Nell 10+ times in the last year and this was the first situation that we encountered.
Stayed 1 night in Sep 2025

8/10 Good

H

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice small hotel. Great location.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mike

Stayed 1 night in Sep 2025

10/10 Excellent

UMIT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience! Especially the person at the reception was super friendly and helpful! Would stay here again
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed staying in this hotel and we’re here for four nights in September It is a converted industrial building which brings great charm and character to the property As a European I found the room sizes on a par with many I have stayed in around Europe , although I appreciate they are on the small size when compared to the typical American chain hotel The staff were very helpful and polite and that are two restaurants on site and lots of options within walking distance We found it a very good base to explore DC
Stayed 4 nights in Sep 2025

10/10 Excellent

Amari

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, eccentric decor and we received complimentary mimosas with our breakfast upon arrival
Stayed 1 night in Sep 2025

10/10 Excellent

Jules

Stayed 2 nights in Sep 2025

10/10 Excellent

Anita

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean property unique style.would stay here again.
Stayed 3 nights in Sep 2025

10/10 Excellent

James David Campbell

Stayed 3 nights in Sep 2025

10/10 Excellent

cj

Liked: Cleanliness, staff & service, property conditions & facilities
clean room, great staff, b
Stayed 2 nights in Sep 2025

10/10 Excellent

Anna

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is charming and has a great atmosphere. The rooms were a little smaller than the online pictures showed, however. But service was excellent.
Stayed 3 nights in Sep 2025