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Hotel Nell - Union Market

4.0 star property

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Photo gallery for Hotel Nell - Union Market

Lobby sitting area
Lobby
Reception
Desk, blackout curtains, bed sheets
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available

Explore the area

View in a map
411 New York Ave NE, Washington, DC, 20002
  • Place, Gallaudet University
    ‪5 min walk‬
  • Place, Union Market
    ‪5 min walk‬
  • Place, Capital One Arena
    ‪4 min drive‬
  • Airport, Washington, DC (IAD-Washington Dulles Intl.)
    ‪37 min drive‬

Room options

View all photos for Family Room

Family Room | Desk, blackout curtains, bed sheets

Family Room

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Classic Twin Room

Desk, blackout curtains, bed sheets

Classic Twin Room

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Twin Room, Mobility Accessible

Desk, blackout curtains, bed sheets

Classic Twin Room, Mobility Accessible

  • Sleeps 2
  • 2 Single Beds

View all photos for Room (Mini Full)

Room (Mini Full) | Desk, blackout curtains, bed sheets

Room (Mini Full)

7.8 out of 10
Good
(17 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Queen Bed

Desk, blackout curtains, bed sheets

Classic Room, 1 Queen Bed

8.0 out of 10
Very good
(26 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed, Mobility Accessible

Desk, blackout curtains, bed sheets

Classic Room, 1 Queen Bed, Mobility Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Room, 1 King Bed

Desk, blackout curtains, bed sheets

Grand Room, 1 King Bed

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Mobility Accessible

Desk, blackout curtains, bed sheets

Grand Room, 1 King Bed, Mobility Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Sub Level

Sub Level | Desk, blackout curtains, bed sheets

Sub Level

7.0 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (The Nell)

Room (The Nell) | Desk, blackout curtains, bed sheets

Room (The Nell)

  • Sleeps 2
  • 1 King Bed

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citizenM Washington DC NoMa
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The price is CHF 96
includes taxes & fees
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About this property

Hotel Nell - Union Market

Along with 2 restaurants, this smoke-free hotel has 2 bars/lounges and a rooftop terrace. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking and a meeting room are on-site.
Hotel Nell - Union Market offers 106 air-conditioned accommodations with coffee/tea makers and a hairdryer. 50-inch Smart televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel Nell - Union Market. During your stay, you're just a quick walk from Gallaudet University. Features include free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free Wi-Fi in some public areas
  • Enjoy American cuisine at Bolgiano's Pantry, one of the property's 2 restaurants and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include meeting rooms, a lift and a rooftop terrace
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Gallaudet University and a 3-minute drive from Walter E. Washington Convention Center
  • Cats and dogs welcome for a fee
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Meeting rooms and coworking spaces are available.

Public spaces have free WiFi. Hotel Nell - Union Market also features a rooftop terrace, dry cleaning/laundry services, and a lift. Parking is available for a fee.

This 4-star Washington hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Bolgiano's Pantry – This café specialises in American cuisine and serves breakfast and lunch.
Treehouse Rooftop Bar – This rooftop bar specialises in Latin American cuisine and serves brunch and dinner. Reservations are required. Open selected days.
Singing Tiger Noodle Den – This theme restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (USD 45 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 8 to 20 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Bolgiano's Pantry
  • Singing Tiger Noodle Den
  • Treehouse Rooftop Bar

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8 to 20 per person
  • Uncovered self-parking fee: USD 45 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.

Hotel Nell - Union Market Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 624 out of 1100 reviews
Rating 8 - Good. 241 out of 1100 reviews
Rating 6 - Okay. 132 out of 1100 reviews
Rating 4 - Poor. 61 out of 1100 reviews
Rating 2 - Terrible. 42 out of 1100 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Julie

Liked: Staff & service, amenities, property conditions & facilities
Felt un safe in the enviroment outside. Otherwise security was good and had password entry to the building plus a receptionsit.
Stayed 1 night in Nov 2025

8/10 Good

Corey

Liked: Cleanliness, staff & service, room comfort
The rooftop bar was great. The breakfast was extremely good. The service from the employees was very good. Everyone exhibited excellent customer service.
Stayed 2 nights in Nov 2025

8/10 Good

Laila

Stayed 1 night in Oct 2025

10/10 Excellent

Liana

Stayed 1 night in Nov 2025

10/10 Excellent

Enrique

Stayed 1 night in Oct 2025

8/10 Good

William

Liked: Cleanliness, amenities, property conditions & facilities
Clean Room, friendly staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Shameka

Stayed 2 nights in Nov 2025

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was our first time staying at Hotel Nell. From the moment we arrived the staff was very friendly. They were also very helpful. Our room was upgraded with a spacious floor plan, kitchenette with glassware, utensils etc. It was clean and very cozy. Housekeeping was so friendly and made sure we had clean towels, iron. The location was great and convenient. Quiet and safe. Parking was a breeze as we purchased the pass for outside spot. The pantry was well stocked with snacks and drinks. We had an enjoyable stay. Looking forward to visiting again.
Stayed 2 nights in Oct 2025

8/10 Good

Colleen M

Liked: Cleanliness, amenities, property conditions & facilities
There was a drain issue in bath sink but they fixed it quickly. The staff is great. Thank you for a wonderful stay in the union market area.
Stayed 3 nights in Nov 2025

6/10 Okay

Elma

Liked: Staff & service, property conditions & facilities
The design of the hotel was very beautiful and we liked
Stayed 1 night in Nov 2025

10/10 Excellent

TERRI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I never saw a free breakfast
Stayed 3 nights in Nov 2025

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Friendly staff. Nice and interesting room with good amenities. Good value.
Stayed 3 nights in Nov 2025

4/10 Poor

Kevin

Travelled with partner
Liked: Property conditions & facilities
Noisy alarm next door made us leave early
Stayed 6 nights in Nov 2025

6/10 Okay

Mike

Business traveller
Liked: Cleanliness, staff & service
Pretty sparse and underfurnished rooms - no dresser, fridge just sitting on the floor. Terrible lighting. Not especially comfortable - ok mattress on a cheap frame. Had 2 different rooms and the TV worked in neither of them. Key card locks on rooms are pretty finicky. Loud - lots of road noise.
Stayed 3 nights in Nov 2025

10/10 Excellent

Alexandre

Stayed 2 nights in Nov 2025

10/10 Excellent

Casondra

Stayed 2 nights in Nov 2025

10/10 Excellent

Britny

Stayed 4 nights in Oct 2025

10/10 Excellent

Tory

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved the ambiance in Nell! Our room was clean and spacious enough for the two of us. The rooftop lounge was beautiful! The food was great. An all around great experience!
Stayed 2 nights in Oct 2025

10/10 Excellent

Dania

Stayed 2 nights in Oct 2025

10/10 Excellent

LeAnn

Liked: Cleanliness, property conditions & facilities
Everything was great!!
Stayed 1 night in Nov 2025

10/10 Excellent

Sneha

Liked: Cleanliness, property conditions & facilities
Had a great stay!
Stayed 2 nights in Oct 2025

10/10 Excellent

Derrick

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This is my second stay at this hotel. The room always clean and great decor ! Location is amazing walking distant or short uber ride to events and restaurants !
Stayed 1 night in Oct 2025

10/10 Excellent

Ronnell

Liked: Cleanliness, amenities, property conditions & facilities
Atmosphere
Stayed 2 nights in Nov 2025

10/10 Excellent

Rhodri

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it! Room was small but fantastic. Staff are LOVELY and the whole building feels bright, fresh and welcoming.
Stayed 1 night in Nov 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, I’ll definitely be back but in a bigger room.
Stayed 2 nights in Oct 2025