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Hotel Nell - Union Market

4.0 star property

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Photo gallery for Hotel Nell - Union Market

Reception
Café
Family | Desk, blackout curtains, free cots/infant beds, bed sheets
Lobby sitting area
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Laundry
  • Pet-friendly

Explore the area

Map
411 New York Ave NE, Washington, DC, 20002
  • Capital One Arena
    ‪3 min drive‬
  • Walter E. Washington Convention Center
    ‪3 min drive‬
  • National Mall
    ‪3 min drive‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪10 min drive‬

Room options

View all photos for Classic Room, 2 Single Beds

Desk, blackout curtains, free cots/infant beds, bed sheets

Classic Room, 2 Single Beds

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Family

Family | Desk, blackout curtains, free cots/infant beds, bed sheets

Family

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Classic Room, 2 Single Beds, Accessible

Desk, blackout curtains, free cots/infant beds, bed sheets

Classic Room, 2 Single Beds, Accessible

  • Sleeps 2
  • 2 Single Beds

View all photos for Grand Room, 1 King Bed

Desk, blackout curtains, free cots/infant beds, bed sheets

Grand Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Accessible

Desk, blackout curtains, free cots/infant beds, bed sheets

Grand Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed, Accessible

Desk, blackout curtains, free cots/infant beds, bed sheets

Classic Room, 1 Queen Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed

Desk, blackout curtains, free cots/infant beds, bed sheets

Classic Room, 1 Queen Bed

8.0 out of 10
Very good
(22 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Sub Level

Sub Level | Desk, blackout curtains, free cots/infant beds, bed sheets

Sub Level

7.0 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Full Express

Full Express | Desk, blackout curtains, free cots/infant beds, bed sheets

Full Express

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 Double Bed

Similar properties

Interior detail

citizenM Washington DC NoMa

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.6 out of 5, Wonderful, (2187)
The price is CHF 96
for 1 room
includes taxes & fees
23 Jul - 24 Jul
citizenM Washington DC NoMa

About this property

Hotel Nell - Union Market

Hotel with 2 restaurants, a quick walk to Gallaudet University
Along with 2 restaurants, this smoke-free hotel has 2 bars/lounges and a rooftop terrace. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking and a meeting room are on-site.
Hotel Nell - Union Market offers 106 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. 50-inch Smart televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel Nell - Union Market. During your stay, you're just a quick walk from Gallaudet University. Features include free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free Wi-Fi in some public areas
  • Enjoy American cuisine at Bolgiano's Pantry, one of the property's 2 restaurants and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include meeting rooms, a lift and a rooftop terrace
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Gallaudet University and a 3-minute drive from Walter E. Washington Convention Center
  • Cats and dogs welcome for a fee
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Meeting rooms and coworking spaces are available.

Public spaces have free WiFi. Hotel Nell - Union Market also features a rooftop terrace, dry cleaning/laundry services, and a lift. Parking is available for a fee.

This 4-star Washington hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
Bolgiano's Pantry – This café specialises in American cuisine and serves breakfast and lunch.
Treehouse Rooftop Bar – This rooftop bar specialises in Latin American cuisine and serves brunch and dinner. Reservations are required. Open selected days.
Singing Tiger Noodle Den – This theme restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (USD 45 per day; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; USD 8 to 20 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Bolgiano's Pantry
  • Singing Tiger Noodle Den
  • Treehouse Rooftop Bar

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8 to 20 per person
  • Uncovered self-parking fee: USD 45 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.

Hotel Nell - Union Market Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 409 out of 797 reviews
Rating 8 - Good. 191 out of 797 reviews
Rating 6 - Okay. 105 out of 797 reviews
Rating 4 - Poor. 54 out of 797 reviews
Rating 2 - Terrible. 38 out of 797 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Benjamin

The staff had a lot of difficulty with the systems for checking in/ charging/ incvoicing and the soap/ shampoo didn’t dispense. Interesting area and the staff was nice.
Stayed 2 nights in Apr 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Dabid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Roberto Carlos

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Linen and Terry must change.
Stayed 4 nights in Apr 2025

2/10 Terrible

Svitlana

Disliked: Cleanliness, property conditions & facilities
Terible
Stayed 3 nights in Apr 2025

10/10 Excellent

Patrick

Liked: Amenities
Clean, modern, and friendly. Stayed in “The Nell” suite and it was fab!
Stayed 3 nights in Apr 2025

2/10 Terrible

Joyce

Stayed 3 nights in Mar 2025

8/10 Good

Rommel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really neat and quirky property. The kids enjoyed the bunkbed configuration of the room. The rooftop restaurant had wonderful views and delicious food.
Stayed 3 nights in Apr 2025

10/10 Excellent

Manuel Torres

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
personal muy amable, limpio y confortable
Stayed 3 nights in Apr 2025

6/10 Okay

Srinivasa

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Amin

Stayed 2 nights in Mar 2025

2/10 Terrible

Anthony william

I never
Stayed 1 night in Apr 2025

10/10 Excellent

Janna Denay

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cute hotel! And great service!
Stayed 3 nights in Apr 2025

10/10 Excellent

Eric, Carrollton

Nice boutique
Stayed 3 nights in Apr 2025

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
What I liked was the friendly front desk staff, the clean room and the ease of accessibility to restaurants. Union Market is amazingly unique. This was my first time in DC area and will make it a point to return, and yes, stay at the Hotel Nell. RonTJAX - Jacksonville, Florida
Stayed 2 nights in Apr 2025

8/10 Good

Kamrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel just outside of the congestion of the tourist areas. Close to metro, great staff and restaurants. The rooftop bar is a hidden gem. Utilize your sound machine in the room and you won’t hear any street noise at all.
Stayed 3 nights in Apr 2025

10/10 Excellent

PETER, Rochester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Mar 2025

8/10 Good

Jose Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We were out body wash, kleenex, plastic cups, and ice plastic bags fir the ice bucket daily. It took three days to get the item to us after asking for the items daily.
Stayed 7 nights in Mar 2025

10/10 Excellent

Cynthia Marie, La Habra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small hotel in a fun area --right around the corner from Union market that offered gobs of restaurants and even a nearby market in walking distance. I enjoyed the small hotel feel no long lines and clean and cute.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small hotel but nice on the inside. Room was small but worked just fine. Staff were helpful and friendly. The rooftop bar was nice and the restaurant's food good. We also had breakfast and lunch downstairs, the food was good there to. The hotel was in walking distance to the Metro. Restaurants in the area looked nice but were on the pricy side.
Stayed 4 nights in Apr 2025

4/10 Poor

Amanuel

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Couldn’t sleep at all

No seating or table in the room. Razor thin walls allowing plenty noise getting through. I could hear my neighbors alarm clock as well as casual conversations. Coffee maker amenities were not refreshed.
Stayed 3 nights in Apr 2025

10/10 Excellent

April

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is adorable. Enjoyed all the details. Hope to return!
Stayed 3 nights in Mar 2025

8/10 Good

Brandon

Liked: Cleanliness, property conditions & facilities
Only issue I have is they charge you for parking. $45 to park after paying over $300 for a night
Stayed 1 night in Apr 2025