Hotel Nell - Union Market

4.0 star property

Choose dates to view prices

Photo gallery for Hotel Nell - Union Market

2 bars/lounges, rooftop bar
Reception
Café
Lobby sitting area
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Laundry
  • Pet-friendly

Explore the area

View in a map
411 New York Ave NE, Washington, DC, 20002
  • Walter E. Washington Convention Center
    ‪3 min drive‬
  • National Mall
    ‪3 min drive‬
  • United States Capitol
    ‪4 min drive‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪10 min drive‬

Room options

Room (The Nell)

  • Sleeps 2
  • 1 King Bed

Classic Twin Room

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 2 Single Beds

Family Room

8.0 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 King Bed

Classic Twin Room, Mobility Accessible

  • Sleeps 2
  • 2 Single Beds

Grand Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Grand Room, 1 King Bed, Mobility Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 Queen Bed, Mobility Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Classic Room, 1 Queen Bed

8.0 out of 10
Very good
(23 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Sub Level

7.0 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

Room (Mini Full)

8.0 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Hotel Nell - Union Market

Hotel with 2 restaurants, a quick walk to Gallaudet University
Along with 2 restaurants, this smoke-free hotel has 2 bars/lounges and a rooftop terrace. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking and a meeting room are on-site.
Hotel Nell - Union Market offers 106 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. 50-inch Smart televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel Nell - Union Market. During your stay, you're just a quick walk from Gallaudet University. Features include free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free Wi-Fi in some public areas
  • Enjoy American cuisine at Bolgiano's Pantry, one of the property's 2 restaurants and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include meeting rooms, a lift and a rooftop terrace
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Gallaudet University and a 3-minute drive from Walter E. Washington Convention Center
  • Cats and dogs welcome for a fee
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Meeting rooms and coworking spaces are available.

Public spaces have free WiFi. Hotel Nell - Union Market also features a rooftop terrace, dry cleaning/laundry services, and a lift. Parking is available for a fee.

This 4-star Washington hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Bolgiano's Pantry – This café specialises in American cuisine and serves breakfast and lunch.
Treehouse Rooftop Bar – This rooftop bar specialises in Latin American cuisine and serves brunch and dinner. Reservations are required. Open selected days.
Singing Tiger Noodle Den – This theme restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (USD 45 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 8 to 20 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Bolgiano's Pantry
  • Singing Tiger Noodle Den
  • Treehouse Rooftop Bar

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8 to 20 per person
  • Uncovered self-parking fee: USD 45 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.

Hotel Nell - Union Market Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 462 out of 874 reviews
Rating 8 - Good. 205 out of 874 reviews
Rating 6 - Okay. 112 out of 874 reviews
Rating 4 - Poor. 56 out of 874 reviews
Rating 2 - Terrible. 39 out of 874 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

awesome Hotel

Check in time was supposed to be after 2 pm. I actually got there at 6 am from an early flight and then let me check in then. Not too many hotels. Will let you do that. The rooms are great and super quiet. Kind of a funky industrial design rooms and hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Kermit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool place. Really wasn't there much so the small room was more than adequate. Very cool building!
Stayed 1 night in May 2025

4/10 Poor

Robert

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Meh

It was very just okay. I’m a Bonvoy member but thought I’d try something different ; Mistake. $300 a night. Television didn’t work. And there’s no Hotel Management at the moment, so it all made sense. I’d never stay again, but Good Luck.
Stayed 1 night in May 2025

10/10 Excellent

Kamille, Warner Robins

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautifully unique property that catered to my senses. Lots of personality, greenery, and definitely a break from the status quo. Take a walk around and enjoy!
Stayed 3 nights in May 2025

10/10 Excellent

Anne

Stayed 2 nights in May 2025

10/10 Excellent

Juliette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Nice stay. Charming hotel. It’s a little out if the way, best to use Uber or drive to the center if the city. Nice hip vibe. Helpful staff. Would definitely stay here again.
Stayed 1 night in May 2025

10/10 Excellent

Ivan martin Banos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming, clean and good location for the price
Stayed 3 nights in May 2025

10/10 Excellent

Laura

Stayed 2 nights in Mar 2025

10/10 Excellent

Joy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great property if you like to walk it’s great, close access to the metro. I’ll visit again.
Stayed 3 nights in Apr 2025

8/10 Good

Jon

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Azeez

Stayed 1 night in Apr 2025

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and well organized
Stayed 3 nights in May 2025

10/10 Excellent

Nandi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a convenient place to stay while visiting friends in the DC area. It made it easy to choose where to meet each day!
Stayed 3 nights in May 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Sandra, Edgewood

Liked: Cleanliness, amenities
Loved the service.beautiful and esthetically pleasing
Stayed 2 nights in Apr 2025

8/10 Good

Srinivas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and warm reception team. Room is ok but bit noisy due to traffic. In & out to tourist areas is short travel.
Stayed 2 nights in May 2025

6/10 Okay

Niesha

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Just wasn’t expecting the room to be so small but the stay overall was good.
Stayed 1 night in May 2025

10/10 Excellent

Jazmin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

krunal

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 3 nights in Apr 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay not great but would again

The room clearly wasn’t ready for me - the refrigerator had not been plugged in and the room was 79 degrees. The room’s temperature control was impossible to figure out. It took more than an hour to get staff to assist the first day. After that, I was just glad I brought my own fan and didn’t stray far from it. The hotel’s liquor license wasn’t valid so they could not sell the alcohol in their “Grab n Go”section. The Treetop restaurant closed early for unknown reasons. The hotel is designed like art and the furniture was comfortable. I would stay there again, but would make sure the temperature control was sorted out ahead of time.
Stayed 2 nights in Apr 2025

4/10 Poor

Kelsey

Liked: Cleanliness
The shower in the bathroom was really difficult to navigate as a short person who didn’t want to wash their hair. The shower head is not adjustable so I had to hide in a corner because I wanted to scrub my body without being doused with water at the same time. The hotel is right next to an extremely busy multilane street. I could hear sirens, horns and general street traffic the entire time. I live in NYC so that didn’t bother me but I could imagine it being a problem from someone not used to such noise. No room service and despite what Google maps may show there isn’t really any food in walkable distance…I had to order food.
Stayed 1 night in Apr 2025

10/10 Excellent

Nicholas

Stayed 6 nights in Apr 2025

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Jacobo

Stayed 4 nights in Apr 2025

10/10 Excellent

Sothon Dale

Stayed 2 nights in Apr 2025