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West Plaza Hotel

4.0 star property

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Photo gallery for West Plaza Hotel

Bed and Breakfast | Desk, blackout curtains, iron/ironing board, free WiFi
Suite | Desk, blackout curtains, iron/ironing board, free WiFi
Property entrance
Lobby lounge
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Business services
  • Bar

Explore the area

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110 Wakefield Street, Wellington, 6011
  • Place, Wellington Central Business District
    ‪1 min walk‬
  • Place, Cuba Street Mall
    ‪3 min walk‬
  • Place, Te Papa
    ‪5 min walk‬
  • Airport, Wellington (WLG-Wellington Intl.)
    ‪11 min drive‬

Room options

View all photos for Suite

Suite | Desk, blackout curtains, iron/ironing board, free WiFi

Suite

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Double Room

8.4 out of 10
Very good
(81 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Twin Room

8.6 out of 10
Excellent
(27 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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About this property

West Plaza Hotel

Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Other amenities include conference space, dry cleaning and laundry facilities.
West Plaza Hotel offers 102 accommodations with coffee/tea makers and a hairdryer. 43-inch Smart televisions come with satellite channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of West Plaza Hotel's great location. During your stay, you're just a quick walk from Wellington Town Hall. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Steps from Wellington Town Hall and Wellington i-SITE Visitor Centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 1690 square feet (157 square metres) and includes conference space. West Plaza Hotel also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Wellington hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
City Dining and Bar – This restaurant serves breakfast and dinner.
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (NZD 25 per night)
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; NZD 32 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • City Dining and Bar

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 1,690 square feet of conference space
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for NZD 30.00 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: NZD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately NZD 32 per person
  • Self-parking fee: NZD 25 per night
  • Crib (infant bed) fee: NZD 30.00 per night
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

West Plaza Hotel
West Plaza Hotel Wellington
West Plaza Wellington
West Plaza Hotel Hotel
West Plaza Hotel Wellington
West Plaza Hotel Hotel Wellington

West Plaza Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 376 out of 1001 reviews
Rating 8 - Good. 442 out of 1001 reviews
Rating 6 - Okay. 128 out of 1001 reviews
Rating 4 - Poor. 46 out of 1001 reviews
Rating 2 - Terrible. 9 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Maria Adela

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Comfortable room. Nice food from the 24/7 bar and good breakfast options
Stayed 1 night in Jan 2026

8/10 Good

Ward

Liked: Cleanliness, staff & service, amenities
Older hotel, nice lobby, helpful staff. No AC
Stayed 2 nights in Jan 2026

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and clean. The staff were helpful. We had breakfast after 9 am so had to wait for the food to be topped up but it tasted good and there was a wide range to choose from. The location is excellent and within walking distance for many attractions. Parking is available on site. We have sayed there seversl times
Stayed 1 night in Jan 2026

6/10 Okay

Nathan

Liked: Amenities
Counter person sucked felt like they didn't want us their
Stayed 1 night in Jan 2026

10/10 Excellent

Sue

Stayed 1 night in Jan 2026

8/10 Good

Colin

Liked: Cleanliness
Stayed 1 night in Jan 2026

4/10 Poor

Gyaneshwar

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
No air conditioning in the room Shampoo, soaps and conditioners provided in little paper bags Limited space Charges for parking
Stayed 2 nights in Jan 2026

4/10 Poor

Barbara

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty room. Extreme small space. No air conditioner, no ventilation, not even in the bathroom. The corridors smelt bad. The staff was good, especially Isla, kind, polite, gentle and prompt service.
Stayed 2 nights in Jan 2026

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Nice easy stay with lovely staff
Stayed 1 night in Jan 2026

8/10 Good

Victoria

Liked: Cleanliness, amenities, property conditions & facilities
Great location, excellent staff, clean facilities, only annoyance was the shower water gathering around the toilet.
Stayed 4 nights in Dec 2025

8/10 Good

Colin

Stayed 1 night in Dec 2025

6/10 Okay

Patricia

charred green vegetable.
Stayed 1 night in Dec 2025

2/10 Terrible

Quentin, Auckland

Travelled with partner
Liked: Cleanliness, amenities
In what should be a 4 star review, because the service was good and the room was clean and tidy, ends up being 1 star because the one basic that needs to be right was wrong. The bed. We both woke up with sore backs and my wife almost never has an issue with a bed. It was some kind of bouncy cheap spring based kind you'd pick up new for maybe $150. Every time I sat in it or turned over my wife woke up because of how bouncy it was too. Very surprising given the hotel is not really a cheap hotel. In fact if it had it not been for the expedia points being available on this one I would have gone to another one for the same price that by contrast is amazing, so I'd add to this, the hotel was overpriced for what it is too. I rarely write bad reviews, so I hope management do something about it as I doubt they're going to get many repeat customers if all the rooms have this kind of bed. We stayed two nights and I expect it's going to be a good 3 days before my back stops aching and I can be back to normal again. Also, car parking is $25 per night - the advert on here makes it seem like it's included, but it isn't.
Stayed 2 nights in Dec 2025

4/10 Poor

Catharina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Parking convenient. Staff friendly. Thats the only positive feedback I can give.
Stayed 1 night in Dec 2025

6/10 Okay

Leon

Stayed 1 night in Dec 2025

10/10 Excellent

Marie Marthe Lise

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, the staff was welcoming even the cleaning staff was the most helpful and polite. JP at the front desk was so kind and helpful.
Stayed 2 nights in Dec 2025

8/10 Good

Shayne

Liked: Cleanliness, amenities, property conditions & facilities
Good size clean room - decent bathroom Affordable well located in the city close to sights and cafes etc
Stayed 2 nights in Dec 2025

10/10 Excellent

Robyn, Hamilton

Liked: Cleanliness, property conditions & facilities
Easy check-in, clean room, good amenities, super comfy bed. Value for money.
Stayed 1 night in Dec 2025

10/10 Excellent

Kevin

Thansk
Stayed 3 nights in Dec 2025

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 3 nights in Dec 2025

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, amenities
Very nice business hotel in a superb location, near the bottom of Cuba St. Clean and comfortable. Parking is an extra $25/night and incredibly tight/challenging, even in a small car. Staff are helpful and friendly. Breakfast could have been open a half hour later.
Stayed 2 nights in Nov 2025

10/10 Excellent

Larsen

Staff were courteous
Stayed 2 nights in Dec 2025

8/10 Good

Nano

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2025

8/10 Good

Ka Lai

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It’s a hot room without AC
Stayed 1 night in Dec 2025

6/10 Okay

Trina

Liked: Cleanliness
Good parking had to pay deposit which wasnt prepared for so disappointed otherwise great hotel
Stayed 1 night in Dec 2025