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Lumber Jack Lodge, an Ascend Collection Hotel

2.5 star property

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Photo gallery for Lumber Jack Lodge, an Ascend Collection Hotel

Lobby
Games room
Free WiFi, bed sheets
Indoor pool
Free WiFi, bed sheets

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
2980 Cook Rd, West Branch, MI, 48661
  • Place, Tanger Outlets West Branch
    ‪1 min walk‬
  • Place, The Dream Golf Course
    ‪7 min drive‬
  • Place, The Nightmare Golf Course
    ‪14 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Non Smoking, Balcony

Standard Room, 2 Double Beds, Non Smoking, Balcony | Free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Room, 2 Double Beds, Accessible, Non Smoking | Free WiFi, bed sheets

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Free WiFi, bed sheets

Standard Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 3 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

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About this property

Lumber Jack Lodge, an Ascend Collection Hotel

Along with an indoor pool, this hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference centre and a hot tub are on-site.
Lumber Jack Lodge, an Ascend Collection Hotel offers 81 air-conditioned accommodations, with a hairdryer. Televisions come with cable channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply).

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Lumber Jack Lodge, an Ascend Collection Hotel, you're connected to the convention centre and just a quick walk from Tanger Outlets West Branch. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at Lumber Jack
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and 7 meeting rooms
  • On-site recreation includes a gym
  • Steps from Tanger Outlets West Branch and a 5-minute drive from Irons Park
Lumber Jack Lodge, an Ascend Collection Hotel offers its guests an indoor pool, a hot tub, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 7 meeting rooms available. Lumber Jack Lodge, an Ascend Collection Hotel also features gift shops/newsstands, complimentary newspapers in the lobby, and a front desk safe. Self parking is free.

Smoking is allowed in designated areas at this West Branch hotel.

Lumber Jack – This restaurant specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lumber Jack

Things to do

  • 36-hole adjacent golf course
  • Billiards/pool table
  • Golf carts
  • Gym
  • Hot tub
  • Indoor pool
  • Pro golf shop

Family friendly

  • Fenced pool
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Safe at front desk
  • Shared microwave

Business services

  • 7 meeting rooms
  • Conference centre

Outdoors

  • Outdoor furniture

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Pay films
  • TV with cable channels

More

  • Air conditioning
  • Free local calls
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 11:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Inn West Branch
Quality West Branch
West Branch Quality Inn
Quality Hotel West Branch
Quality Inn West Branch
Lumber Jack Lodge, Ascend Hotel Collection Hotel
Lumber Jack Lodge, Ascend Hotel Collection West Branch
Lumber Jack Lodge, Ascend Hotel Collection Hotel West Branch

Lumber Jack Lodge, an Ascend Collection Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 67 out of 116 reviews
Rating 8 - Good. 29 out of 116 reviews
Rating 6 - Okay. 14 out of 116 reviews
Rating 4 - Poor. 3 out of 116 reviews
Rating 2 - Terrible. 3 out of 116 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Sam

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff and a great pool
Stayed 1 night in Jan 2026
Verified

8/10 Good

Laura

Nice clean rooms
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Excellent room and courteous staff!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities
Hotel is very clean, every staff member we met is incredibly kind and polite
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, amenities
Everything was great.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Yadira

Liked: Cleanliness, staff & service, property conditions & facilities
Over all a great stay
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Overall very warm and welcoming atmosphere. Staff was super helpful and so pleasant. Room was spacious and clean. Pool/recreation area was loads of fun.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean and the bed was comfortable.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facilities, recently updated. Restaurant closed early at night and didn’t serve breakfast
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very convenient restaurant gas station and the cookies at the front desk amazing
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and great stop on my way home.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

SUSAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. We like the gift shop and the restaurant too.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Frank

Liked: Cleanliness, property conditions & facilities
The room was clean and the bed was comfortable, as were the pillows. It features a shower, no tub. TV worked great and the front desk person was friendly. Enjoyed the night.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Was fabulous
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a fun lodgey hotel. Would stay at again. No frills but solid rooms
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Very clean and staff was very friendly
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

West Branch

Convenient, great food, friendly staff, very helpful, nice room and wonderful pool area.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Kaleb

Liked: Cleanliness, staff & service, amenities
All
Stayed 1 night in Jan 2026
Verified

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
What we did like was the pool/ game room area and the restaurant
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Phillip

Liked: Staff & service, amenities, property conditions & facilities
Property was beautiful. Udated, clean, and a friendly staff
Stayed 2 nights in May 2025
Verified

8/10 Good

John

Liked: Cleanliness, property conditions & facilities
Remodel improved the looks, did not like the shower setup, could not move the shower head. Hot water kept increasing almost to scalding level, no elevator available and the restaurant not open for breakfast was disappointing. Bar staff were very friendly
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is helpful and pleasant
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great up north feel. Ate one time at the bar and one at the restaurant. Excellent!!!
Stayed 2 nights in Jul 2025