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Extended Stay America Suites Chicago Elgin West Dundee

2.5 star property

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Photo gallery for Extended Stay America Suites Chicago Elgin West Dundee

Premium Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board
Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Lobby
Exterior

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
2185 Marriott Dr, West Dundee, IL, 60118
  • Place, Advocate Sherman Hospital
    ‪4 min drive‬
  • Place, Santa's Village
    ‪6 min drive‬
  • Place, Hemmens Cultural Center
    ‪6 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪32 min drive‬

Room options

View all photos for Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 Queen Bed

View all photos for Premium Studio, Non Smoking, Refrigerator & Microwave

Premium Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Premium Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 6
  • 2 Queen Beds

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About this property

Extended Stay America Suites Chicago Elgin West Dundee

Hotel with free breakfast, near Santa's Village
This smoke-free hotel features a 24-hour fitness centre, a snack bar/deli and laundry facilities. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, barbecues and a picnic area are on-site. Housekeeping is available on request.
Extended Stay America Suites Chicago Elgin West Dundee offers 141 air-conditioned accommodations with a hairdryer and an iron/ironing board. This accommodation is furnished with double sofa beds. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

32-inch flat-screen televisions come with premium cable channels. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Extended Stay America Suites Chicago Elgin West Dundee, you'll be close to Santa's Village. You'll find features such as free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as an off-lead area.
  • Free on-the-go breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Amenities include a front desk safe, laundry facilities and a lift
  • On-site recreation includes a 24-hour gym
  • 5 minutes by car from Hemmens Cultural Center and 7 minutes from Santa's Village
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. A 24-hour fitness centre, barbecue grills, and a picnic area are also featured at the business-friendly Extended Stay America Suites Chicago Elgin West Dundee. Free self parking is available.

This West Dundee hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6 AM to 9:30 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (on request) (for a fee)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property requires a deposit for all bookings where payment for the stay will be made in cash.

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet (varies based on length of stay), plus a deposit of USD 100.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • An off-lead area is available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

TownePlace Suites Marriott Chicago Elgin-West Dundee
TownePlace Suites Marriott Elgin-West Hotel Dundee Chicago
TownePlace Suites Marriott Chicago Elgin-West Dundee Hotel
TownePlace Suites Marriott Chicago Elgin-West Hotel
TownePlace Suites Marriott Chicago Elgin-West Dundee Hotel
TownePlace Suites Marriott Chicago Elgin-West Hotel
TownePlace Suites Marriott Chicago Elgin-West Dundee
TownePlace Suites Marriott Chicago Elgin-West
Hotel TownePlace Suites by Marriott Chicago Elgin-West Dundee
TownePlace Suites by Marriott Chicago Elgin West Dundee
Extended Stay America Chicago Elgin West Dundee
TownePlace Suites by Marriott Chicago Elgin West Dundee
Extended Stay America Suites Chicago Elgin West Dundee Hotel

Extended Stay America Suites Chicago Elgin West Dundee Reviews

Reviews

6.4
Rating 10 - Excellent. 166 out of 509 reviews
Rating 8 - Good. 80 out of 509 reviews
Rating 6 - Okay. 57 out of 509 reviews
Rating 4 - Poor. 62 out of 509 reviews
Rating 2 - Terrible. 144 out of 509 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

2/10 Terrible

Samantha

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smelled like garbage, fire smell from previous fire, loud, not clean, parking lot full of garbage, and overall unpleasant smells/ appearance
Stayed 2 nights in Oct 2025

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
ESA is a good price, but there always seems to be some catches. In thus case I was on the 3rd floor with a broken elevator. In the room I could get the AC thermostat to work and the front desk couldn't tell me, and there would be no one who could help until 9 o'clock the next morning. After 15 minutes or so I figured it out. But if just need a decent bed and a shower, the price is good.
Stayed 2 nights in Oct 2025

10/10 Excellent

John

Stayed 1 night in Oct 2025

8/10 Good

John

Stayed 1 night in Sep 2025

2/10 Terrible

Deanna

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property smelled of substances I could not identify. Room B-224 was the first room we were assigned. The heat did not work. We were told by the front desk to just flip a switch on the side. But there was no switch, only buttons on a heavy electrical cord. She switched us to room B-228 and we experienced the same problem with no heat and no help from maintenance or the front desk. I cancelled my reservation, demanded the immediate release of all held funds, and went to a different hotel chain all together. This is the last time I ever attempt a Hilton stay. The Extended Stay was more like a party zone for druggies and hookers. Not recommended for families at all.
Stayed 1 night in Sep 2025

4/10 Poor

Des LaRue

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty room, found multiple bugs in the bathroom and in the rooms on the bed. Broken baseboards, head boards and night stands. Theres no tv in one of the bedrooms and have to move the livngroom tv and rewire it if you want a tv, the curtains had holes and stains and there was people hanging out in the stairways smoking as well as random people wandering thru the parking lot. Terrible experience
Stayed 1 night in Sep 2025

10/10 Excellent

Viridiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and clean room
Stayed 1 night in Sep 2025

8/10 Good

Elijah

Liked: Cleanliness
Hi
Stayed 1 night in Sep 2025

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute
Stayed 1 night in Sep 2025

10/10 Excellent

Felicitas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Like a small apartment.
Stayed 1 night in Sep 2025

10/10 Excellent

Lisa

Stayed 1 night in Sep 2025

2/10 Terrible

Jbrian

Disliked: Room comfort
Air conditioner did not work
Stayed 1 night in Sep 2025

10/10 Excellent

Ayush

Stayed 1 night in Aug 2025

10/10 Excellent

John

Stayed 1 night in Sep 2025

6/10 Okay

Rita

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Restful Weekend!

I had a restful stay at the building C. It was quiet during the holiday weekend. Room was cleaned, the amenities (cooking kit, laundry) were a plus. Coffee and protein-based granola bar made morning commute smooth.
Stayed 4 nights in Aug 2025

8/10 Good

Miguel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bend v jdn
Stayed 1 night in Jun 2025

6/10 Okay

Mathew

Disliked: Property conditions & facilities
Rundown property. Free breakfast was just muffins.
Stayed 1 night in Sep 2025

10/10 Excellent

Noel

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia stated all fees were included but there was a security deposit for my service animal. That’s not on the hotel though. The staff was very welcoming and accommodating as soon as I walked up to the desk. Very friendly encounter. The security deposit was worked out were I could put my belongings into the room and go to the atm and bring the deposit back per manager approval. The property is updated and looks to be in excellent condition. Newer siding, windows, doors etc. The parking lot is well lit and has ample amount of parking space. Very quiet and peaceful at nighttime which makes for a great nights rest. Kitchen has updated appliances at to my surprise they offer complimentary utensils, dinnerware and cookware. Overall a great stay and I highly recommend!
Stayed 5 nights in Aug 2025

2/10 Terrible

Manuel

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Christopher

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was full of roaches, so we got a refund and found somewhere else to stay. There were also 3+ police officers and a bunch of commotion and wild things happening. We were only there for 15 minutes and it was horrible all the way around.
Stayed 1 night in Aug 2025

2/10 Terrible

Maricela

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

Marty

Nice staff, everything needs updated. Stools not ADA compliment, tub didn't work properly and sink sprayed you. Also a bad smell.
Stayed 1 night in Aug 2025

2/10 Terrible

Terrell

Travelled with family, Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No dishes what so ever. Put food in the freezer it never got cold. Rooms filled with smoke smell. Dishwasher pulled out. Windows didn't lock on first floor. TV was not working just horrible
Stayed 2 nights in Aug 2025

2/10 Terrible

Jennifer

Disliked: Cleanliness, property conditions & facilities
I flew in here
Stayed 2 nights in Aug 2025