Wi-Fi gratuit (vitesse : 100 Mbit/s ou plus (pour 1 Ă 2 pers. ou jusquâĂ 6 appareils))
Parking sans service de voiturier gratuit
Parmi les prestations offertes, on trouve notamment un distributeur d'eau
Ă deux pas de Pioneer Valley Indoor Karting et Ă 5 minutes en voiture de Congregation Beth Israel
River Valley Inn propose de nombreux services de choix comme un distributeur d'eau. Le Wi-Fi est disponible gratuitement dans les espaces communs. Un parking en libre-service est disponible gratuitement.
Staff was very helpful and attentive. However, the room key/door knob was difficult to use (not sure if just old technology or if it was due to the cold weather). Overall, just a couple minor inconveniences (thin walls, door access) but the room itself and comfortability level was great.
They also do have coffee and tea in the lobby for guests so that was nice.
Lost my reservation. Couldn't get key to work.had the change room. When i arrived back later in yhe night someone else was staying in my room. Next room had no heat. Room i finally stayed in smelled overpoweringly of disinfectant so now all my stuuf smells of it.
The couple managing the property are friendly. But I was disappointed by how the property handled a request to reduce the stay by two days. I asked before the 4 day stay and explained the circumstances were due to a fire. Expedia also asked on my behalf. The request was denied.
It was a basic motel that didn't have basic things we just expect in a place to stay. No closet to hang a coat, no towel racks in bathroom, no cups/glasses to drink water. We won't be staying there again.
The staff was very nice and helpful. The room was clean, although maybe needed a little touching up. For example, there were blinds but no curtains on the windows. Some people don't do as well with sun streaming in in the morning.
The reason we don't rate the River Valley a 5 is that it's not quite worth the cost. At a lower price, it would have been fine.
Convenient location, immaculate room, the owner called me the day of check in to confirm time and ask what temperature I wanted the room at. Incredible!
The manager was extremely kind and helpful. The room was freshly painted, had nice faux wood blinds, wooden floor, a new bathroom and a comfortable bed. The desk and rest of furniture were old and worn out; they are probably remodeling little by little? Free parking in front of the room, open wifi.
Les points forts : Personnel et service et confort de la chambre
New owner was very nice at check in offering snacks, coffee and a small gift bag with chips and chocolates. Room was small and dated but updated floor and bathroom along with nice bedding, very comfortable nights sleep!
Stayed for one night (there for Family weekend at UMass Amherst). The owner (Christopher) called ahead of time to ask about our arrival time and to see what temperature we would want the room set up at. He welcomed us upon arrival. Quick and easy check-in.
The room was very clean. Bed (we had a king size) was comfortable. AC/heating unit worked very well. I would definitely consider staying here again if we canât find a closer to Amherst alternative.