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Quality Inn

2.0 star property

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Photo gallery for Quality Inn

Free daily breakfast
A modern lobby with a wooden floor, leather armchairs, a coffee table, and a potted plant.
Lobby
Exterior
Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, free cots/infant beds, rollaway beds

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
7 Kimberly Ave, West Haven, CT, 06516
  • Place, University of New Haven
    ‪3 min drive‬
  • Place, Yale University
    ‪5 min drive‬
  • Place, Shubert Theater
    ‪6 min drive‬
  • Airport, New Haven, CT (HVN-Tweed - New Haven Regional)
    ‪12 min drive‬

Room options

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking

7.2 out of 10
Good
(15 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, free cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About this property

Quality Inn

Laundry facilities, a 24-hour front desk and free newspapers are available at this hotel. Free breakfast, free WiFi in public areas and free self parking are also provided. Change of towels is available on request
Quality Inn offers 82 air-conditioned accommodations with coffee/tea makers and a hairdryer. Premium cable televisions are provided. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and change of towels can be requested.

During your stay at Quality Inn, you'll be within walking distance of University of New Haven. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include free newspapers in reception, laundry facilities and a lift
  • Just a 3-minute drive from Yale University and a few minutes from Yale-New Haven Hospital
Free breakfast is served daily. WiFi is free in public spaces. The business-friendly Quality Inn also features complimentary newspapers in the lobby, laundry facilities, and a lift. Self parking is free.

Smoking is allowed in designated areas at this West Haven hotel.

Guests are served a free breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available daily

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Laptop workspace

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Front desk staff will greet guests on arrival at the property.

Property is also known as

Super 8 Motel West Haven
Super 8 West Haven
West Haven Super 8
Super 8 West Haven Hotel
Super Eight West Haven
West Haven Super Eight
Super 8 Wyndham West Haven Hotel
Super 8 Wyndham West Haven
Super Eight West Haven
West Haven Super Eight
West Haven Super 8
Quality Inn Hotel
Quality Inn West Haven
Quality Inn Hotel West Haven
Super 8 by Wyndham West Haven

Quality Inn Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 114 out of 346 reviews
Rating 8 - Good. 70 out of 346 reviews
Rating 6 - Okay. 63 out of 346 reviews
Rating 4 - Poor. 46 out of 346 reviews
Rating 2 - Terrible. 53 out of 346 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Room was nice and clean
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean and nicely furnished, breakfast was terrible, Wi-Fi was very strong. Plenty of parking were available. Good location
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Tasnim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, excellent service
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Denice

Liked: Cleanliness
Room was clean & serviced nicely.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Jeanette

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and staff friendly
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Gregory

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The sheets were stained and the front desk person didn’t seem to care.
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

Janet

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't believe the pictures - this place is a dump. You know that old adage, "putting lipstick on a pig". Yup. That.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Yventz

Disliked: Staff & service, amenities
The rooms were clean
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Darvas

Liked: Cleanliness, amenities, property conditions & facilities
Great. Just a great standard for convenience
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

brian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in an alley behind some dilapidated buildings it felt very unsafe. The room was small , with nowhere to sit but on the bed. The security was a joke anyone could get into the room easily. They had a free breakfast listed which consisted of waffles , some bread and coffee or tea.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Xolisile

Liked: Cleanliness, amenities, property conditions & facilities
I really like this hotel very clean nice staff there is no noise
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is kinda hidden so I don't know if that's a good thing or a bad thing. It is getting renovated but the hallways aren't yet. Rooms were nice but we all had problems with there beds. Just couldn't get comfy. More lights around the building would probably do a lot of good cause it gets dark
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Albert

Off the beaten path.
Stayed 1 night in Nov 2025
Verified review

2/10 Terrible

Sarai

Liked: Staff & service, property conditions & facilities
There was no light in the bathroom
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

ShyAnn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large rooms, that were nice for the price. Very clean and easy to get to. Close to the train station for an easy uber ride.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Faisan

Liked: Amenities
Disliked: Cleanliness
Good per prices I paid.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Ivette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent bargain hotel

Reasonably priced, clean, and quiet. A decent bargain hotel for a short stay.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and helpful clean room but area was not very good
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Vicnia E.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
couple of things to fix up, should add a little to breakfast mean, but all good, will stay again
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Joszette

Liked: Amenities
Front staff really friendly
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like this hotel, it was quiet, the bathroom had excellent hot water for a good shower.
Stayed 2 nights in Mar 2025