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Cloud 9 Inn

2.5 star property

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Photo gallery for Cloud 9 Inn

Free daily full breakfast
Standard Double Room, 2 Queen Beds, Kitchen | Room amenity
Front of property
Standard Condo, Multiple Beds, Kitchenette | Living area | 50-inch LCD TV with cable channels, TV
Standard Condo, Multiple Beds, Kitchenette | Room amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
3559 Caxton St, Whitecourt, AB, T7S 1P4
  • Place, Scott Safety Centre
    ‪11 min walk‬
  • Place, Allan & Jean Millar Centre
    ‪13 min walk‬
  • Place, Whitecourt and District Forest Interpretive Centre
    ‪18 min walk‬

Room options

View all photos for Standard Room, 1 Queen Bed, Kitchen

Standard Room, 1 Queen Bed, Kitchen | Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed, Kitchen

8.6 out of 10
Excellent
(7 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Room amenity

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(8 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 2 Queen Beds, Kitchen

Standard Double Room, 2 Queen Beds, Kitchen | Room amenity

Standard Double Room, 2 Queen Beds, Kitchen

8.0 out of 10
Very good
(1 review)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Economy Condo, Multiple Beds, Kitchenette (Pet Friendly)

Economy Condo, Multiple Beds, Kitchenette (Pet Friendly) | Desk, laptop workspace, soundproofing, iron/ironing board

Economy Condo, Multiple Beds, Kitchenette (Pet Friendly)

  • 68 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 Queen Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Desk, laptop workspace, soundproofing, iron/ironing board

Room, 1 Queen Bed

9.6 out of 10
Exceptional
(18 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite, Multiple Beds, Kitchen

Standard Suite, Multiple Beds, Kitchen | Room amenity

Standard Suite, Multiple Beds, Kitchen

  • 55 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Condo, Multiple Beds, Kitchenette

Standard Condo, Multiple Beds, Kitchenette | Private kitchen | Fridge, microwave, coffee/tea maker

Standard Condo, Multiple Beds, Kitchenette

9.6 out of 10
Exceptional
(5 reviews)
  • 68 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

View all photos for Basic Room, 2 Queen Beds (Pet Friendly)

Basic Room, 2 Queen Beds (Pet Friendly) | Desk, laptop workspace, soundproofing, iron/ironing board

Basic Room, 2 Queen Beds (Pet Friendly)

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Room, 1 Queen Bed (Pet Friendly)

Basic Room, 1 Queen Bed (Pet Friendly) | Desk, laptop workspace, soundproofing, iron/ironing board

Basic Room, 1 Queen Bed (Pet Friendly)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Cloud 9 Inn

Along with a meeting room, this hotel has dry cleaning and laundry facilities. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, barbecues and a picnic area are on-site.
Cloud 9 Inn offers 110 air-conditioned accommodations with coffee/tea makers and a hairdryer. 50-inch LCD televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Whitecourt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the free breakfast at Cloud 9 Inn. During your stay, you'll be within walking distance of Scott Safety Centre. Features include free WiFi in public areas and free self-parking, plus dry cleaning service. This property offers pet-friendly amenities, such as food and water bowls.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a meeting room, laundry facilities and multilingual staff
  • Guests have great things to say about the breakfast and the helpful staff
  • Within a 15-minute walk of Scott Safety Centre and Allan & Jean Millar Centre
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Free breakfast is served daily. WiFi is free in public spaces. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Cloud 9 Inn. Free self parking is available.

Smoking is allowed in designated areas at this Whitecourt hotel.

Guests are served a free full breakfast daily from 5:30 AM to 8:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 5:30 AM to 8:30 AM

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • 3 buildings
  • Built in 1979
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: 50 per cent of room rate

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 15 per pet, per night
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Cots (infant beds) are available for CAD 10.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: 50 per cent of room rate (subject to availability)
  • Crib (infant bed) fee: CAD 10.0 per stay
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 3.10686 mi (5 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Cloud 9 Inn Whitecourt
Cloud 9 Whitecourt
Cloud 9 Inn Hotel
Cloud 9 Inn Whitecourt
Cloud 9 Inn Hotel Whitecourt

Cloud 9 Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 423 out of 688 reviews
Rating 8 - Good. 200 out of 688 reviews
Rating 6 - Okay. 48 out of 688 reviews
Rating 4 - Poor. 12 out of 688 reviews
Rating 2 - Terrible. 5 out of 688 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Wayne

Liked: Cleanliness
Stayed 1 night in Dec 2025

8/10 Good

Cornelius

Stayed 1 night in Dec 2025

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and spacious. I would stay here again!
Stayed 2 nights in Nov 2025

8/10 Good

Mike

Liked: Cleanliness
Clean rooms I personally didn’t like the breakfast set up.
Stayed 1 night in Sep 2025

10/10 Excellent

Paulette

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

Jaroslaw

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were surprisingly clean, very nicely renovated. We were blown away at the service and quality of the included breakfast!!! We will definitely stay here again. Great spot to stop and rest . Five stars for sure
Stayed 1 night in Nov 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Doraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet rooms, comfy beds
Stayed 1 night in Nov 2025

10/10 Excellent

michael, Airdrie

Stayed 1 night in Nov 2025

10/10 Excellent

Deanna

Business traveller
Liked: Cleanliness, staff & service, amenities
My employees raved about the room! She was really happy they made her dog feel at home ! That’s the only place she said I could book her when staying in whitecourt!
Stayed 1 night in Oct 2025

10/10 Excellent

Cassie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a wonderful stay. Staff are very friendly and accommodating, rooms are always comfortable and clean. The renovated bathrooms are fantastic!
Stayed 1 night in Nov 2025

8/10 Good

Edwin

Stayed 5 nights in Nov 2025

8/10 Good

Lucille

Stayed 1 night in Nov 2025

6/10 Okay

Kayla

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Staff great, room quite hot though. And very noisy on the back pet friendly side. Bed okay but awful pillows
Stayed 1 night in Nov 2025

8/10 Good

Linette

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean room and comfortable bed.
Stayed 1 night in Nov 2025

10/10 Excellent

Junior

Liked: Cleanliness, amenities, property conditions & facilities
Every thing was very good
Stayed 1 night in Nov 2025

8/10 Good

Kendra

Stayed 1 night in Nov 2025

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This locally owned stay was amazing. The rooms are simple and clean, breakfast was made fresh as soon as you walk in the door, and the STAFF! All the staff are incredibly kind and caring individuals. I would easily choose to come back here over any of the big hotels.
Stayed 2 nights in Oct 2025

10/10 Excellent

Darin

Stayed 1 night in Oct 2025

10/10 Excellent

Kyle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed here a few times. Staff are excellent and accommodating. Room was clean and comfortable. Highly recommend Cloud 9 Inn in Whitecourt Alberta.
Stayed 1 night in Oct 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness
yes
Stayed 1 night in Oct 2025

10/10 Excellent

Yisun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and clean. Awesome value for money!
Stayed 1 night in Oct 2025

8/10 Good

Troy

Stayed 2 nights in Oct 2025

8/10 Good

Lorne

Business traveller
Liked: Cleanliness, staff & service
Staff was very friendly
Stayed 3 nights in Oct 2025

10/10 Excellent

Carla

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are nicely redone and clean and quiet Front desk staff are very accommodating and friendly
Stayed 1 night in Oct 2025