Nothing wrong with the stay, but spent days and days longer 'proving' who I was than spent in Whitstable. Truvi even tried to say I needed a passport to travel about forty miles and needed an identity card to collect the keys (they wouldn't accept my senior bus pass). Key holders also wouldn't release the key until I'd made another payment over and above the two-day rent. I'd already paid the owners and was committed, so I sent more money. A complete con, in my opinion. Wouldn't trust anything to do with Truvi again.