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Lakes Hotel and Spa

5.0 star property

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Photo gallery for Lakes Hotel and Spa

Front of property
Lobby sitting area
Standard Double room with Hot Tub (Adults Only) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
Penthouse with Roof Top Hot Tub (Adults Only) | Terrace/patio
Penthouse with Roof Top Hot Tub (Adults Only) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Gym

Explore the area

View in a map
Kendal Road, Bowness, Windermere, England, LA23 3EP
  • Lake Windermere
    ‪3 min walk‬
  • Bowness Pier
    ‪5 min walk‬
  • World of Beatrix Potter
    ‪9 min walk‬

Room options

View all photos for Standard Double Room with Hot Tub (Small, Adults only)

Standard Double Room with Hot Tub (Small, Adults only) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Double Room with Hot Tub (Small, Adults only)

9.8 out of 10
Exceptional
(20 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Ground Floor Double

Ground Floor Double | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Ground Floor Double

9.6 out of 10
Exceptional
(21 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Exterior Suite with Hot Tub (Adults Only)

Exterior Suite with Hot Tub (Adults Only) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Exterior Suite with Hot Tub (Adults Only)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Exterior Double Room (Direct Access to Lakes Spa)

Exterior Double Room (Direct Access to Lakes Spa) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Exterior Double Room (Direct Access to Lakes Spa)

  • Sleeps 2
  • 1 King Bed

View all photos for Exterior Suite with Hot Tub sleeps 4 (Adults Only)

Exterior Suite with Hot Tub sleeps 4 (Adults Only) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Exterior Suite with Hot Tub sleeps 4 (Adults Only)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Exterior Cosy Double Room

Exterior Cosy Double Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Exterior Cosy Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom First Floor Apartment on Two Levels with Built in Beds

Two Bedroom First Floor Apartment on Two Levels with Built in Beds | Private kitchen | Coffee/tea maker, electric kettle

Two Bedroom First Floor Apartment on Two Levels with Built in Beds

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Standard Double room with Hot Tub (Adults Only)

Standard Double room with Hot Tub (Adults Only) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Double room with Hot Tub (Adults Only)

9.8 out of 10
Exceptional
(45 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Exterior Cosy Double Room with Bunk/Twin Beds

Exterior Cosy Double Room with Bunk/Twin Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Exterior Cosy Double Room with Bunk/Twin Beds

  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Lake Suite with Hot Tub (Adults Only)

Lake Suite with Hot Tub (Adults Only) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Lake Suite with Hot Tub (Adults Only)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Double Room

10.0 out of 10
Exceptional
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite with Hot Tub (Adults Only)

Junior Suite with Hot Tub (Adults Only) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Junior Suite with Hot Tub (Adults Only)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Bowness Suite with Hot Tub (Adults Only)

Bowness Suite with Hot Tub (Adults Only) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Bowness Suite with Hot Tub (Adults Only)

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Windermere Suite with Hot Tub (Adults Only)

Windermere Suite with Hot Tub (Adults Only) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Windermere Suite with Hot Tub (Adults Only)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Roof Top Suite with Hot Tub (Adults Only)

Roof Top Suite with Hot Tub (Adults Only) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Roof Top Suite with Hot Tub (Adults Only)

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Snug Double

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Snug Double

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Small Double

Small Double | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Small Double

9.8 out of 10
Exceptional
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Sleeps Three)

Family Room (Sleeps Three) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Family Room (Sleeps Three)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Superior Room

Superior Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Room

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Sleeps Six)

Family Room (Sleeps Six) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Family Room (Sleeps Six)

  • Sleeps 6
  • 1 King Bed and 2 Single Bunk Beds

View all photos for Two Bedroom First Floor Apartment on Two Levels

Two Bedroom First Floor Apartment on Two Levels | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Two Bedroom First Floor Apartment on Two Levels

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Penthouse with Roof Top Hot Tub (Adults Only)

Penthouse with Roof Top Hot Tub (Adults Only) | Terrace/patio

Penthouse with Roof Top Hot Tub (Adults Only)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Lakes Hotel and Spa

Luxury hotel with 15 hot tubs and full-service spa
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness centre and a poolside bar.
Lakes Hotel and Spa offers 57 accommodations with a safe and coffee/tea makers. 40-inch flat-screen televisions come with digital channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested.

15 hot tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Lakes Spa. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of Lakes Hotel and Spa's great location. During your stay, you're just a quick walk from Lake Windermere. Enjoy features like free WiFi in public areas, plus 2 bars and a full-service spa.
  • Free WiFi
  • Enjoy a bite to eat at The Bar, a bistro that serves British cuisine
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the 15 hot tubs
  • Indulge with facials, body scrubs or body wraps at Lakes Spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the location and the breakfast
  • Just a 4-minute walk from Lake Windermere and 4 minutes on foot from Bowness Pier
  • Airport shuttle service available for a fee
Lakes Hotel and Spa offers its guests a full-service spa, 15 hot tubs, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A fitness centre, spa services, and a terrace are also featured at the luxury Lakes Hotel and Spa. For a fee, parking is available.

This 5-star Windermere hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:00 AM.
The Bar – This bistro specialises in British cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
The Waterbird – This restaurant specialises in British cuisine and only serves dinner. Reservations are required. Open daily.
Late-night fare is available from 24-hour room service.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Parking on site (GBP 12 per night)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: GBP 15 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • The Bar
  • The Waterbird

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15 per person
  • Self-parking fee: GBP 12.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Children are permitted in the indoor pool from 8 AM to 2 PM, with last entrance at 1 PM. Last entrance for adults is 9:45 PM.

We should mention

  • Pool access available from 8:00 AM to 10:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Burnside Hotel Windermere
Best Western Burnside Hotel
Best Western Burnside Windermere
Best Western Burnside
Burnside Hotel Bowness On Windermere
Burnside Hotel BW Premier Collection Windermere
Burnside Hotel BW Premier Collection
Burnside BW Premier Collection Windermere
Burnside BW Premier Collection
The Burnside Hotel Hotel
The Burnside Hotel Windermere
The Burnside Hotel Windermere
Best Western The Burnside Hotel
The Burnside Hotel Hotel Windermere
The Burnside Hotel BW Premier Collection
The Burnside Hotel
Lakes Hotel and Spa Hotel
Lakes Hotel and Spa Windermere
Lakes Hotel and Spa Hotel Windermere

Lakes Hotel and Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 898 out of 1096 reviews
Rating 8 - Good. 113 out of 1096 reviews
Rating 6 - Okay. 62 out of 1096 reviews
Rating 4 - Poor. 16 out of 1096 reviews
Rating 2 - Terrible. 7 out of 1096 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely brilliant!

What an experience! Absolutely brilliant, from the minute we spoke to the gatekeeper to the time we left, the staff were superb. Great spa and wonderfully relaxing hotel. Thank you!
Stayed 1 night in May 2025

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Charlotte

Stayed 2 nights in May 2025

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always special!

Our third stay and as amazing as first and second! We used the chauffeur driven Bentley this time too!
Stayed 2 nights in May 2025

10/10 Excellent

Alessio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay at The Lakes Hotel and Spa. From the moment we arrived and were greeted with a glass of prosecco, everything was exceptional. The staff were warm and welcoming, and the food at the hotel was delicious. The spa was a real highlight – one of the best in the Lake District. It had a great range of steam rooms, saunas, Jacuzzis, and you can even enjoy drinks by the pool, which was a great touch. The location is perfect too – just a 5-minute walk from the town centre and the lake. There’s a fantastic range of restaurants inside the hotel offering everything from Asian cuisine to classic pub food, plus some great cocktail bars inside the hotel as well as in city centre.
Stayed 1 night in Apr 2025

10/10 Excellent

Stevi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing especially Patrick!, rooms were so luxurious, the hotel is clean, the views are amazing, the food was outdtanding and the cocktails were on another level, we relaxed in the spa ans the treatments were groegous.
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thoroughly enjoyed the hotel, services and location. Staff were friendly and knowledgeable of the local area and services.
Stayed 2 nights in May 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Amazing as always! Lovely drink of fizz on arrival, stunning hotel and location. We had a hot tub room which was lovely. We were lucky enough to get a couples full body massage whilst there and use the spa facilities. Food is amazing and we left feeling very well refreshed and happy. We can’t wait to return soon
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jenna

Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The whole place was beautiful and in a great spot. Staff were excellent and immaculately presented. Everything was just great and we will be back very soon. Cheers Rob
Stayed 2 nights in Apr 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, room comfort

Lovely spa hotel in the heart of Bowness

Great fourth stay at this hotel. Location is perfect a two minute stroll into the centre of Bowness. Very clean with Elmis products in the bathroom and spa, and scented diffusers throughout. Got upgraded from a snug room to a family one which meant an extra bedroom and small seating area with three different views out of the windows. Could have done with extra storage space in the other bedroom. Spa is lovely and you can order drinks from the bar from the little serving window, but be prepared as it’s quite dark. Gowns,slippers and towels all provided in your room, or get extra towels from the barman as you sign in, Breakfast is amazing and well with £10 each we paid, quality bacon,sausages and black pudding,which was a treat and not something I would usually eat. Overall still a lovely hotel and I would return. but maybe a bit tired in places with stains on the communal furniture downstairs.
Stayed 2 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lakes

Amazing our 3rd stay never disapoints.
Stayed 2 nights in Apr 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Absolutely amazing hotel. From the lovely gentleman on the gate on arrival to the very welcoming staff at reception. Could not fault the stay, the room was beautiful. The breakfast was very nice and the service throughout the stay was definitely 5*. Would recommend and will be returning in the future.
Stayed 1 night in Apr 2025

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Morgan

Stayed 1 night in Apr 2025

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second visit to the hotel and we can't wait for a third trip. From the moment you arrive you feel like you are a VIP and Mark the concierge is amazing, such an asset to the hotel. After being welcomed with a glass of fizz and a tour of the hotels facilities Mark leaves you to relax at your own pace, he even shows you to your room once it is ready. The suite with hot tubs are unreal, we haven't stayed anywhere like it anywhere else. The restaurants and cocktail lounge are all fantastic and the spa is a very laid back relaxing area where you feel at ease instantly. Food was gorgeous, we had tapas in the cocktail lounge for lunch, the evening meal in Mizumi was gorgeous and breakfast was excellent. We can't wait to stay again. Thank you all.
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10! All round

Beautiful hotel ! Sftaff very friendly , room clean with good facilities. Only few minutes walk into town . 10/10 will definitely be coming back
Stayed 2 nights in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay and relax, little pricey for drinks if I had to complain about something.
Stayed 1 night in Apr 2025

10/10 Excellent

Adam

Stayed 1 night in Apr 2025

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boyfriends birthday treat away

Everything has been just amazing! The staff are very helpful and friendly, with such attention to detail. Our room was stunning (we stayed in the Bowness Suite) with the best views ever over the lake! Booked the Bentley to take us down to a restaurant in the harbour for dinner with was ace and such a great touch from the hotel! Spent lots of time in the private hot tub watching the fighter jets fly low over the lake. It's beem magical, I can't fault a single thing. Thank you!
Stayed 1 night in Apr 2025

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!!!

This was our second stay at Lakes Hotel & Spa and wow it was just as special as our last. Thank you so much for being so attentive and lovely throughout our stay. It was so nice to have some staff members remember us from our first stay too! We will 100% be back. Couldn’t rate this place higher if I tried!
Stayed 3 nights in Apr 2025