"Overall we had a good stay here. The hotel very kindly upgraded our room on arrival as we were celebrating our wedding anniversary however unfortunat ... " More
28 Aug 2023 by Castle Hotel Team
Dear Fenella,Thank you for your review. We note your comments about being sent the incorrect way and will address this with our team.We hope that we can welcome you for a 5/ stay next time.Best regards, The Castle Hotel Team
22 Jan 2023 by Lee (Reception Manager)
Hi Diane,Thank you for taking the time to leave this feedback - we value all comments and do regret you found the dining room to be cold - I believe this was during a particularly harsh cold-snap which we tried to counter with additional heating.I'm sorry you found the car parking to be pricey - we have checked local public and hotel car parks and believe it is competitive with them.Kind regards,
24 Oct 2020 by Penn
Thank you very much for your excellent rating of Castle Hotel Windsor. We look forward to welcoming you back soon. Kind regards, Penn
Available in all rooms: Free WiFi , High-speed internet access
Available in some public areas: Free WiFi
Self parking (surcharge)
24-hour room service is available.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Please note that the entrance to the car park is via Bachelors Acre, SL4 1ER.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.
Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
The property is a member of Historic Hotels of the World.