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Four Points by Sheraton Windsor Downtown

3.0 star property

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Photo gallery for Four Points by Sheraton Windsor Downtown

Restaurant
Property amenity
Exterior
Room, 2 Queen Beds, Non Smoking, City View | Premium bedding, desk, blackout curtains, iron/ironing board
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Housekeeping
  • Pet-friendly
  • Laundry

Explore the area

View in a map
430 Ouellette Ave, Windsor, ON, N9A1B2
  • Detroit Windsor Tunnel
    ‪2 min walk‬
  • Caesars Casino
    ‪5 min walk‬
  • Adventure Bay Family Water Park
    ‪6 min walk‬
  • Windsor, ON (YQG)
    ‪11 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Non Smoking, City View

Room, 1 Queen Bed, Non Smoking, City View | Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Non Smoking, City View

8.8 out of 10
Excellent
(18 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking, City View

Room, 2 Queen Beds, Non Smoking, City View | Premium bedding, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking, City View

8.6 out of 10
Excellent
(20 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, City View

Room, 1 King Bed with Sofa bed, Non Smoking, City View | Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed, Non Smoking, City View

8.8 out of 10
Excellent
(3 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View | Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking, City View

9.2 out of 10
Wonderful
(14 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Windsor Waterfront by IHG

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.3 out of 5, Excellent, 1,331 reviews
The price is CHF 113
includes taxes & fees
21 Sept - 22 Sept
Holiday Inn Express Windsor Waterfront by IHG

About this property

Four Points by Sheraton Windsor Downtown

Hotel with an indoor pool, a quick walk to Caesars Casino
An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business centre and self parking. Housekeeping is available on request.
Four Points by Sheraton Windsor Downtown offers 147 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. A pillow menu is available. 49-inch Smart televisions come with cable channels and Netflix. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Four Points by Sheraton Windsor Downtown. During your stay, you're just a quick walk from Detroit Windsor Tunnel. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, 3 meeting rooms and convenience store
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of Chrysler Theatre and Caesars Casino
  • Dogs welcome for a fee (restrictions apply)
Four Points by Sheraton Windsor Downtown offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 3 meeting rooms are available. The business-friendly Four Points by Sheraton Windsor Downtown also features a garden, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Windsor hotel is smoke free.

The Social Grill – On-site restaurant. Guests can enjoy drinks at the bar.
The Social Grill – On-site bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (CAD 17.50 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Social Grill
  • The Social Grill

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (51 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (178 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (132 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch smart TV with cable channels
  • Netflix

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 60.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 30 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per accommodation, per stay
  • 3.00 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 17.50 per night
  • Pet fee: CAD 60.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Up to 4 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Four Points by Sheraton Windsor Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 417 out of 747 reviews
Rating 8 - Good. 197 out of 747 reviews
Rating 6 - Okay. 66 out of 747 reviews
Rating 4 - Poor. 30 out of 747 reviews
Rating 2 - Terrible. 37 out of 747 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

craig

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It could use more accessible parking.
Stayed 1 night in Jun 2025

6/10 Okay

Justin

Stayed 2 nights in Jun 2025

10/10 Excellent

Rob

Stayed 1 night in Jun 2025

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and hotel
Stayed 1 night in Jun 2025

8/10 Good

AARTHI

Liked: Cleanliness, staff & service, property conditions & facilities
Super close to the US Border. Great Staff with Spacious and Clean Rooms.
Stayed 1 night in May 2025

10/10 Excellent

Nenad

NA
Stayed 1 night in Jun 2025

10/10 Excellent

Sanket

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very good
Stayed 5 nights in May 2025

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second time here. Close to home. Restaurant is excellent. Hotel is s potless. Room was upgraded, and lots of goodies. I always enjoy, and reconmend this Hotel, under the outstanding Marriot Umbrella. I WILL be back!
Stayed 1 night in Jun 2025

8/10 Good

Jason

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Joelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in May 2025

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Juliet

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
I recently stayed at this hotel and I can confidently say it was a 5-star experience all the way — especially for the cost. The rooms were clean, spacious, and comfortably appointed with all the standard amenities you’d expect from a top-tier property. What truly set the stay apart, though, was the staff. From check-in to check-out, every interaction was warm, professional, and attentive. They went out of their way to ensure every need was met promptly and with a smile. If you’re looking for a well-maintained, comfortable hotel with excellent service, this is a fantastic choice. I’ll definitely be returning.
Stayed 1 night in May 2025

10/10 Excellent

Shaharyar

Stayed 1 night in May 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Location is great minute away from riverside where o could go for morning runs lots of places to eat in the area
Stayed 3 nights in Apr 2025

10/10 Excellent

Zach

Stayed 2 nights in Apr 2025

10/10 Excellent

Steve

Stayed 1 night in Apr 2025

6/10 Okay

Yang

Disliked: Staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Melissa, Brampton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay!
Stayed 1 night in Apr 2025

8/10 Good

Asia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional Stay in Every Way

Greeted by Ann at the reception desk- she easily went through the check in process in a friendly and positive manner. She is exceptional. She noted that I had requested a robe and that it was not in my room- arranged for immediate delivery. She pointed out the bar and gril which I visited twice during my stay. It was a bit pricey but the friendly bar staff went above and beyond the call of duty to make my experiences more than worth the money. The only thing I would suggest in the room is a floor lamp behind the very comfortable armchair- it was too dark to sit and read. I would definitely stay here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Paul

Stayed 1 night in Mar 2025

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Lynnai

Stayed 1 night in Mar 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Amenities
It was very clean close to everything
Stayed 1 night in Mar 2025

10/10 Excellent

Christina

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Weekend stay, room was spotless, bed comfy, pool sparkling clean & front desk staff “Anne” exceptional- friendly, knowledgeable & helpful. Thank you for a pleasant stay
Stayed 1 night in Mar 2025