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Embassy Suites Hotel Winston-Salem

3.5 star property

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Photo gallery for Embassy Suites Hotel Winston-Salem

Enjoy social gatherings and business meetings in this inviting space with a central dining area, sofas, and armchairs.
Two single beds with matching headboards and white bedding, a desk with a lamp and chair, and framed artworks adorn this stylish room.
Reception area with three desks, a large abstract painting, and a refrigerator offering refreshments.
Relax in a stylish room with a flat-screen TV, comfortable seating area, and large window offering a view of the outdoors.
Experience Embassy Suites' sleek, modern design with a prominent corner entrance and clean lines.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Room service
  • Gym

Explore the area

Map
460 N Cherry St, Winston-Salem, NC, 27101
  • Benton Convention Center
    ‪1 min walk‬
  • Old Salem
    ‪18 min walk‬
  • Wake Forest University Baptist Medical Center
    ‪2 min drive‬
  • Greensboro, NC (GSO-Piedmont Triad Intl.)
    ‪28 min drive‬

Room options

View all photos for Suite, Accessible, Non Smoking

Bathroom shower

Suite, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive, One King Bed, Non-Smoking

Executive, One King Bed, Non-Smoking | In-room safe, soundproofing, iron/ironing board, free cots/infant beds

Executive, One King Bed, Non-Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, soundproofing, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(27 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Two Queen Suite Acc with Tub Non Smoking

In-room safe, soundproofing, iron/ironing board, free cots/infant beds

Two Queen Suite Acc with Tub Non Smoking

7.0 out of 10
Good
(6 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

In-room safe, soundproofing, iron/ironing board, free cots/infant beds

Premium Suite, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite 2 Queens, Non Smoking

In-room safe, soundproofing, iron/ironing board, free cots/infant beds

Suite 2 Queens, Non Smoking

8.0 out of 10
Very good
(22 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking

In-room safe, soundproofing, iron/ironing board, free cots/infant beds

Premium Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

In-room safe, soundproofing, iron/ironing board, free cots/infant beds

Suite, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, Non Smoking

27-inch TV with cable channels, pay films, MP3 dock

Premium Suite, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Two Bedroom Suite, Non-Smoking

27-inch TV with cable channels, pay films, MP3 dock

Two Bedroom Suite, Non-Smoking

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 8
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

Shower, free toiletries, hair dryer, towels

Suite, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, Accessible, Non Smoking

In-room safe, soundproofing, iron/ironing board, free cots/infant beds

Suite, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

View all photos for King, Premium Suite, 1 King Bed, Non Smoking

In-room safe, soundproofing, iron/ironing board, free cots/infant beds

King, Premium Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

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About this property

Embassy Suites Hotel Winston-Salem

Hotel in Winston-Salem with free breakfast and 24-hour fitness centre
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free continental breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include a bar/lounge, a coffee shop/cafe and coffee/tea in a common area.
Embassy Suites Hotel Winston-Salem offers 146 accommodations with MP3 docking stations and a safe. Rooms open to balconies. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Winston-Salem hotel provides complimentary wired and wireless Internet access. Televisions come with premium cable channels and pay-per-view films. Additionally, rooms include complimentary newspapers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the fitness facility without adult supervision. Guests aged under 16 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the helpful staff at Embassy Suites Hotel Winston-Salem. During your stay, you're just a quick walk from Benton Convention Center. Free breakfast, free WiFi in public areas and a free manager's reception are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the indoor pool
  • Amenities include a business centre, conference space and convenience store
  • On-site recreation includes a 24-hour gym
  • 7 minutes by car from Hanes Mall and 9 minutes from Wake Forest University
  • Cats and dogs welcome for a fee
Embassy Suites Hotel Winston-Salem offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

You'll find a business centre on site. Event space at this hotel measures 24003 square feet (2230 square metres) and includes conference space. Embassy Suites Hotel Winston-Salem also features coffee/tea in common area, a corner/local shop, and room service (during limited hours).

This 3.5-star Winston-Salem hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
E'teri Restaurant and Bar – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • E'teri Restaurant and Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Living room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 24,003 square feet of conference space
  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (173 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 27-inch TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free weekday newspapers
  • Iron/ironing board
  • Living room
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Winston-Salem
Embassy Suites Winston-Salem
Embassy Suites Hotel Winston Salem
Embassy Suites Winston Salem
Embassy Suites Hotel Winston-Salem Hotel
Embassy Suites Hotel Winston-Salem Winston-Salem
Embassy Suites Hotel Winston-Salem Hotel Winston-Salem

Embassy Suites Hotel Winston-Salem Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 377 out of 1001 reviews
Rating 8 - Good. 205 out of 1001 reviews
Rating 6 - Okay. 144 out of 1001 reviews
Rating 4 - Poor. 135 out of 1001 reviews
Rating 2 - Terrible. 140 out of 1001 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Stayed 1 night in Mar 2025

10/10 Excellent

Valdivia

Liked: Cleanliness, staff & service, property conditions & facilities
Room bc spacious and comfortable.
Stayed 1 night in Apr 2025

6/10 Okay

Lesley

Liked: Cleanliness, staff & service
The room was spacious and clean. The front desk and restaurant staff were friendly. The wine selection was atrocious, and evening reception was disappointing. However, breakfast was great. I did request an early checkout in advance, and was told to contact front desk at 8:30 am the follwing day, anbd they would have a definite answer after consulting with housekeeping manager. I called and no one had consulted with anyone and I was just told no the late checkout (I am a honors memebr and thought that might help, but it does not apparently).
Stayed 2 nights in Apr 2025

10/10 Excellent

Donnell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very convenient & clean

Convenient and clean. Helpful staff. Easy parking.
Stayed 1 night in Dec 2024

8/10 Good

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff!!
Stayed 1 night in Mar 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how the hotel was connected to the convention center and the discretion of the staff in addition to the excellent room cleaning. The only thing that I didn't like was how from the lobby to the 2nd and second floor to the fourth there were stairs in the main lounge area without stair to the third floor, It make more sense to me if there were stairs to the third floor if they already go to the fourth but that is a very minor qualm.
Stayed 3 nights in Mar 2025

10/10 Excellent

Rosalyn

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was an excellent place to stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Karen, Alexandria

Stayed 1 night in Mar 2025

4/10 Poor

Michelle

Business traveller
Disliked: Staff & service, amenities
Beautiful property but left to go downstairs and room was occupied with housekeeping before we checked out. (Hours early before checkout) Item's we're stolen & never replaced. Talked to front desk said that housekeeping woyld be out soon..they stayed in room for 2 more hours..still not time for checkout. Awful services
Stayed 1 night in Dec 2024

8/10 Good

Anthony

Stayed 2 nights in Mar 2025

4/10 Poor

John

Travelled with family
Disliked: Staff & service
Do not stay here. This place is a disorganized mess. Nice people. Good property. But just a mess. Go somewhere else
Stayed 1 night in Mar 2025

6/10 Okay

Matthew

Travelled with family
Liked: Amenities
The pool was closed the second day. TV didn’t work in our room. Room finishings were sub par. Breakfast in the morning was great! Complimentary drinks upon checkin were nice, too.
Stayed 1 night in Mar 2025

10/10 Excellent

Emily

Stayed 1 night in Mar 2025

10/10 Excellent

Javontae

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Experience
Stayed 3 nights in Feb 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy Stay

Great stay. The staff was awesome. The hotel was beautiful and clean
Stayed 1 night in Mar 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I could walk to expo center.
Stayed 2 nights in Feb 2025

10/10 Excellent

Natanya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Quentin

Stayed 3 nights in Jan 2025

10/10 Excellent

Veronica

Stayed 1 night in Feb 2025

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool water was wasn’t clean and it was so cold !
Stayed 2 nights in Feb 2025

4/10 Poor

Victor Hugo

Travelled with family
Disliked: Staff & service

unsecured place

I spent a night there and someone opened my car and stole a lot of things. The hotel says they can't do anything about it and that they've already had reports from other clients that the same thing has happened to them. And that I should call the police. It's a very unsafe place.
Stayed 1 night in Feb 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A very nice hotel with near by bars. The only con is paid parking but that's to be expected when hotels are downtown.
Stayed 1 night in Feb 2025