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Hampton Inn & Suites Winston-Salem Downtown

2.5 star property

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Photo gallery for Hampton Inn & Suites Winston-Salem Downtown

Exterior
Outdoor pool
Lobby
Studio, 1 King Bed, Refrigerator & Microwave (Wet bar) | Blackout curtains, cots/infant beds, rollaway beds, free WiFi
Free daily buffet breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
235 North Cherry Street, Winston-Salem, NC, 27101
  • Place, Benton Convention Center
    ‪3 min walk‬
  • Place, Old Salem
    ‪15 min walk‬
  • Place, Wake Forest University Baptist Medical Center
    ‪2 min drive‬
  • Airport, Winston-Salem, NC (INT-Smith Reynolds)
    ‪5 min drive‬

Room options

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar) | Blackout curtains, cots/infant beds, rollaway beds, free WiFi

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

8.4 out of 10
Very good
(7 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Roll-In Shower)

Studio, 1 King Bed, Accessible (Roll-In Shower) | Blackout curtains, cots/infant beds, rollaway beds, free WiFi

Studio, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave

42-inch LCD TV with cable channels, TV

Room, 1 King Bed, Refrigerator & Microwave

9.4 out of 10
Exceptional
(43 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower, Hearing)

Room, 1 King Bed, Accessible (Roll-in Shower, Hearing) | Blackout curtains, cots/infant beds, rollaway beds, free WiFi

Room, 1 King Bed, Accessible (Roll-in Shower, Hearing)

8.8 out of 10
Excellent
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar) | Blackout curtains, cots/infant beds, rollaway beds, free WiFi

Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

9.8 out of 10
Exceptional
(14 reviews)
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible, Bathtub

Blackout curtains, cots/infant beds, rollaway beds, free WiFi

Studio, 2 Queen Beds, Accessible, Bathtub

  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Room, 2 Queen Beds, Refrigerator & Microwave | Blackout curtains, cots/infant beds, rollaway beds, free WiFi

Room, 2 Queen Beds, Refrigerator & Microwave

9.2 out of 10
Wonderful
(29 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Room, 2 Queen Beds, Accessible, Bathtub (Hearing) | Blackout curtains, cots/infant beds, rollaway beds, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

7.6 out of 10
Good
(5 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hampton Inn & Suites Winston-Salem Downtown

Hotel in Winston-Salem with free breakfast and fitness centre
An outdoor pool, a fitness centre and a 24-hour business centre are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, valet parking, coffee/tea in a common area and a business centre are on-site.
Hampton Inn & Suites Winston-Salem Downtown offers 119 accommodations with coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves.

Guests can surf the web using complimentary wired and wireless Internet access. 42-inch LCD televisions come with cable channels. Additionally, rooms include free toiletries and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hampton Inn & Suites Winston-Salem Downtown. During your stay, you're just a quick walk from Benton Convention Center. You'll find features such as free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute walk from Benton Convention Center and 5 minutes on foot from Frank L. Horton Museum Center
  • Cats and dogs welcome for a fee
Hampton Inn & Suites Winston-Salem Downtown offers its guests an outdoor pool and a fitness centre. WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. Free breakfast is available daily. Event space at this hotel measures 100 square feet (9 square metres) and includes conference space. Hampton Inn & Suites Winston-Salem Downtown also features coffee/tea in common area, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.
Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (USD 22 per day; includes in/out privileges)
  • Limited number of on-site valet parking spaces per unit
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 100 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cots (infant beds) are available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 22.00 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Cots (infant beds) are available for an additional fee
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Winston-Salem Downtown Hotel
Hampton Inn Winston-Salem Downtown
Hampton Inn WinstonSalem
Hampton Inn Suites Winston Salem Downtown
Hampton & Suites Winston Salem
Hampton Inn & Suites Winston-Salem Downtown Hotel
Hampton Inn & Suites Winston-Salem Downtown Winston-Salem
Hampton Inn & Suites Winston-Salem Downtown Hotel Winston-Salem

Hampton Inn & Suites Winston-Salem Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 442 out of 652 reviews
Rating 8 - Good. 135 out of 652 reviews
Rating 6 - Okay. 35 out of 652 reviews
Rating 4 - Poor. 23 out of 652 reviews
Rating 2 - Terrible. 17 out of 652 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Sharon, Chandler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Rose, Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 1 night in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to. Lots of dining options within one to two blocks
Stayed 1 night in Sep 2025

4/10 Poor

Tim

Business traveller
Liked: Cleanliness, room comfort
Good
Stayed 1 night in Sep 2025

8/10 Good

Karen Marie

Stayed 1 night in Sep 2025

10/10 Excellent

Rickey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Sep 2025

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Jesse

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely would stay here again.
Stayed 1 night in Sep 2025

10/10 Excellent

LEA

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great and very clean
Stayed 1 night in Sep 2025

6/10 Okay

Beth

Travelled with family
Disliked: Cleanliness
Didn’t feel comfortable at all walking the streets around this hotel. For sure not after dark. Hotel was very humid feeling, felt unclean. Will not stay here again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ernest

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only issue is a slightly repetitive breakfast menu & showers you can easily break your neck in. I suggest putting a non-slip coating on the tubs. Not a big deal, but I will be back EJL.
Stayed 4 nights in Sep 2025

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for college drop off. Staff was incredible and hospitable. Very clean and large rooms. They even stored some packages for me ahead of our arrival. Great little bakery, Camino right around the corner. Highly recommend.
Stayed 2 nights in Aug 2025

10/10 Excellent

Isabella, Raleigh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The valet parking was fast and easy to use. The front desk staff especially when we checked in, was excellent. Very friendly and kind staff
Stayed 1 night in Aug 2025

8/10 Good

Vanessa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Tracy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t forget about paying to park.

At nearly $300 for a one night stay, being charged extra for parking is kind of ridiculous.
Stayed 1 night in Sep 2025

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for a single night with the family, area felt safe overall. Room was clean. Staff was prompt to help with friendly service. Would stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

Loretta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Jenneffer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No free parking.
Stayed 2 nights in Aug 2025

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was amazing! From parking with valet, to checking in, breakfast, and the cleanliness of our room all gets 10/10 for me. I work in retail and manage stores, so I'm big when it comes to customer service and this establishment HAS IT! My wife & I will definitely be back.
Stayed 2 nights in Aug 2025

8/10 Good

Beth

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You could not find better, friendlier, more helpful staff! From the parking valets to the front desk clerks to the breakfast ladies - everyone was wonderful! The hotel is on the edge of downtown, by the Kaladeium, within easy walking to multiple great restaurants, shopping, parks, and Sawtooth School of Visual Arts. It is not far from historic Old Salem. My two complaints - and the reasons for only four stars - are the complete lack of any sort of dresser or drawers to put clothes in, and the incredibly high beds. Seriously- it felt like a mixture of rock climbing and gymnastics every time I got in bed. It left my friend in stitches she was laughing so hard. They need to include secure step stools so shorter guests can get in bed!!
Stayed 5 nights in Aug 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Well kept property - once you step inside the lobby you almost forget your downtown
Stayed 4 nights in Aug 2025

10/10 Excellent

Jennifer

Stayed 1 night in Aug 2025

8/10 Good

CARYN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a perfect location for navigating Winston-Salem. We were able to park and walk everywhere, even to Old Salem. There were ample restaurants to choose from in the walkable area. My only frustration was the price for parking. I noticed there were parking garages in the area, and I wondered if I would have been better off parking off property. The valet service and staff were nice, though. It's a trade-off for sure.
Stayed 2 nights in Jul 2025