The room was clean and orderly. At the time we arrived, we was greeted by the valet, the Manager of that division. He was very respectful, personable, and understanding. Then both of the desk clerks we communicated with were exactly the same. Very helpful and both were conscientious . Only place we will stay when visiting N. Carolina. The last place we stayed last year, Not a Hampton..we had to park around back because I have a therapy small dog due to disability. It was extremely scary because we never saw a security guard and when someone would use the keycard, another person would enter behind them unbenounced to them. People, who seemed to be homeless would hang out near the door. It's a hotel not that far from your location. If the Hampton Inn is an example of all Hampton Inns in various states, we will definitely choose Hampton Inns. Thank you.